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Reviewer Photos & Videos
VictoriaSSouth East Queensland, QLD
Teamwork, service and efficiency.
First time user of Booktopia and impressed with genres and book choices, ease of ordering and good communication throughout the journey of the books fromordering to front door, Packaging sturdy and protective with books arriving in a matter of days. Thank you.
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- Verified customer
Easy access, allows order through PayPal and delivery comes on time stated
During the present problems I have found Booktopia has fulfilled my orders at reasonable price and in a reasonable time and I have had no trouble ion collecting the delivery.
1 comment
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PamSydney, NSW
- 3 reviews
Great service
The ordering online was really easy. It was great to be able to track delivery which was very prompt. The packaging was very secure. I would definitely order from them again.
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Karen CGreater Melbourne (Inner), VIC
I was really impressed, book arrived within days of ordering
I had not used Booktopia before. I was given a voucher for my birthday. Ordering was easy & quick. I received email book sent the next day. It arrived on a Sunday morning within four days. Price reasonable, service excellent.
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Excellent service
Easy to order and pay. Prompt delivery with tracking if necessary. Well packed and received in speedy time. Will shop with Booktopia again and recommend it to anyone interested in purchasing a book.
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excellent range of books, excellent price and service
The book I ordered was at a reasonable price. It arrived quickly in perfect condition and was in robust and recyclable packaging. I especially value Booktopia being an Australian company.
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EveCurtin 2605, ACT
- 2 reviews
Excellent service
Ordered this book for my granddaughter’s study unit and was surprised by the prompt delivery during lockdown. Website was easy to use as always. I have used Booktopia before and will continue to do so.
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rough habit
disapointing .. no photos....his tulloch book far superior........book did not give credit to racehorse....at least he wrote a book about horse...no one else did...look forward to more horse books ...a new book about gloaming.
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Vinnie PGreater Melbourne (Inner), VIC
- 2 reviews
Excellent service!
Found the books online really easy. The website was easy to navigate. I ordered, remitted the funds and the books were promptly delivered. Simple as that.I am definitely happy with the excellent service.
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LyndaRichmond-Tweed, NSW
Untethered
I was impressed with the prompt delivery of the book l had purchased even though l was warned there could be delays because of isolation conditions. The website was easy to negotiate for someone like myself who does not usually buy on line. Thankyou Booktopia for enabling me to buy my friend Hayley's memior even though l live a long way from a bookshop and during these difficult times for keeping a business operating .
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Anne Fedoson
- 2 reviews
Good experience
Arrived really promptly and a great price- much cheaper than another retailer even with postage. Free shipping for higher price orders would be nice. Will use this service again definitely.
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Great experience.
So happy to receive a perfect gift for a friend. Shipping and packaging excellent. Booktopia is my go-to site for books. The service is brilliant and I highly recommend for all your literary needs. :)
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DebbieGreater Melbourne (Outer), VIC
- 4 reviews
Favourite website
Booktopia is my favourite place to shop online for the wide range of books, magazine subscriptions, DVD’s, E-Books and Audiobooks. Superior customer service, offer promotions, discounts and different payment options.
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DebM
- 2 reviews
- 1 like
SPEEDY DELIVERY
Needed a TEXTBOOK for a TAFE course. Booktopia was cheapest in price. Textbook arrived well packaged and extremely fast, even during isolation time. Always find Booktopia easy to find and buy products.
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PhillipGoulburn Valley, VIC
- Verified customer
mystery road movie
I was very pleased with how easy it was to purchase the movie and how quickly I received it
I know it may cost a little more for postage but I received my purchases in good condition
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Perfect Transaction
Books arrived on time despite the isolation conditions. Packaging was very good and books were in perfect condition. Good prices and easy website to negotiate. Would recommend Booktopia to everyone.
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Kate
- 2 reviews
Just right
The book I ordered arrived within an expected delivery time frame, despite the warning that the Covid situation might cause delays. I was very impressed with the minimalist but effective packaging. Stiff cardboard that I will certainly be able to reuse. The book was in pristine condition. I have no problem recommending Booktopia.
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Dorothy Rawlings
- 2 reviews
Ordering on-line
The book I ordered was received in reasonable time and in good condition. It was left in a safe place out of the weather. Booktopia's website was easy to negotiate.
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Horrible customer service, app not working
Bought an ebook from booktopia, app not working, keep frozen. Tried to download software for pc, not working again, wouldn't let me log in. Customer service is not helpful, rude and disrespectful
1 comment
DavidBooktopia
Hi Vy,
I'm very sorry to hear you're disappointed. I'd like to see if there's anything we could do for you. Could I please have your order number?... Read more
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Great!!
They have a great choice and selection of books to choose from. Packed very securly for delivery and a super speedy delivery time frame. I would highly recomended shopping from booktopia!!!
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Questions & Answers
ALF Basked
I am buying for the first time, I am trying to apply the discount codes but to no avail. What can I do?
1 answer
DavidBooktopia
Hi Alf,
I'm sorry to hear you're having difficulty. What discount codes are you trying to use? What screen are you on on our website?
Regards,
David
Kristie Rogersasked
Hi there I have bought a book a couple of days ago and downloaded in on my tablet as I did not have my laptop with me (I actually to prefer to read it on my laptop, however I need to access the book urgently shortly after purchase....it is a textbook!).
I tried to download again onto my laptop today and this is where I will be reading it on. However, I am not able to download it from the same link anymore. When i try the ACSM link to Adobe Digital Editions, it has a error message "Error getting license
License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER".
Can you please help me?
2 answers
Sorry your problem is not in my expertise, I have never downloaded an e-book before. Try googling your problem and/or contacting booktopia themselves.
DavidBooktopia
Hi Kristie,
Unfortunately I think the issue is too complicated to type out the solution. It's probably best to give us a call or try live chat and have someone walk you through it.
Regards,
David
Noah P.asked
I ordered a book (order no. 10716179) almost two months ago and never received it. Can you guys plz help me cancel the order now? plz, reply to me asap ;)
Cheers,
Noah (Zelin PENG)
1 answer
DavidBooktopia
Hi Noah,
I'm sorry for the delay in getting back to you. I can see that one of my colleagues has reached out about your order.
If there's anything else we can help you with please let me know.
Regards,
David
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Judith
I confirm the comments above