total rip off
I bought a Hyundai i45 in 2012 for. $20000.00
and I will end up paying $47000.00. TOTAL RIP OFF and ya dear departed husband bought a I load van for $30000.00 but.after his death I approached them and.I still owed. $30000.00 another Rip off. I.would never ever deal with Esanda again in my.whole.life.snd.I have told numerous people about.their.horrible finance.
Rip Off!!! Scam!!!
I wish I did not ever sign up for this. I bought a car for $13000, and was paying the car dealer for more than a year already before they decided to put the car under my name. I had to put my loan into Esanda because my parents are going to buy a house. I have been paying for my car for 4 years, and it is due/supposed to be paid-off on January 2018, but when I called Esanda they told me I will still be paying them until the 2nd of April 2021!! What a total crap!!! I still owe them $11000 after 3 years of paying fortnightly. What a total crap!
Don't go with ESANDA
I had a car loan with a bank who then transferred all the car loans to ESANDA. I found I was paying 2x more and asked for a refund. They sent me a refund and apparently they've refunded me all the funds so I'm no longer ahead in my repayments. Now I'm behind and they blame me for it.
Never ever get esanda loan
Firstly it was my fault for not checking the highest interest rate, as it was my first time applying for a loan. Secondly, if i want to pay my loan amount early in full, surprisingly they charge a termination fee. Weird as if i just let wait the term out then i pay less. For Everything other company you just pay the remaining amount and end your contract but with these guys you just pay a termination fee if you want to pay in full.
I will rather wait this out and never again recommend esanda to anyone.
Turn around.. Go back now while you can
This is the truth of the matter.
After 6 years of trying to stop a payment the esanda group have not been able to get their act together.
ANZ say they can't stop the automatic payment from going to their account. That we have to contact esanda to make this happen from their end.
After being over seas now for more than 6 years, we are making calls from everywhere and waiting on hold, many times for over 15 minutes. still nothing
Please.. if you are thinking about using these guys.. Don't. They have the most wonderful answer phone system ...
Esanda & ANZ Criminals (rated -10)
I'm so glad I left ANZ many many years ago because they tried to charge my then 18 year old self fees that weren't mine! Clearly, of all our banks this one is by far the worst...nightmare below!
We have been involved with this despicable company (staff members) for almost 5 years now. After getting loan that was outrageous in interest (big mistake), we had finally had the loan sold to Macquarie Leasing (not by our choice). We paid some payments, one was paid to Esanda by accident even though Macquarie Leasing got their money. I quickly calle...d the Commonwealth Bank to alert them of the transfer mistake. Although Commonwealth raised a dispute, the thieving Esanda staff declined to give our money back sighting they would forward it on to Macquarie Leasing. Thank God Almightly, we did not need the money immediately because we could have been in serious trouble if we did and had no more funds in a an emergency. Esanda was wrong and should have returned the money because it's not their right to do that if a customer raises a dispute with their bank, then obviously it was a mistake. Basically, you can't trust your money with these people. They are rude, aggressive and happy to work for an immoral business! Never again will we enter this type of loan arrangement. Not only this a few years back they took money out of another account without asking and colluded with that wretched Victoria Teachers Mutal Bank, to get it. Just so everyone is clear, I did not take out the loan, it's in my husbands name yet both these situations it was my account that was stolen from- the Esanda/ANZ employees are total scum! All these big banks, should have a commission and the government should take the banking system back completely leaving the money making sharks of our society to rot! Our country is going down the drain due to interest lending banks and the ridiculous power they have over all our industry including the public self-servants! DO NOT GET A LOAN WITHONE, BUT IF YOU WANT TOO DO SO AT YOUR OWN PERIL AND ATLEAST SERIOUSLY AVOID ANZ/ESANDA OR YOU WILL BE SORRY!
