Breville Kitchen Wizz 15 Pro BFP800 (page 3 of 7)
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Big show off poor quality
Kitchen Wizz 15 Pro BFP800CB (Cranberry)I bought this one from Harvey Norman, assuming more the price better the quality will be and Breville brand.
Thought will be great help in kitchen, but due to poor quality the small holding screws and rubber on lid completely came off due to which it doesn't hold tight and rotate the blade. So finally all the attachments are useless without the lid and small plastic on lid which is damaged. I burnt my finger while touching the top of the blade which was attached to spinders. Poor plastic bowl.
Machine has 25 years warranty but parts are completely made in China quality.
Great customer service.
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I bought the bfp800 last year and use it almost everyday. It's amazing and I love how quickly I can make cakes, doughs, whip cream ect. Just the other day while making dough the plastic bowl cracked and went all through my dough. After reading reviews on here about others issues with the bowl and Customer service I felt I may have a fight on my hands to have the bowl replaced. I rang customer service this morning and straight away they organised a replacement bowl to be delivered to my door. Thank you breville :)
... Read moreGreat until the bowl breaks...
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)So this is replacing the hopeless food processor I've reviewed previously.
It's pretty amazing! You can fit whole potatoes sideways in the chute and they get cut into chips in a few seconds. The double blade attachment makes quick work of celery and a bowl full of vegies.
I have only given it 3 stars because they stated that the small bowl is sealed from the big bowl.. If you're chopping up nuts its not sealed. I had small chopped nuts falling into the big bowl. - Seriously if you're going to advertise it doesn't do this.. make sure it doesn't!
So the bowl has cracked 9 months after I bought it. The bowl isn't covered under warranty so will cost $90 to replace. For the price paid originally very unimpressed...
... Read morePoor quality bowl
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)Motor is fantastic and makes light work of preparing food. But the quality of the bowl is terrible. Always handwash but there is a crack next to the spindle so any liquid now leaks out the bottom. Only used 5 times for light processing. Don't waste your money as the bowl is not up to the task.
... Read moreFind out how Breville Kitchen Wizz 15 Pro BFP800 compares to other Food Processors
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Blades or motor slowed with light load.
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)Purchased 1 weeks ago and encountered problems today. Blitzed 3 bread slices + garlic using quad blade in large bowl. Added 500g mince and pulsed to combine with blitzed bread. Then added 1 egg during a 10sec cycle of blades. Blades/motor began to slow and spin spasmodically after adding egg. I stopped unit and turned it off in fear of ruining the motor. Not ideal. Supposed to be the most powerful unit I could get and it cost $500. It should cope with such a modest load easily. What's the story Breville?
... Read more
Waste of time, didn't last 8 months!
Kitchen Wizz 15 Pro BFP800CB (Cranberry)I purchased the kitchen wizz pro last year thinking this was the best and most powerful item in its price range as I was upgrading a 750w sunbeam that was still operating. The unit seemed to work fine at first, however when I tried to chop some dates in it, the blades just spun around and didn't do anything. I rang breville and was told that the dates needed to be semi frozen in order to be chopped. I gave up and continued to chop them by hand as I always had. About 6 months after buying the unit which I used occasionally, it started to get lou
... Read moreder so when I was able I took it in to be assessed and was told the motor was the problem and it could be replaced or refunded. I opted for a refund from my supplier as it did not live up to expectation for its price or wattage. I have since purchased an $80 kambrook food processor which has just chopped 1kg of dates with ease! I'll not waste money on an expensive food processor again.Designed flawed by cheap plastics
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)Had it for 3 year but getting rid of it. Got a new lid as old lid was missing. Old lid's inner plastic part where the spindle attaches was also distorted and melted anyway (so not using much due to fear of plastic getting into my food). New lid ordered last month. Used once to process vegetables. Guess what? The same inner plastic part where the spindle attaches melted again. Huge investment. Also the push chute plastic broke off to goodness knows where and always trap water inside after washing (handwashed). Not worth it. Going to get rid of i
... Read moret and maybe buy something else. There are pros though. The QUAD BLADE is awesome, I cannot deny that. It processes in seconds. Some various attachments are pretty useful, especially the adjustable slicer. Hence I give it three stars. I really hate melting plastic parts though.Great for grating veggies.
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)It has more attachments than I know what to do with and it takes up a lot of space, but it does a quick job of grating cabbage, carrots, beetroot, ginger and other veggies for my fermenting pot.
