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14 questions from our users

Ravin G.

Ravin G.asked

W8844XL / W8844XL ECO

I bought Asko W8844xl eco couples of years back n recently the door can’t close. Can I DIY ?



No answers
Margaret R.

Margaret R.asked

W8844XL / W8844XL ECO

what are the dimensions, height depth width?

No answers
Tony

Tonyasked

W8844XL ECO

Hi, We have had our asko for about 18 months now and I cannot seem to get the clothes and towells to come out soft and fluffy. I have tried both fabric softner and vinegar, and I have also cut back the spin speed but to no avail. Can someone please advise if there is anything else I can do? Hate hard towells!

1 answer
Pat
Pat

The only way to get towels fluffy again is the finish drying off in tumble drier.

Liz

Lizasked

W8844XL / W8844XL ECO

How many standard towel can you put in the 7 kg ASKO front loader



No answers
Liz

Lizasked

W8844XL

I have an ASKO 7 kg washer which is 6 years old and it started foaming from detergent dispenser and a lot in the machine.
Could you please tell me how to fix it as it took awhile to try and drain it so l could open the door.
Have done more loads and seemed to work properly but last spin still looks like there could be a few suds there that clothes wipe away before finishing and door opens. Machine model is W6448 eco

No answers
maria m.

maria m.asked

W8844XL / W8844XL ECO

my machine is 3 years old and after it finishes the cycles the door no longer opens automatically, I have no idea what to do looking for solutions,

No answers
Sarhbeth

Sarhbethasked

W8844XL / W8844XL ECO

Just moved house and totally forgot to put the transit bolts in before the move. 1st wash in the new place and the spin cycle is making quite the racket, drum appears to almost be shaking. Have I completely messed up?! What are my options? A service?

No answers
Sharon10

Sharon10asked

W8844XL ECO

I have an Asko W8844XL ECO. It is not quite 3 years old and I have had nothing but trouble with it since I purchased it. Today I ran a Quick program which shutdown during the program (I was at work but the door was locked when I got home and I had to drain the machine and open the door with the emergency key). Now I have loaded the machine again and set it to a Quick wash and it is clicking but not starting. It is not telling me to close the door (it is closed though). Any advice as to what it could be?



3 answers
michelle
michelle

Hi
I start the machine
The cycle won’t start until I push on the door when it clicks second time
Hope this works

Gary A
Gary A

Got me maybe a program or electrical fault if some kind mine's been great so far came highly recommended salesman said he'd had 1 for 20+ years never had a problem.
Has it been repaired? Never over loaded? Doesn't help
Try lighter load or is there a way of rebooting it like a computer like a reset switch?

Sharon10
Sharon10

ASKO recommended that I replace the door lock. Have done that - still no joy

Ace of spades

Ace of spadesasked

W8844XL ECO

Asko sell a pedestal for their washing machines. Does this fit on it? or is this unit too big/heavy/different dimensions?

1 answer
Jackie Hancock
Jackie Hancock

I recall the salesman from Harvey Norman's mentioning something about a pedestal, however I think he mentioned it may no longer be available or if your machine is put on a pedestal not specifically designed to go with it, then it would void the warranty. Sorry I can't be of much help but If in fact you are still able to purchase a pedestal through Asko then it would be best to check with them directly. Maybe it was a case of only using an Asko pedestal that suits your Asko machine. Mine just sits very well on a tile floor.

Hunter

Hunterasked

W8844XL

I bought a 8844, but for some reason the drying performance is getting worse. Could you please let me know what can be the cause?

2 answers
Jackie Hancock
Jackie Hancock

My washing machine does not have a drying option, so I am unable to answer or help with your question. Perhaps it would be more beneficial to contact the Asko technicians directly for further assistance. Sorry I couldn't be of any help. Good luck, I am sure they will resolve this for you.

Asks does not make a washer/dryer combo. The matching dryer is the T884XLCHP. The washer is a W8844XL. i think you've posted under the wrong product.

