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Reviews

(115)
(3)
(1)
(1)
(2)
  • Product Quality
    4.9 (81)
  • Return Claim MadeYes (1) · No (84)
  • Shipping
    4.9 (66)
Tiffany H.

Tiffany H.South East Queensland, QLD

Great store

published

Very happy with my online purchase and was posted promptly. I also found that most items I was looking for were cheaper then other stores. Will diffinatly buy from here again.



Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thanks Tiffany!

great range of products

published

Placed order on Wednesday and package arrived on Friday very quick shipping. Like how the bottles of fertilisers packed in zip bags just in case of leakage, I will be using Aquatic Supplies Australia more in the future. Thanks keep up the great work you guys do!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you Clinton!



Glen

Glen

  • 2 reviews

Fantastic online shop, well priced, fast delivery and great customer service.

published

Great customer service and the products are always what they say they are they turn up in great condition and well packaged, recommend these guys to anyone who is purchasing aquarium products online.

Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you Glen!

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Kim A.

Kim A.

  • 2 reviews

Excellent

published

large range of products at great prices. Super fast, well packed delivery. Couldn't be happier. Will continue to use this company for future aquarium needs. Thanks for the great service!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thanks Kim!

Ozwi

OzwiMurray Mallee, SA

  • 3 reviews

Great service and advice

published

Setting up first tank and they’ve been great and providing advice and feedback on all the things to grab and differences between brands. Fast delivery and all the top brands

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you!

Fantastic friendly business

published

I have purchased items from Aquatic Supplies Australia many times and they have been fantastic to deal with each time. Super fast delivery and friendly prompt customer service, even during times such as the recent bush fire crisis, which must have been incredibly stressful for them. Highly recommend

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you!

leeanne T.

leeanne T.Far North Queensland, QLD

Highly recommend!

published

I am a repeat customer and can't recommend highly enough. The service and communication is great, products I have wanted are available at a good price and shipping to Far North Qld was very fast arriving within 3 days of ordering. Thanks for such a great service, I will continue to use for all my aqarium needs.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thanks Leeanne!

Michelle

Michelle

  • 2 reviews

Awesome product

published

Always a pleasure ordering through you guys, always super quick to arrive in the mail too, product descriptions always spot on, and easy and simple to order, will always recommend you guys to everyone :)

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you Michelle!

Best service ever

published

Had the best service will highly recommend this place to everyone great prices as well I’m glad I came across you guys Thankyou so much Thankyou Thankyou thankyou carnt wait to get it now

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you Dana! Much appreciated.

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Tianna

TiannaSouth Australia

I couldn’t be happier

published

I have never been happier with an online service before now. Within just 1 week I have used this company for a betta tank and aquatic decorations- everything came quickly and the quality is impeccable.
I do not live in the ACT and it took these guys less than 48hrs to receive my order and get it to me in SA. If I am ever in the ACT I am going to stop by just to see this place in person. I am very grateful for the amazing service and will probably always be using this site for any aquarium needs.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you Tianna!

Pleasantly surprised

published

I came across Aquatic Supplies Australia looking to find products for my fancy mice. Aquatic Supplies Australia offer a great range and reliable prompt service from customer enquiry to product delivery.
Thank You Aquatic Supplies Australia

1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you Cathy!

Nate Dawg

Nate DawgMetropolitan Adelaide, SA

  • 2 reviews

Aquatic Awesomeness

published

Fast post, cheap pricing and great customer service and payment options. Can’t go wrong with these guys! Huge range of quality products too. Orders also sent within the same day of purchase. Keep up the good work

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you Nate!

Timothy

Timothy

  • 2 reviews

Amazing customer service

published

Brought a few things got delived quickly. Unfortunately something was damaged but contacted them and straight away they said they will replace it no problems at all. Will be buying my stuff from them only now. Thankyou for all your help.

Product Quality
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you!

Telly

TellyIllawarra, NSW

  • Verified customer

Floating Betta Exercise Mirror

published

While ordering and paying for this product (Floating Betta Exercise Mirror) was easy through Aquatic Supplies Australia and delivery was quick, I was very disappointed in the product itself. I had it all of 5 minutes before it broke. I followed the instructions and rinsed it but the mirror broke off from the floating ball before I even got to use it so I was very disappointed. I messaged Aquatic Supplies Australia requesting a replacement or refund. They were very quick to get back to me and I was happy to accept a replacement. I was very happy with their quick response and for having the issue sorted. Thank you.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia
K A.

K A.Darling Downs, QLD

  • 3 reviews

Impressive

published

Fast delivery and straight forward ordering system. Delighted to have received my item so quickly! Can't wait to set up my pond, I had not expected to receive my order so fast. Highly recommended.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you!

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Kazzar

KazzarSouth East Queensland, QLD

  • 11 reviews

Excellent service, great prices, a+++

published

My preferred supplier now for sure. Very fast shipping, excellent communication, great prices. Highly recommend. Products on both occasions were in stock and packaged perfectly for postage. Easy, hassle free shopping with this company. A++++++

Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you!

Rhys

RhysPerth, WA

  • 4 reviews

These guys are setting the bar for others!

published

Good pricing and range of products, especially for replacement spares that are not as easy to source. Tho the prompt service these guys offer is insane, ordered Monday, arrived Wednesday on standard delivery prices and I'm in Perth, which is normal to receive anything up to two weeks after you order it from over East! Outstanding service. Thanks guys!

Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Wow! Thanks Rhys!

Sean

SeanCanberra

  • 6 reviews

Cheap & Fast Delivery

published

Couldn't find the same product cheaper anywhere else on internet. And this company has a track record of delivery within 2-3 days of ordering. I expect I'll be back again

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thanks Sean!

  • Verified customer

Excellent website with a wide range of products!

published

I stumbled upon this shop online looking for supplies for my reptile as our local stores doesn't have many products in this area. I will never buy from another place again! This website has all my reptile needs. I have purchased from this website twice now and couldn't be happier! The prices are cheaper than my local stockist and the range is excellent. The products always arrive in perfect shape and well before the delivery date is due. A courtesy email is always sent to me after my purchases to see if I'm happy which I really appreciate as well. I highly recommend this website!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you Christine.

CindyT

CindyTWheatbelt, WA

What a Great Company!

published

I have now bought from your company twice and I will definitely be back. Rapid delivery, even to rural Western Australia, well packaged, reasonable prices and a great range. The items I purchased were exactly as described and the follow-up email from Simone in sales was lovely.

Product Quality
Return Claim MadeNo
1 comment
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Thank you Cindy! Merry Christmas to you & yours.

Page 1 of 7

Questions & Answers

Johnnie

Johnnieasked

Do you guys sell Splosht? Have bought it from a pet shop,but it’s a bit far to go. It’s great stuff. Thank you.

1 answer
Aquatic Supplies Australia
Aquatic S.Aquatic Supplies Australia

Hi Johnnie,

It is great stuff! We love it but unfortunately don’t sell it. You can buy online directly from the Splosht website.

Have a lovely day!

Aquatic Supplies

Get an answer from our members and Aquatic Supplies Australia representatives

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