Cleaning is a chore but easier than I had expected. I wish it also had a blender attachment.
Very useful kitchen Equipment
Kitchen Wizz 15 Pro BFP800CB (Cranberry)I love this machine, i use it almost daily to chop and shred veggies. The large capacity means i can do lots at one go. The motor is rather heavy and powerful and sits well on the table. I have been using it for 5 years now and so far am pleased with it. However, the only difficulty i have with the machine is that the "bowl" and the "lid" seem to be getting a bit "sticky" and hard to place into position. i need to use a bit of strength and adjustment to put it in place.
... Read moreFind out how Breville Kitchen Wizz 15 Pro BFP800 compares to other Food Processors
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Going good until.....
Kitchen Wizz 15 Pro BFP800CB (Cranberry)I bought this processor about two years ago and initially I was very happy! Nice and big bowl and a generous shoot (no more chopping things into small pieces). It comes with an AMAZING whipping attachment which will whip cream in seconds!!! The grater attachments are great too.
Now for the bad news! Do not put this in the dishwasher! The "pusher" will get waterlogged (which you cannot empty). I used my processor the other day and the little metal spindle holder (in the centre of the lid) came apart. I put it back in and used it agai
... Read moren and when I went to clean the blade afterwards I burned myself on the top of the spindle. It was scorching hot and I had only used it briefly! I am afraid that if I used it too long it could've melted my whole bowl or start a fire!!! I'm not sure if the dishwasher is responsible for the deterioration of the processor or if this is a design fault, but either way it is very disappointing and dangerous! Which is a shame because I was in love with this product at first! This is not a budget appliance and it should be more durable and definitely safe to use.very happy with the food processor processor, exceeds all my expectations.
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)Yes it works perfectly. It's a very powerful machine all accessories are great.. I mostly use the small bowl and blade or large bowl and blade. But have used the dough attachment for gluten free bread mix and it did an excellent job. Looking forward to making butter in it to.
... Read moreMotor is powerful but bowl is not good quality
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I purchased this machine back in Nov 2015 and have been using it regularly (several times a week). I like that it has a box to keep the attachments in one place. The motor is powerful and the large bowl is enough for a small family to make salads (coleslaw etc) and snacks like bliss balls etc. The only downside for me is one time when I was using the large bowl to process lemongrass. The lemon grass was too hard and it actually melted the middle of the bowl. It has changed the shape of the bowl though I can still use it but it is starting
... Read moreto crack as well. I am disappointed that the bowl is not made from a better quality plastic given the purpose for what it is used. A replacement for the large bowl is $150 - very expensive. I have been careful in cleaning it and almost always hand wash everything.Find out how Breville Kitchen Wizz 15 Pro BFP800 compares to other Food Processors
Know better, choose better.
Powerful motor but very flimsy parts.
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I am a very light user of my processor so am surprised at how weak it is. The first parts to go were the mini bowl and blade. One side of the blade actually fell off during use and was hitting the other blade and I had metal shards in my sauce (which had to be thrown out) and it cracked the bowl. Now the main bowl has a big crack. To replace these parts is almost as much as a new machine. I did love the grater option, with a toddler I used to do a large grating session so I could hide the vegies in my cooking. The motor is strong, althoug
... Read moreh very heavy, I can barely lift it but whats the point of having a 25 year motor warranty when the main parts break in less than a 5th of the time?? I have mixed feelings about the shoot having to be fully pushed in for the motor to turn on. While I see this is a great safety feature, on a practicality side it is often a pain in the but and I spend a lot of time taking things out, cutting smaller and putting in. If the accessories were of a higher quality or the warranty on the parts was longer, then I would recommend this machine, but for $500 it is hard to justify.Good kitchen aid
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)This is the best food processor I have bought. The motor is strong, the blades are very sharp, needing care with cleaning. I hand wash all parts except the blades which seem safe in the dishwasher. The parts and accessories assemble easily. The motor base is quite heavy to lift. Unfortunately the plastic bowl has cracked and its handle is loose, so I am needing to replace this after 12 months of regular use. Nothing has been dropped or damaged.
