Dave S.
Dave S. ·  · W8844XL

In my 8844 water is not draing from the soap dispenser into the machine. All the wate4r is coming out on my floor and rugs, a lot of water. Evidently the hole for the water is clogged. How do I unclog it?

Guest
Gary Bowley
Gary Bowley ·  · W8844XL

We purchased our ASKO front Loader washing machine (10Kg) in 2016. From new the machine worked without any issues, but over the last year or so the machined regularly thumps severely with an unbalanced load. To the point where is has "danced" out of position on occasions.
This unbalance is becoming more regular even when using small loads, and continues to keep trying to spin until it reaches the required attempts to rectify whereby then it stops with an "unbalanced" message on the display.
I am worried we are damaging the machine if this continues.
Is it a suspension issue where the suspension has lost tension and can be re-tensioned??

Guest
Liala W.
Liala W. ·  · W8844XL

What does wash motor fault actually mean?

Guest
Simmy
Simmy ·  · W8844XL

Has anybodys Asko 10kg washer left grey grease stains on their clothes? I don’t use fabric softener but my machine seems to be leaving new stains on my clothes each wash. This is my second Asko front loader that they’ve replaced but giving me the same issue



Guest
Tanya
Tanya ·  · W8844XL

Anyone had any issues with this machine? I’ve had issues since I bought it! It’s 5 years old now. It’s yet go another error, it’s stuck on 1 minute??? I have to stop it to get the clothes out? I also had ongoing issues with my Asko dryer and fought fir Asko to replace, in which they did and now this???!!!
Don’t buy an Asko whatever you do!

Disgruntled
Disgruntled · 

We had an issue where we couldn't open the door. They replaced the whole control board, but it didn't rectify the issue. It ended up being the temperature sensor. Asko were good as the machine was out of warranty, and they repaired it for free (mainly because I asked them and told them that I read that this was a common issue with the model). We also had an issue with the dryer as it would come up with an Overflow error. I spoke to a technician and found out it's caused by the water level float sticking in the uppermost position, which tells the control panel that the water will overflow (even after the pump has removed the water). I just clean the float when it happens, but you have to take the casing off to get to it plus carry the machine outside to wash the condenser/ float reservoir to remove the lint stuck inside. Not a very good design but the dryer is excellent apart from this.

Guest
Liz
Liz ·  · W8844XL

I have an ASKO 7 kg washer which is 6 years old and it started foaming from detergent dispenser and a lot in the machine.
Could you please tell me how to fix it as it took awhile to try and drain it so l could open the door.
Have done more loads and seemed to work properly but last spin still looks like there could be a few suds there that clothes wipe away before finishing and door opens. Machine model is W6448 eco

Guest
Hunter
Hunter ·  · W8844XL

I bought a 8844, but for some reason the drying performance is getting worse. Could you please let me know what can be the cause?



Jackie Hancock
Jackie Hancock · 

My washing machine does not have a drying option, so I am unable to answer or help with your question. Perhaps it would be more beneficial to contact the Asko technicians directly for further assistance. Sorry I couldn't be of any help. Good luck, I am sure they will resolve this for you.

audios81
audios81 · 

Asks does not make a washer/dryer combo. The matching dryer is the T884XLCHP. The washer is a W8844XL. i think you've posted under the wrong product.

Guest
Joop71
Joop71 ·  · W8844XL

I have just purchased the 10kg front loader, have always had a top loader and I am struggling with the lack of water although my clothes always come out clean, Guess it will get use to it. My question is does this machine have a fluff/dog hair filter that I need to clean and if so where is it

Julie
Julie · 

No it does not have a fluff dog hair filter it just goes out the pump into the drain.
It is amazing water saver .
How are finding closing the door ? Does it engage and have no problems getting straight into the programme or do you have reclose etc?
If the machines gets blocked by a Button, coin clip etc there is a little trap door in the front that you open follow instructions in the manual .
hope you are enjoying the machine I have heaps of dogs also .
Hope this has helped

Joop71
Joop71 · 

My door does not close very easily and does not engage every time,

EloiseM
EloiseM · 

Hi there, sorry it took a little while to reply to your question. I have 2 cats (don't hold that against me) but I find that for items such as their sleep blankets, or anything like my kids clothes after they've been holding the cats to place the items dry into the dryer and put these on an air spin in the dryer prior to washing them. Generally, the air spin will not use any heat and will adequately remove all hair fluff prior to washing. This will generally take 10-15 mins, and then wash as needed. With the Asko machine, the only area which needs to be serviced is the trap door in the front as Julie has replied to you. Any issues with this, the friendly service team will happily guide you through. Also, a really useful tip I have, is be sure each month to run a clean cycle on the wash, this will eliminate any built up suds in the Asko machine and ensure its longevity. I also find that when washing sheets etc, instead of using any fabric softener, simple no name vinegar, and a teaspoon of baking soda will leave your sheets/towels etc perfectly clean and they dry better. Each time I get a new bottle of vinegar, I also put in 2 drops of tea tree oil, and a few drops of lavender oil as well. This helps 2 ways, lavender oil will help your sheets dry nice and crease free, and the tea tree oil will deter any nasties likedust mites etc. Hope this helps. It really is a great machine and I know what your saying about the water thing, but over time you'll wonder how you ever live down without it. I find the door on mine is a ok, but again, any issues just call the service team. All the best with it. Kind regards, Eloise

Joop71
Joop71 · 

Thanks Eloise, I love the idea about the dryer and will definitely be trying that. Will also try vinegar, tea tree oil and lavender oil

Guest
theibbos
theibbos ·  · W8844XL

Hi, we purchased yesterday a W8844XL washing machine. It is very noisy and vibrates a lot. My hubby is very handy and knows what he is doing so he made sure the feet are correct and checked with a spirit level that it was completely level considering too our floor is a bit uneven. He made sure he tightened the bolts, what else could it be?

Asko
Asko · 

Hi Their,

You have mentioned your husband has tightened the bolts. Does this mean the transit bolts at the back of the machine? if Yes, then they are meant to be removed not tightened as they hold the drum in place while in transit so the drum doesn't move and cause any damage. They need to be removed before starting the machine. Please feel free to contact us, should you need any further assistance. Our contact no. is 1300 002 756.

Regards
Vani - Team Leader -After Sales Service

theibbos
theibbos · 

Hi no he took the bolts at the back off I'm talking about the bolts on feet

Guest
Catherine Worthington
Catherine Worthington ·  · W8844XL

I just had my machine installed and it will not empty
It says water outlet fault, what can I do?. I have 6 loads of washing to do as I am a Carer for a bed bound elderly lady and we have been without a machine for two days
This is urgent

Asko
Asko · 

Hi Catherine,

Normally this would only appear if their is anything blocked in the pin trap. If you refer to the page that states cleaning the drainage trap, it will explain you on checking that .Please feel free to contact our after sales service team if you require further assistance.

Regards
Vani -Team Leader - After Sales Service

Guest
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