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Reviews

4.8

31,332 reviews
5
(27,727)
4
(2,342)
3
(386)
2
(238)
1
(639)
  • Product Quality
    4.7 (1,014)
  • Return Claim MadeYes (36) · No (1,121)
  • Shipping
    4.4 (825)
  • Customer Service
    4.2 (733)
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VictoriaS

VictoriaSSouth East Queensland, QLD

Teamwork, service and efficiency.

published

First time user of Booktopia and impressed with genres and book choices, ease of ordering and good communication throughout the journey of the books fromordering to front door, Packaging sturdy and protective with books arriving in a matter of days. Thank you.

  • Verified customer

Easy access, allows order through PayPal and delivery comes on time stated

published

During the present problems I have found Booktopia has fulfilled my orders at reasonable price and in a reasonable time and I have had no trouble ion collecting the delivery.

1 comment
Judith
Judith

I confirm the comments above



Pam

PamSydney, NSW

  • 3 reviews

Great service

published

The ordering online was really easy. It was great to be able to track delivery which was very prompt. The packaging was very secure. I would definitely order from them again.

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Karen C

Karen CGreater Melbourne (Inner), VIC

I was really impressed, book arrived within days of ordering

published

I had not used Booktopia before. I was given a voucher for my birthday. Ordering was easy & quick. I received email book sent the next day. It arrived on a Sunday morning within four days. Price reasonable, service excellent.

Excellent service

published

Easy to order and pay. Prompt delivery with tracking if necessary. Well packed and received in speedy time. Will shop with Booktopia again and recommend it to anyone interested in purchasing a book.

excellent range of books, excellent price and service

published

The book I ordered was at a reasonable price. It arrived quickly in perfect condition and was in robust and recyclable packaging. I especially value Booktopia being an Australian company.

Eve

EveCurtin 2605, ACT

  • 2 reviews

Excellent service

published

Ordered this book for my granddaughter’s study unit and was surprised by the prompt delivery during lockdown. Website was easy to use as always. I have used Booktopia before and will continue to do so.

rough habit

published

disapointing .. no photos....his tulloch book far superior........book did not give credit to racehorse....at least he wrote a book about horse...no one else did...look forward to more horse books ...a new book about gloaming.

Vinnie P

Vinnie PGreater Melbourne (Inner), VIC

  • 2 reviews

Excellent service!

published

Found the books online really easy. The website was easy to navigate. I ordered, remitted the funds and the books were promptly delivered. Simple as that.I am definitely happy with the excellent service.

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Lynda

LyndaRichmond-Tweed, NSW

Untethered

published

I was impressed with the prompt delivery of the book l had purchased even though l was warned there could be delays because of isolation conditions. The website was easy to negotiate for someone like myself who does not usually buy on line. Thankyou Booktopia for enabling me to buy my friend Hayley's memior even though l live a long way from a bookshop and during these difficult times for keeping a business operating .

Anne Fedoson

Anne Fedoson

  • 2 reviews

Good experience

published

Arrived really promptly and a great price- much cheaper than another retailer even with postage. Free shipping for higher price orders would be nice. Will use this service again definitely.

Great experience.

published

So happy to receive a perfect gift for a friend. Shipping and packaging excellent. Booktopia is my go-to site for books. The service is brilliant and I highly recommend for all your literary needs. :)

Debbie

DebbieGreater Melbourne (Outer), VIC

  • 4 reviews

Favourite website

published

Booktopia is my favourite place to shop online for the wide range of books, magazine subscriptions, DVD’s, E-Books and Audiobooks. Superior customer service, offer promotions, discounts and different payment options.

DebM

DebM

  • 2 reviews
  • 1 like

SPEEDY DELIVERY

published

Needed a TEXTBOOK for a TAFE course. Booktopia was cheapest in price. Textbook arrived well packaged and extremely fast, even during isolation time. Always find Booktopia easy to find and buy products.

Phillip

PhillipGoulburn Valley, VIC

  • Verified customer

mystery road movie

published

I was very pleased with how easy it was to purchase the movie and how quickly I received it
I know it may cost a little more for postage but I received my purchases in good condition

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Perfect Transaction

published

Books arrived on time despite the isolation conditions. Packaging was very good and books were in perfect condition. Good prices and easy website to negotiate. Would recommend Booktopia to everyone.

Kate

Kate

  • 2 reviews

Just right

published

The book I ordered arrived within an expected delivery time frame, despite the warning that the Covid situation might cause delays. I was very impressed with the minimalist but effective packaging. Stiff cardboard that I will certainly be able to reuse. The book was in pristine condition. I have no problem recommending Booktopia.

Ordering on-line

published

The book I ordered was received in reasonable time and in good condition. It was left in a safe place out of the weather. Booktopia's website was easy to negotiate.

Horrible customer service, app not working

published

Bought an ebook from booktopia, app not working, keep frozen. Tried to download software for pc, not working again, wouldn't let me log in. Customer service is not helpful, rude and disrespectful

1 comment
Booktopia
DavidBooktopia

Great!!

published

They have a great choice and selection of books to choose from. Packed very securly for delivery and a super speedy delivery time frame. I would highly recomended shopping from booktopia!!!

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Questions & Answers

ALF B

ALF Basked

I am buying for the first time, I am trying to apply the discount codes but to no avail. What can I do?

1 answer
Booktopia
DavidBooktopia

Hi Alf,

I'm sorry to hear you're having difficulty. What discount codes are you trying to use? What screen are you on on our website?

Regards,
David

Kristie Rogers

Kristie Rogersasked

Hi there I have bought a book a couple of days ago and downloaded in on my tablet as I did not have my laptop with me (I actually to prefer to read it on my laptop, however I need to access the book urgently shortly after purchase....it is a textbook!).
I tried to download again onto my laptop today and this is where I will be reading it on. However, I am not able to download it from the same link anymore. When i try the ACSM link to Adobe Digital Editions, it has a error message "Error getting license
License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER".

Can you please help me?

2 answers
Mat
Mat

Sorry your problem is not in my expertise, I have never downloaded an e-book before. Try googling your problem and/or contacting booktopia themselves.

Booktopia
DavidBooktopia

Hi Kristie,

Unfortunately I think the issue is too complicated to type out the solution. It's probably best to give us a call or try live chat and have someone walk you through it.

Regards,
David

Noah P.

Noah P.asked

I ordered a book (order no. 10716179) almost two months ago and never received it. Can you guys plz help me cancel the order now? plz, reply to me asap ;)
Cheers,
Noah (Zelin PENG)

1 answer
Booktopia
DavidBooktopia

Hi Noah,

I'm sorry for the delay in getting back to you. I can see that one of my colleagues has reached out about your order.

If there's anything else we can help you with please let me know.

Regards,
David

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