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alsiesSydney, NSW
- 17 reviews
- 1 like
Good sound but lacklustre home assistant integration
Well, I bought this speaker on the strength of my experience with the sound quality of another Bose speaker and also due to the Google Assistant integration. Setup was fairly straight forward, which involved downloading the Bose Music and installation as per the app's instructions and connection to my home network within the app. Firstly, the sound quality. While it is good, it is not as immersive or wide as you would hope from a $500+ speaker. Secondly, the support for Google Assistant is only partial and, quite frankly, more than a little dis...Read more
appointing. Why? Well, Bose doesn't play nicely with some streaming services so my Google Music and YouTube Music are not supported and therefore would not play. OK, so I had to subscribe to Spotify Premium and alter my music streaming settings for my other Google Home speakers to Spotify. This was mildly annoying. Next, the Bose HS 500 speaker is not able to be grouped with my other Google Home speakers. This is even more annoying as I had hoped that Google Assistant support would, naturally, include this feature. So, I'm left with a speaker that us basically a standalone that won't sync with the others. My advice? Unless you're a Bose addict, buy another speaker such as the Google Home Max (some $200 cheaper) for a proper, fully integrated home system. Oh, did I add that Bose are not very responsive to customer requests for improvements to their products? Go online and search for Bose Community discussions - even getting any information about the introduction of Google Assistant (partial) support in Australia was poor. I do wish, in hindsight, that I had purchased the Google Home Max for a more seamless integration into my home network at a few hundred $AU saving!Purchased in July 2021 for $500.00.
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