Anytime Fitness NSW

Plenty of gym equipment, clean and they were decent at following covid rules when they were in place. But the 30 day cancellation policy basically means they have an $80 cancellation fee, though of course they don't describe it as that, which is extremely dishonest.

Was paying $52 a month than went up to $73 now has gone up again this time to $77 Really not happy can anytime please leave a number so I can discuss this with someone as I do like anytime but im on the verge of leaving and going to another gym as this is not right how many increases does there need to be

Hello
I am sunilkoirala i joined burwood anytime fitness . I can not believe that this is something I am still having to deal with. I can not believe they would hind behind a policy to justify taking my money without my knowledge. First of all brach manager of anytime fitness i dont know his name he put white transparent glasses on him, he suggest me to use steroids on my first day of gym if you have an clear visual and audio access of repetion it was on march 16 wednesday 11:30 am in the morning. And They provide me two family pass and i w...

Anytime fitness needs to work on their communication skills my contact ran out and they never told me, instead they just continue to bill me with out any communication about my contract finishing.

The staff are so self absorbed that they wanted to know why I want to cancel and I had to justify to them.

They hadn't even looked to see the last time I attended the gym which was a long time ago due to covid restrictions.

Then they tell me that I have to keep paying their over price rate for another month.

If they had contacted me when my contract ran out I would have left then and there.
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BEWARE THE 'FREE' TRIAL AT BALMAIN ANYTIME FITNESS
I paid a refundable amount of $79 for a swipe for 7 days, no contract, no terms/conditions or any obligations. I advised i was not interested to proceed with any contract via email and suddenly my card details have been shared with a finance agency which had set up payments without any contract, consent or awareness which is completely illegal. I called Agency and put a stop to any payments and am still waiting for my swipe refund. This is the sneakiest, slimiest, most dishonest management i have ever come across.
I have sought legal advice.

Literally the most ridiculous thing i’ve ever experienced from a gym . They extended my contract without letting me know and their explain is literally :”oh it was during covid..” the least you can do about it is inform the customer .

I wish there was a negative 10 for a rating. when I signed up for 18 months the girl made it look like after that my contract will end meaning end of membership only for them to continue to debit from my account. They are so lazy to atleast call or alert the customers when the contract is coming to an end only because they are interested in your money even after everyone has been hit by this pandemic. I emailed the Edmondson park gym manager and he assured me after end of January I should not have any balance owing, tell me why they continued t...

Customer service is terrible, which you get for low-cost gyms, but Alexandria, NSW is diabolical. They couldn't take less responsibility for their work if they tried.

In my opinion, the worst gym in Sydney based on smell, design, parking and most importantly billing.

- The place has a permanent stench as there seems to be some kind of leaking pipe on the 1st floor.
- There are 2 fans in the entire gym.
- The design is split over two levels, however, they require you to sign in again upstairs so you have to carry your dongle with you at all ti...

Anytime fitness can increase their prices when ever they want, They will just send one email, and that’s it, this month you are paying $60 and next month you end up paying $80.
There are plenty of other gym options around Sydney which are quite cheaper compared to Anytime fitness

As per other reviews here. AF undertake price hikes. Their 'notifications' are via email but comprise a seemingly unrelated 2-page notice regarding a gym equipment update or the like with a very small note at the end regarding a price increase. The email does not even state what amount the increase will be.
Plenty of better options out there. Keep looking.

I wouldn’t even give 1 star to this gym. I have been trying to cancel my membership from past 4-5 months, no response. I moved from miranda to hurstville and wanted to cancel the membership as the AF is too far from where I live. Paying money for no reason. Shameless business. I haven’t been to that gym for more than a year but still paying money cause they won’t repond to any emails. I will be taking a legal actions now.

I have been using AF service for longer than 3 years and problems arose since I changed my suburb to this branch of AF. The manager of the club sees himself owner of the facility and the member as guests free to be treated as he please.

During my membership I felt very unwelcome due to number of occasions. First as the gym holds only 1 narrow crossover cable machine (and 2 wider ones) there is a high demand for using it for chest or different body exercises. One time I was asked by the manager to leave the single cable machine and switch to t...

I had been a member of Anytime Fitness and even helped them out during Covid Times BUT renewed my Membership at Belmont NSW Anytime Fitness and was charged an extra $100 dollars because I was claiming it thru and Insurance provider. I asked for a refund and the manager said he couldn't do it. I was contacted by the principle owner of the Business who made threats and allegations over the phone> he did contact other sites to bad mouth my name and reputation to other sites of Anytime Fitness. When I met The principle owner on site he would not re...

Closed the centre I was going to in Ryde without notifying. Turned up and doors closed. Not answering phones including mobile left on site. Eventually stopped taking payments. Then suddenly starts taking payments again without notifying me. No pre warning at all.
Did not ask if I was vaccinated. So now there are unvaccinated forced to attend the gym as all accounts are active and being charged.
Well done guys.

Back up other comments on almost impossible to leave... I notified cancellation after several YEARS of membership in person, on phone and in writing by email... After that, they bombarded me with promo material despite several 'unsubscribe' actions to the point I had auto delete anything from them. 6 months later, they STARTED BILLING ME AGAIN. Supposedly, amongst their unsolicited bombardment of emails was advice that my membership was 'paused' not 'cancelled' and I had to 'opt out' in writing to prevent reuming membership !!! I could not have...