Horrible people, don't be fooled by how nice they are on the Phone
21 years old and I was young and stupid.. Esanda ppl said they approved my loan of 33000 but didn't tell me they approved my loan for 66000 dollars!! The interest was 100% over the course of 7 years!! "Sorry it was in your contract" is all I got from them. horrible people
Recently I went thru finance with this company, it was extremely annoying. the officer i was dealing with was absolutely arrogant, when i asked what will be the interest rates, & monthly payments and all of the important stuffs for me, it was just being ignored or avoided to answer directly, then he was giving out terms and conditions and told me to read, got me to sign the paperwork then went chasing for more bank statement from me as the one i gave in was not satisfied them. so people go away from this company, they are crap, i should have read all the bad reviews about them begore i dealt with them
Dreadful, inflexible, behind the times rip off lenders - don't use.
We made the sad mistake of signing up with Esanda for a car loan. We now have the money to pay the loan off entirely but won't because the early termination fees are outrageous. We never receive statements to see how much of the loan has been paid off and there is no online options to see the balance. We can't wait to end this ridiculous loan. Whatever you do, don't sign up with Esanda. We can't stress that enough. There are better and more flexible lenders out there.
- Verified customer
Rip off car loan contract
-Good interest rate of 8.8%.
-One statement for every year.
-Good customer service.
Not so flexible contract.
Early termination fee of $400.00 something. No matter what.
I would rather catch train to city ==> then bus to palm beach ==> walk up to light house ==> jump off the cliff than sign up another contract with Esanda/ANZ.
They don't stop calling!
They will not stop calling me. I have paid what I need to but they must call me 9-10 times a day and it's really making me angry! Not only is this through my working times but also on the weekends at ungodly hours of the morning.
I feel ripped off as well. Can't wait to pay this stupid loan off.
Worst company, lots of hidden charges. Total lies and inefficient.
Brought a new Hyundai from Werribee Dealer, the finance guy introduced by sales person was not interested in doing business and was still in sleepy mood (probably hang over from Friday night).
No origination fee was mentioned until the day of delivery and I noticed it after signing and taking the delivery. The biggest win moment was when I asked the lady what these charges were for and she with her cunning smile replied that I was informed of these charges at the start of application. Thank you very much Esanda. RIP (Esanda team learn to be honest and be truthful and please never take advantage of people’s situation).
I am not one for reviews but if I can stop just ONE person from making the contract binding mistake we did, then I've helped! Literally the worst car finance company in Australia, So rude! Unhelpful! When you ask questions about your remaining balance or about how to pay extra payments, they deter answering! Poor customer service and will do anything in their power to make you have your loan forever! Fees for this and fees for that! There should be a minus star option! Terrible, rude, sly company! Never in a million years would I recommend this company or ever seek finance through them again!
How I wish I could give them 0 stars. Steer clear of this company. I submitted an online application and was advised I'll get a response within 3 hours. I called them 5 times over three days and was told EVERYTIME someone would call me back in 10 minutes . When I called the last time some arrogant bloke told me I was lucky they were even considering giving me finance. Needless to say, I cancelled my application immediately. ABSOLUTELY PATHETIC.
Poor customer service - totally off ANZ
Applied for 30K car loan back in early July through ANZ . Redirected to Esanda. Some delays on my behalf in getting pay slips sorted. Live in remote WA Then nothing, Sent an email to the loans officer expressing my disappointment in the lack of communication. Terse email back saying give me a call - give him a call - no answer & his message bank is full. Try this fruitless avenue a few more times. Write another email, wait again, nothing. Write another email and try to call - nothing. Try to call and get to someone who says he will leave a ...message - no call. Write a complaint - get a call from ANZ who stated they will approach chap and get a call to me in 2 days. Complaints guy asks me after 4 days if I received a call on the 14th - no call received, He states he will follow up with loan officer who does finally call me and leaves a lame message and states he will call me back later that arvo no number to call him on, No call back. Call him the following day on his original number, same fiasco ... Call complaints guy - waiting on call back but intend on telling him that is it - bye ANZ taking my 2 home loans worth 600k to another bank as indicated in my initial complaint. My salary 120K wife's salary 80K
loan with esanda was worst decision i could have taken to finance my car
not a person who normally writes reviews,but esanda needs one. esanda is biggest rip off i have ever came across.hidden costs, massive early payout fees, no transparency. paid 7 % of my total loan amount as early payment fees !!!.no wonder why ANZ is planning to sell out this great company whose only mission and vision is to loot their customers.
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