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- 2 reviews
Very easy to navigate, had everything I wanted and the products I bought are outstanding. A+ customer service. Received all the items very shortly after purchase - fast postage.
It is so hard to find a website that stock vegan options in protein and vitamins but I was really pleased to find that Amino Z has a full vegan range. The people are so lovely and incredibly nice to deal with. I will never buy anywhere else for my protein and vitamins! :) super happy with my experience
That's phenomenal! Thank you so much for giving us a go Emily! I am really glad that you are happy with your entire experience and we are looking forward to assisting you again! :)
Thank you!...
Read more Vanessa AMINO Z TeamIngredients and formulations are top-notch amongst Australian supplement stores; only matched by much more expensive overseas services with prohibitive shipping costs and delays. Pre-workouts and other products have clinically effective doses, naturally sweetened, and without proprietary blends. Protein powders taste good and come in a variety of options.
Customer service is very quick to reply and rectify and any order issues. I just had to send a message through the online chat and all sorted within a day.
Aramex is one of their shipping providers, and I frequently have bad experiences with them (at least here in Melbourne). But, they do provide other shipping options.
Thank you for this great feedback H! I really appreciate the details and thank you for sharing this publicly :)
Yes, you also have the option to choose Australia Post or if you have a preferred courier, we'll be happy to arrange that for you! :)...
Read more Again thank you and I am looking forward to being of service to you again! Vanessa AMINO Z Team- 2 reviews
Customer service second to none. Absolute pleasure to deal with, prompt and highly efficient with best prices around. I only shop at aminoz. Keeps well informed with stuff on back order and an absolute pleasure to speak with
Thank you so much Gus! I'm really happy to hear that! I will make sure to share this with the team and I'm sure they will also be delighted! Thank you and we really appreciate your amazing support!
Vanessa
AMINO Z Team
Find out how Amino Z compares to other Protein & Supplement Retailers
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This was exactly as described and service was excellent and postage was lightening fast. Will use again. Really yummy product.
That's great to hear! Thank you so much Lou!
Looking forward to being of service to you again! :)
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Online store’s great, fantastic service and quick responses to any questions, awesome follow up to make sure you are happy
Thank you so much Jason! Appreciate your awesome feedback too!
Please feel free to reach out if you have questions or if you need any assistance- we're always happy to help! :)
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- 7 reviews
- 2 likes
Tried for first time after many emails. Good service, great price. Very good followup also with customer service. I will try them again.
Thank you for giving us a go and for sharing your feedback @bobby G! Glad to hear that you are happy with your first order with us and I am looking forward to being of service to you again! :)
Thank you!...
Read more Vanessa AMINO Z Tea- 3 reviews
Another great shopping experience with Amino Z. They had a protein I’d been seeking, great price, awesome dealing with staff and shipped to the country extremely fast.
Awesome! Thank you Joel!
I'm so glad to hear that you're happy with your entire experience :)
Feel free to reach out if you have questions or if you need any assistance- we're happy to help! :)...
Excellent service, item was shipped and received promptly with staff kindly checking in on if there were any issues. Would definitely recommend Amino Z with my experience.
That's great! Thank you for sharing your feedback here too Fardin! Happy to hear that you received your order promptly. :)
Please feel free to reach out if you have questions or if you need any assistance. Thank you!...
Read more Vanessa AMINO Z TeamFind out how Amino Z compares to other Protein & Supplement Retailers
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I ordered the Move Superfoods Organic Daily Super Green Detox 300g recently and am super happy with it! Tastes great, and I can actually feel a difference drinking this daily. Usually it's very hard to tell, but I'm less sore from my training, and waking up I don't feel like a zombie haha.
Also AminoZ as a company are superb. I totally get other peoples' concerns regarding emails etc, but honestly you can tell they couldn't care more about their customers and truly work so thoroughly to ensure their customers have a great experience and are lo...
Read moreoked after. Agreed there can be a lot of follow up emails, but it definitely comes from a place of customer service and seeing how they can improve, a mark of a great company. I've given 5 stars based on all my experiences with them, just for this particular product order I may have given 4 stars, as there was an important query they couldn't quite get an answer for me. But otherwise, great experience as always :)That is phenomenal feedback! Thank you so much Simon! I appreciate you sharing this publicly and I am really glad that you are happy with your experience. I also appreciate that you liked how our comm...
Read moreunication works and why it has to be and I would just like to mention that you also have the option to manage the types of communication you receive from us or how frequent you want to receive them/etc. I am also curious about the enquiry you mentioned which wasn't answered. Is it specific to the product you purchased or a particular product? our process/etc? I'll be happy to further assist. In case we don't have the answer, I'll still be happy to see how we can help. :)They didn't have one of my items but they compromised quickly and the delivery was sent shortly after. Will use them again!
Thank you so much Peter! I'm very sorry for the unavailable item and thank you for allowing us to assist :)
Your patience and understanding are highly appreciated and I am looking forward to assisting you again! :)
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Best customer service and got my delivery in few days from Melbourne to SA. I recommend everyone to go and visit there website cheaper then other places.
Thank you for sharing your experience here Mohammad! We're glad to hear that you are happy and we really appreciate the support :)
Please feel free to reach out if you have questions or if you need any assistance....
Read more Thank you and looking forward to being of service to you again! :) Vanessa AMINO Z TEAMFind out how Amino Z compares to other Protein & Supplement Retailers
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Perfect, great quality service, loads of products, highly recommended, good prices, lots of discounts, will order from here going forward
That is awesome! Thank you for the support Patt and for sharing your feedback publicly :)
Looking forward to being of assistance to you again! :)...
