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Baumr-AG SMX 220
Complete rubbish product
I can't believe these people are even allowed to continue to operate a business. I have sent this back for a refund 3 times. Each time they refuse a refund but claim to have fixed the issue and sent back or offered 50 bucks store credit for more of their rubbish, despite me paying 300 for their kit.. the last time i sent it back the chainsaw leaked oil and also the chain kept coming off. The hedger seized and two extension bars broken. This is from a retail consumer using the machine in my 560sqm back yard. Used the thing maybe 5 times total.. ...Read more
they refused refund again and sent back a new hedger attachment without fixing the chainsaw or broken poles. No response from the helpdesk again when followed up. I just put it back together again today disgruntlly just to use the whipper snipper. and hey presto. 3rd pull of the cord and it snaps off. There is nothing more I can say but whatever you do. DO NOT EVER BUY THIS PRODUCT or anything else they have to offer.. at least buntings just replace or send it back for repair for you. These jokers just pretend they never got your email or call. Less than 1 star if possible. I am going to go see how many forums I can find to copy and paste this review into.Similar opinion? Write a review on ieatwords.com.au!
JohnnoSouth East Queensland, QLD
- 7 reviews
Not an overly good experience
I too, like the other reviewer, am a small business owner. As he says, this machine is actually well built and seems to be of good quality for the price. But it is pretty heavy, and especially difficult to manage when you have two or three extension poles on it. I have had nothing but constant issues when trying to fit the attachments on to the poles. It will never go in straight and a lot of fiddling around just to get it on and connected. The extension poles, however, do usually fit in well right away. I haven't had any issues with usin...Read more
g the hedger attachment. The chainsaw attachment, however, is a different story. Have had constant issues with it - the chain constant coming off the sprocket and bar, regardless of how many times it's been tightened. I had my mower mechanic look at it and he put it together as well. I still had the same issue. And it is also only small branches I've been attempting to cut with it, nothing too large where you may expect such a small saw to encounter issues. The motor of the machine, however, seems pretty powerful and reliable. It starts reliably, usually after two pulls for me and runs well when going. I do use the hedger attachment more often than the chainsaw in my business. However, given that the chainsaw has been a total nightmare for me, and both attachments take me a lot of fiddling to begin with to attach (as a business operator I cant afford long time delays on the job), the product does leave me feeling a little frustrated with my purchase.Similar opinion? Write a review on ieatwords.com.au!
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jpcnttiVictoria, 3770
- 59 reviews
Don't be afraid, you won't brake the bank
I am a small business owner and sometimes I have to buy tools to help me do a job in a timely manner or just to save myself from being captain risking.
I had a job where I had to trim and prune a very long driveway with trees on an very big property and there was more than 40 trees...
Unfortunately I only have my trusty husky edge trimer, and my usual ladder, but for this one I needed a little more reach. I didn't have the funds for a sthil or husky (they are both over the $1000 mark) but I didn't want to hurt myself by doing something stupid. ...Read more
Purchased in May 2021.
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