We had owned our bikes (1 for my wife and 1 for me) for just on a year and they had never missed a beat, not a complaint. Then wouldn't you know it we came back from holiday and mine developed a fault. I live on the Sunshine Coast, (a part of the world that hasn't caught up with electric bikes yet) and couldn't find anyone to look at it. Brett rang around for me, found someone to do the job AND took care of the whole thing for me. I was already impressed with the bike and now very impressed with the back up and service A1, thank you.

I've had my Aseako for almost five years. I'm on my second battery. Nothing has ever gone wrong. Of course it's heavier than your old push bike. It has a battery and a motor and needs a sturdier frame to support that extra weight. Before you buy (1) is it supplied with a genuine SAMSUNG lithium battery? Don't accept a cheaper one and (2) can it be supplied with proper pedals instead of the cheap and nasty slippy, dangerous ones I got? No problems ever with my bike.

I had a problem with noise in the gearbox of my bike within a few months after I bought it in Oct 2011.
While there were initial problems with communication, the problem was addressed and solved under warranty.
Recently the bike had a recurrence of the problem with the gearbox, and while it was initially difficult to get in touch with him, as soon [name removed] learned about my problem, he offered to help me get it back on the road asap.
It is good to know someone cares for their product reliably beyond warranty terms.