Amazon Prime Video Questions & Answers

Hi Sunny, did you end up getting to the bottom of this issue? I ask, because I've cancelled my membership, and a few days later I login to my amazon prime account and it's been auto reactivated, even though I specifically cancelled it the other day and received an email to tell me that I wouldn't be charged at the end of my free trial period. Thanks Sunny.

Yes was settled.

I haven’t tried this but I do hope it helps you, due to your problem I won’t be signing up to Amazon Prime and I thank you for letting us know how difficult it is to opt out.

You can end your Amazon Prime membership, or cancel your free trial to ensure it doesn't convert to a full Amazon Prime membership, in the Settings section of Your Account.

To end your Amazon Prime membership or cancel your free trial:

Go to Manage Prime Membership.
Depending on whether you have a paid Amazon Prime membership or are on a free trial, do one of the following:
To end a paid membership, click End membership and benefits, on the left-hand side of the page.
Note: Paid members who haven't used their Amazon Prime benefits, including Free Delivery, Prime Video, Prime Music and Prime Reading will be eligible for a full refund.

To cancel a free trial, click End Trial and Benefits, on the left-hand side of the page.
Note: If you select End Trial and Benefits for your free trial, you'll receive benefits until your free trial period ends. Then your membership will cancel, and your payment card won't be charged.