this make chain saw is crap don't go there I have not been able to start it sent it back to bigger boyz toys came back started then cut off iam throwing it out haven't even trimed anything with it

You can't even rate this mob. Utter rubbish their stuff. After getting chainsaw and opened box we didn't even pull anything out of box as we saw was cheap crap. Upon returning and them taking $50 out I called them to be told that the bar was not returned with it, like crap it wasn't

If there is one thing I hate in this world is liars and that is what this mob are. To be told that I didn't return the bar with the chainsaw and get charged for it grrrrr

1st time used bump head broke.
6th time used hit a rock whilst using the brush cutter and it exploded and petrol tank flew off.
Really cheap, poorly made online product

Disgrace after sales service, take no responsibility for any problems that you may have with the products, would not buy a another item from this “ company “ I would recommend you read all review before you approach this “ company”, what they call a bargain it became a headache for you

I purchased this in 2012 and gave up on it as the Petrol leaked from somewhere whenever the unit was shifted above horizontal. I recently got it out and gave it another go. I changed the rubber grommet on the petrol tank and the leak wasn't as bad. I tried using the extension pole saw and it worked for minutes then all the screws rattled loose and the chain started slipping so and I had to remove the chain and re tighten the screws every 5 minutes. Really shoddy.

I rang and spoke to office before ordering online, customer service was great and informative .Very fast delivery and we are out in the country, Once assembled it started first pull, manual on assembly procedures could be improved but we got there and it is a good piece of machinery.

Got the 4 stroke brush cutter, Very simple to put together but had a leak from the fuel tank and a new tank was sent as soon as I contacted them and it was an easy change. Easy to start and use, does a good job. I paid $259.00 with free delivery down from $750.00 I think. Good unit

Purchased a 6kW Diesel Generator which broke down 6 months old, took back, they had for 2 months, then I took it home and it ran for 20 minutes. I took it back and was told I needed to buy a new one as it was not under warranty. Because live on a farm with my 2 chickens and 1 pig they class me as Commercial Use. I work all day and only run the generator at night for lights and cooking. As a plumber if i fixed your toilet you would have me back 12 months later fixing for free (under warranty).

Cheap, cheap and nasty. That's all you'll get here. I bought this and the chainsaw and both are absolute rubbish. Chainsaw just cost me $125 to repair due to a collapsed fuel line, failed spark plug, replaced air filter due to the fact it let saw dust through the carby because its useless. Did all that within an hour of using it. Seriously better value else where.

The ignition mount and fuel line vibrated off causing a small fire that melted the plastic on the carnie and ignition lead. Need to check bolts are tight every time guys. I've also had bearings collapse in multi tool extension. The fuel tank also leaks fuel and was told to keep fuel tank above the motor; fine when slashing but not when cutting tree branches. ☹️

I purchased this for hedge trimming, after 30 mins it failed. Appears to be a problem with the shaft, not happy.
Understand it's not 'German' engineered as others have said, but you expect it to work. The hedge trimmer showed promise too doing a good job for 30 mins. Based on the wasted time and fact the product has to be returned after 30 mins of use. I could not recommend it.

well constructed product, and worth the savings buying online. Just be mindful of the cheap spark plug that comes with this product. I used if for less than 5 hours and the spark plug needed replacing. Luckily Repco had a better brand spark plug and I was good to go again once plug was replaced. Also the line provided is very heavy duty (4mm) which did not last any longer than one would expect. I replaced it with stock I already had (2.4mm) line and that worked just as good and even lasting longer!!

You want German engineering and or Japanese build quality then you need to pay accordingly.

As much as I bag Chinese equipmnt (as a service person) it usualy represents good value, and if it does fail out of the box, as happened recently to a client, the dealer gave his money back. A good return/guarantee policy is as important as the price.

Having used BBT products over 4 or 5 years I'm comfortable recommending them.
With the following caveat.
One does not get German engineering and Japanese build quality on a Chinese budget.
All of the tools I have purchased have been less than 1/4 the price of German/Japanese equivalents yet performed well.
Service from BBT has been acceptable given their online status. And exceptional on the 2 occasions I visited their physical location.
If you're disinclined or unable to service/maintain this type of equipment or need something that reduces fatigue, then go to a specialist store and buy a name brand. This will cost more.
But you knew that right?

i purshased the 5 in 1.2 stroke whipper/pole saw less than 3 months ago i have had nothing but trouble from this useless piece of rubbish.to be able to sell such a product is a disgrace and will never by a BBT product again.from breakages in the shaft system to the hedge trimmer shaft completly snapping inside the motot shaft. A COMPLETE WASTE OF MONEY

I have been buying from BBT for 5 years and have found them reliable professional and very helpful with any queries I have had My 5 in 1 has never let me down have recommended them to others and have never heard anything bad keep up the good work BBT