Read more Vanessa AMINO Z Team- 2 reviews
Lots of variety and prices that are hard to beat. I like their loyalty program and have been impressed with their own brand of products. Quick delivery means I never have to worry about not having product at home.
Ah that's great! Thank you @D.Amann!
Am really glad that you are happy with the whole service and thank you for the great support!
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Products are very good and the service has been outstanding, I would highly recommend this company when ordering products. Delivery was fast as well.
Thank you Mark! Appreciate the amazing feedback! :)
Glad to hear your order arrived on time!
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- 3 reviews
Had some cheap deals on their business move, that were too good to pass up.
Purchased them, and they arrived shortly in the mail.
Tried all the products out, and they are fantastic. More so considering they were all discounted to begin with.
Great customer service to boot. Definitely recommend this mob for all your gym related needs.
That's really awesome! Thank you for sharing your feedback here too Talos! We greatly appreciate your support! I am happy to hear that you liked our products!
Thank you and we are looking forward to being of service to you again!...
Read more Vanessa AMINO Z Team- 6 reviews
- 6 likes
Great products, best prices and super fast shipping coupled with old fashioned personal accountable service where nothing is too much trouble.
Ah that's great! Happy to hear that Adam! :)
Thank you for sharing your feedback!
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Purchased protein powder from this business regularly, find their brand to be good value for money and an excellent product.
Thank you for the amazing support Pitz. Highly appreciated!
Thank you so much!...
Read more Vanessa AMINO Z Team- 2 reviews
Was really easy to find what I needed online, and great explanation of what products did so I could find the right one for me. Postage was really quick and customer service was second to none. Will definitely be a repeat customer.
Thank you so much for sharing your feedback here Leesh! Really appreciate the amazing support!
I am really glad to hear that you are happy with the entire service :)
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Amino Z is a good place to shop. Good products. Good customer service. Good price(I got 25% off as my order was over $149). Good package.
Thank you for sharing your feedback here too Henry! I'm really glad to hear that you're happy with your whole experience and we continue to appreciate your support!
Please feel free to reach out if y...
Read moreou have questions or if you need any assistance- we are happy to help! :)Loved their range of products, I have a plant based diet and there was tons to choose from. Cheap to bulk buy too! Their live price match feature was fantastic, instantly sold to me.
Shipping was quick, and service was very kind to check up on how I liked my order and even ask if i had a postage courier preference!
Recommend to my friends ASAP. Will be buying all my supplements and protiens from here from now on.
That's amazing! Thank you so much Chloe! I'm happy to hear that you liked our price beat feature and the whole service too! Thank you for sharing your feedback and I am looking forward to being of assistance to you again! :)
Thank you!...
Read more Vanessa AMINO Z Tea,- 4 reviews
- 3 likes
Whilst grateful for the free sample of the vanilla flavoured Aminoz WPI, I have to be honest with my review.
This was absolutely, hands down, the most disgusting, vile, foul-tasting thing I have ever placed in my mouth.
Not only was it the worst tasting protein powder I've ever had the displeasure of using, it was probably the worst tasting food I've ever experienced.
The smell alone of the mixed product almost made me dry reach, but then tasting it took that feeling to another level. I had to hold my nose to gulp half down before I had to ...
Read moretip it down the sink. This protein powder required twice as much liquid for it to even begin to mix properly when compared with normal protein powder and yet, strangely, it achieved the almost impossible feat of being lumpy yet thin at the same time. An engineering masterpiece of a mistake.Hi Real P.
I am extremely sorry to hear about your experience with the Vanilla sample you tried. There must be something wrong with the sample you received as the product should not deliver that way,...
Read more however, I understand that it may not be for everyone.You guys are great with your customer service and your message reiterates this. I'm happy to contact you.
- 3 reviews
Rating the quality of WPI and their customer service, both of which are excellent.
No need to talk about the unnecessary intricate details of the functionality of their website. There are some products I'd be interested in buying but often are out of stock. The main product I buy is their natural whey isolate, unflavoured, so as raw as it can get. I'm not interested in flavour combinations whether something tastes nice or not which is completely irrelevant when it comes to product quality. The whey I refer to is top quality and is the best at this price point, period. Their customer service is very responsive and excellent as well.
Thank you Ufuk for sharing this phenomenal feedback! I continue to appreciate your amazing support and business with us, especially with our own Whey Protein range :) Thank you so much and we are look...
Read moreing forward to being of service to you again :) Vanessa AMINO Z TeamI would have loved to give you less than 1 star. unfortunately, they don’t have that option. It’s almost a month since I made my online purchase of my supplements. Initially, it was to be delivered with 5 working days.
Giving excuses of running out of stock in 2 different occasions is a good sign of unprofessionalism and poor work ethics despite the fact I had to compromise on my preferred flavor.
You claim I shared a wrong address. For the past 3years, I have been using the same address and my deliveries were dispatched correctly. Your reason and excuses escapes logic.
My experience with you is one that I cannot dare recommend it even to my enemy.
It’s a disgrace!!!!!
Hi Kevin- I have no words- I'm very sorry to hear about your negative experience.
Clearly, I understand that we have fallen short in assisting you here and I sincerely apologise on behalf of the team...
- 4 reviews
- 12 likes
While store looks a bit dated, the products are awesome - good prices, and the taste of the isolate protein powders are tops! Don't have that gross artificial aftertaste, and come with a scoop that is actualy 1 serving size.
Thank you DimiC! So happy to know you enjoyed the product! Appreciate this amazing feedback :)
Thank you!...
Read more Vanessa AMINO Z Teamieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
That is awesome! Thank you so much for your amazing support Ben! Really highly appreciated!
Feel free to let me know if you have questions or need any assistance- happy to help!...
Read more Vanessa AMINO Z Team