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HOBBITTURRAMURRA
- 30 reviews
- 2 likes
Initially great. Now a money pit.
I bought my first (and last) Audi in 2008, a Q7 4.2L Diesel. I needed the space and loved the guts and torque. But when the warranty period ran out everything started to go wrong. I have literally had the thing in and out of service departments since it was 2 years old and it has cost me a fortune, not to mention it eats through tyres, pads and discs (I get Cooper tyres now on nitrogen rather than O2). Don't get me wrong, the car itself is amazing to drive: gutsy and smooth, although not so much now it is an older man). It just keeps my wallet ...Read more
empty. I have had lower control arms replaced, the boot latch replaced 4 times and it still slams shut as opposed to closing gently, the MMI system won't work with an iPod or phone ($6000 to replace the whole console), the steering column won't go all the way up or down, the tubing around the sunroof gets blocked and leads to massive flooding in the driver's foot compartment whenever it rains (Audi told me not to drive it when it rains!), and it has lagged upon initial start for the day for 3 years, and now to top it off the drive rack needs replacing. I've just been told it will cost me $8000 to fix this, plus another $1600 to "fix" the sunroof tubing, another $300 each time to "fix" the boot and the list goes on forever, no joke. All the above issues have been seen by Audi and they either want to charge me a huge amount of money to fix or can't see the problem, for example: the recent drive rack issue took 2 days for Audi to look at and in the end they couldn't hear the clunking coming from the car, so I took it to another service guy who diagnosed the clunking as a drive rack issue but is unable to fix because it is not something he's able to do (very honest guy). What next Audi? I'm over the maintenance. Do not buy an Audi unless you are willing and able to replace every 2 years upon expiration of the warranty period. Audi service departments are there for one reason: to empty your wallet after warranty expiration. They don't necessarily know everything there is to know about your vehicle, though they will say they are the experts and don't take it elsewhere for servicing. I kept going back to Audi for servicing until I got jack of paying too much and not seeing results. Since going to a non-Audi service centre I have noticed a difference, but only Audi can fix certain things which is really frustrating. Seriously, do not buy an Audi unless you are willing to overpay at servicing, overpay for spare parts, overpay for pads and discs and have a lot go wrong with the car. It is disgusting that such a company can get away with all that goes wrong with their cars, and many friends say the same thing. Everyone I know who owns an Audi has the same issues. Be warnedSimilar opinion? Write a review on ieatwords.com.au!
BobthebuilderSydney
Magnificent Piece of Kit
Purchased a 2014 Q7 4.2 TDI, just put 5000ks on the car. No idea where the tyre issues come from, I cant see any wear so far and we've done a bit of towing (fitted with 295/35/21 P Zeros). The car is fabulous to drive, gobbles up klms like nothing Ive driven before (including the MB GL350 it replaced), full tank of 100 Litres got us from Sydney to Gold Coast with a quarter tank left! finally filled up at 1120ks and it took 83L not bad for a 2.5ton Vehicle. Ride is superb, quiet, pulls like a Mac truck and corners like no other large SUV. So far Everything on the car has been perfect and Audi Sydney have to be commended for service. Cannot recommend highly enough.
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Disgruntled2929Sydney
- 4 reviews
- 7 likes
AUDI Q7 4.2 TDI
I bought a Q7 4.2 TDI in early 2008 and have gone through 5 sets of tyres, 3 sets of discs and brakes, and had numerous electronic issues. Servicing is very expensive not to mention the cost of discs and brakes from Audi service. Use Cooper Tires instead of others as they last ages. I learned this after my third set in less than 70000km. Ive done almost 115000km now and do love its engine and guts and will keep it as long as I can, but have found a better dealership to get it serviced at.
Engine!!! Comfort, sound-proofness, internal size better than Landcruiser.
$$ to service and maintain
3 comments
If you want to replace your brakes for your Q7, we purchased from Imparts in Perth, the cost for 4 sets of brakes including sensors was $595 Total, Audi Perth quoted nearly $3000 including fitting, way too much.
My second year service for Q7 Audi is costing $3800! includes brake pads and discs.
Very Expensive!!
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Find out how Audi Q7 4L compares to other Large / 7 Seater SUVs
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OK
Nice car but wouldn't buy another. Too big and cumbersome in the city and poor off-road. Audi customer service is arrogant
I have owned four new Audis and know the brand well. I have a 3 litre deisel. It is intuitive, comfortable and reasonably fuel efficient. A pleasure to drive on wide open roads and in country towns
It is not suitable for off-road. Poor grip and control. Under-carriage has exposed wires which are vulnerable to being ripped off. I lost a power steering wire which cost $3,000 to repair. Ground clearance poor. Easy to ground out front and rear ends. Large size is not conducive to city driving and parking
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Damo2012Gold Coast
- 3 reviews
- 1 like
Love the drive
Recently purchased a Q7 to drive clients for work and haven't looked back. As I purchased the vehicle second hand with low K's I saved a substantial amount of money on a fully optioned luxury vehicle. Its a pleasure to drive and so far has sold me on Audi over all other vehicles I have owned.
Comfort and driving experience
Servicing with Audi $$$$$
2 comments
Damo2012, Your are correct the servicing with Audi is very Scary, Like to change the brakes $2500, 15,000KMS tune up $984. tyre's $2000 all this in the first 20,000KMS.
Plus when you drop of your Q7 ... Read more
I bought a Q7 4.2 TDI in early 2008 and have gone through 5 sets of tyres, 3 sets of discs and brakes, and had numerous electronic issues. Servicing is very expensive not to mention the cost of discs ... Read more
and brakes from Audi service. Use Cooper Tires instead of others as they last ages. I learned this after my third set in less than 70000km. Ive done almost 115000km now and do love its engine and guts and will keep it as long as I can, but have found a better dealership to get it serviced at.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Antonyasked
Is that a good idea to buy a Audi Q7, 3tdi, 2007 model suv?. I never experienced Audi before
Thanks
Antony
Disappointed83asked
Hi I am new to this forum. I have just purchased a used Audi Q7 3.0 Diesel with 79K on the clock. It has had all of the servicing done to date at Brisbane Audi but as it is now out of warranty. I wondered if anyone knows a good, reasonably priced European Mechanic on the north side of Brisbane? I am from Redcliffe Qld. Thank you.
Whittleseaasked
2010 Q7 - just stopped in the middle of the road. Was only services 2 months ago. Had to be towed to workshop.
Have been told that the "fuel pumps' require replacement - $2700 for the parts alone?
Seems excessive? Can anyone offer an opinion on estimated parts cost?
3 answers
I have used VW parts, they have the same part number but 40% cheaper. Also I don't use a dealership, I have a local German car specialist, labour is considerably cheaper. For example a full service (Major) was $700, at Audi $2500. There are alternatives, you just have to search.
Check out Audi wreckers parts and servicing in Oakleigh for new and reconditoned parts pricing. Benchmark for most pricing.
Vw prices are good too however lots of resistance from parts and servicing guys.
My 2004 a4 1.8t fuel pump, intank, cost $995 new.
If keeping the car go brand bud.
Samster.
How did you go with this problem? We have just been quoted 18k
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lovemycar
What is the story with the poor customer service with Audi? Seriously looking at something else next time even though I love the car.