Joop71

Joop71asked

W8844XL

I have just purchased the 10kg front loader, have always had a top loader and I am struggling with the lack of water although my clothes always come out clean, Guess it will get use to it. My question is does this machine have a fluff/dog hair filter that I need to clean and if so where is it

4 answers
Julie
Julie

No it does not have a fluff dog hair filter it just goes out the pump into the drain.
It is amazing water saver .
How are finding closing the door ? Does it engage and have no problems getting straight into the programme or do you have reclose etc?
If the machines gets blocked by a Button, coin clip etc there is a little trap door in the front that you open follow instructions in the manual .
hope you are enjoying the machine I have heaps of dogs also .
Hope this has helped

Joop71
Joop71

My door does not close very easily and does not engage every time,

EloiseM
EloiseM

Hi there, sorry it took a little while to reply to your question. I have 2 cats (don't hold that against me) but I find that for items such as their sleep blankets, or anything like my kids clothes after they've been holding the cats to place the items dry into the dryer and put these on an air spin in the dryer prior to washing them. Generally, the air spin will not use any heat and will adequately remove all hair fluff prior to washing. This will generally take 10-15 mins, and then wash as needed. With the Asko machine, the only area which needs to be serviced is the trap door in the front as Julie has replied to you. Any issues with this, the friendly service team will happily guide you through. Also, a really useful tip I have, is be sure each month to run a clean cycle on the wash, this will eliminate any built up suds in the Asko machine and ensure its longevity. I also find that when washing sheets etc, instead of using any fabric softener, simple no name vinegar, and a teaspoon of baking soda will leave your sheets/towels etc perfectly clean and they dry better. Each time I get a new bottle of vinegar, I also put in 2 drops of tea tree oil, and a few drops of lavender oil as well. This helps 2 ways, lavender oil will help your sheets dry nice and crease free, and the tea tree oil will deter any nasties likedust mites etc. Hope this helps. It really is a great machine and I know what your saying about the water thing, but over time you'll wonder how you ever live down without it. I find the door on mine is a ok, but again, any issues just call the service team. All the best with it. Kind regards, Eloise

theibbos

theibbosasked

W8844XL

Hi, we purchased yesterday a W8844XL washing machine. It is very noisy and vibrates a lot. My hubby is very handy and knows what he is doing so he made sure the feet are correct and checked with a spirit level that it was completely level considering too our floor is a bit uneven. He made sure he tightened the bolts, what else could it be?

2 answers
Asko
ASKO A.Asko

Hi Their,

You have mentioned your husband has tightened the bolts. Does this mean the transit bolts at the back of the machine? if Yes, then they are meant to be removed not tightened as they hold the drum in place while in transit so the drum doesn't move and cause any damage. They need to be removed before starting the machine. Please feel free to contact us, should you need any further assistance. Our contact no. is 1300 002 756.

Regards
Vani - Team Leader -After Sales Service

theibbos
theibbos

Hi no he took the bolts at the back off I'm talking about the bolts on feet

Catherine Worthington

Catherine Worthingtonasked

W8844XL

I just had my machine installed and it will not empty
It says water outlet fault, what can I do?. I have 6 loads of washing to do as I am a Carer for a bed bound elderly lady and we have been without a machine for two days
This is urgent

1 answer
Asko
ASKO A.Asko

Hi Catherine,

Normally this would only appear if their is anything blocked in the pin trap. If you refer to the page that states cleaning the drainage trap, it will explain you on checking that .Please feel free to contact our after sales service team if you require further assistance.

Regards
Vani -Team Leader - After Sales Service

EloiseM

EloiseMasked

W8844XL ECO

Just wondering does anyone know how many litres of water this W8844XL ECO actually use? Trying to compare with Miele and Bosch and cannot find this information.

2 answers
Sarahdavis79
Sarahdavis79

It uses 80-100L of water across the wash cycles not the maintenance cycles like rinse, spin, clean etc. this is under asko - product manuals - 8844xl Eco. Sarah

Asko
ASKO A.Asko

Hi Eloise,
If you would like to see the water consumption for specific programs, this can be viewed on page 22 of the manual, which you can download from this link https://partners.asko.se/fts/GetDigitDoc.aspx?sifra=421254&jezik=en&tipVsebine=1&docName=423462en.pdf
The ASKO 10kg washing machine has a large 80L drum, which allows you to fit more in each wash.
I hope this information is useful and please feel free to email us at [email protected] if you have any questions. We are happy to assist.
Kind Regards,
ASKO Customer Service

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