... Read moreblender attachment
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I'm only learning this machine but I wish I came with a blender attachment. Even if you could purchase it separately. I feel that is the only thing that lets this unit down a bit. If I need to blend sugar I need to use another appliance. Any Advice please
... Read moreVery hard to remove blades and bowls
Kitchen Wizz 15 Pro BFP800CB (Cranberry)I love this machine..i use it almost every day...but it is so so hard to remove the inside bowl and the blades, both the quad blade and the other
Is there anything i can do to make it easier? I have tried wiggling and turning it and everything really
Thanks for your help
... Read moreDanger
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)Very surprised. Very dangerous.
The blades started whizzing when the lid was off, my wife was very lucky she was not hurt. As it was food all over the room and the utensil flew into the wall. This has now happened again, and she noticed she had brushed the on button.
I use this everyday!
Kitchen Wizz 15 Pro BFP800CB (Cranberry)Excellent power in this beast. Honestly, it doesn't even struggle with any of the discs ( grating, julienne, chipper, & the adjustable slicer is the greatest option ever- beetroot slices, apple chips, potato chips or slice for potato bake, capsicum slices, mushroom, onion rings). I have been known to grate my Castile soap on very regular occasions( in order to melt for liquid Castile soap). I haven't used the milkshake attachment. The mini bowl is awesome for mincing onion, herbs or making mayo. The dough blade definitely can mix a dough. And f
... Read moreinally the chopper if freaking amazing. Nuts, for date balls. Nut butter. Rum balls. Frozen fruit ice cream. If you are like me and expect it to mince chunks of fat to be rendered. I mean, hold onto the machine, it will jump around a fair bit, but seriously, it wasn't designed for the job, but like I said, a beast. I highly recommend this machine. I found the processors ability far outweighs a TM, in terms of variety and jobs undertaken. For the budding cook, or the family who wants to provide as much real food as possible into daily life.Love, love this thing
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I had one of these and hardly ever used it so I sold it.. I had two other types since which I have since sold and bought another one of these, you just can't beat it. Really satisfying how it works so quickly and efficiently, but I did learn you can't slice a boiled egg in it as it demolished it lol..
... Read moreWorst Customer Service. Do not purchase Breville products
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I have had this machine for under a year and have loved it and have looked after it carefully! I have always washed it as per manufacturer's guidelines. However, I noticed a crack in the handle after it came out of the dishwasher. I tried to use it last night and the machine wouldn't register the pusher, quoting 'insert pusher', something has obviously broken in the handle. Confident that Breville would provide good customer service for such an expensive product I called their customer 'service' department and was told that any consumables (eve
... Read morerything but the engine) would not be covered by warranty. Ridiculous..... we have already forked out $500 for the processor and now they want us to fork out another $200 to replace the bowl and lid??? SO very disappointed with the level of service from this company. I used to recommend this food processor to friends but not anymore - whats the point if you don't get any follow up service/support afterwards?Great processor
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)This machine is a great processor. Only problem with it is the actual bowl which is plastic and I've found out the hard way. On opening the box the bowl fell out immediately onto the floor and several pieces of the plastic broke off. Has since had more plastic come away too. Big disappointment that at the time Breville advertised dish washer safe top shelf, but when you get it home and read the instructions it says dishwasher not recommended because of rubber seals. A bit of false advertising I feel. Also don't try to do cakes, meringues etc as it won't perform on these. Won't beat eggs.
... Read moreQuality product
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)This processor has all the attachments you will ever need and they are made strong so they don't break! The motor in this unit is the best I've come across and is the only one that will chop up dried dates and figs. It's also easy to operate and clean. Love it.
... Read moreTerrible service from Breville
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)My accessories box for the kitchen wizz pro has been very difficult to open from the day I bought the food processor - I would literally have to force the lid open and would hear a massive bang, to even use the accessories inside. There is another review about the same problem on this page (faulty accessories box).
Now the back of the lid has broken off (so there must be a manufacturing fault causing the lid to become trapped against the back of the box) and Breville want to charge me over $100 to send me a new accessories box despite the fact that it is a manufacturing defect. They used to be a fantastic company but now I am very disappointed with Breville's customer service.
... Read moreBroke after 1 day - no warranty
Kitchen Wizz 15 Pro BFP800CB (Cranberry)My lid smashed the day after I bought it before I got to use it. Dodgey plastic, not covered by warranty apparently. Very poor customer service by Breville. AVOID THIS PRODUCT!!
I had read the plastic was very fragile before I purchased, but I didn't expect it to be as bad as it is. Do NOT buy the BFP800.
Breaks after 2 months and no warranty on plastic
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)Plastic bowl broke within 2 months called Breville and parts are not included in warranty! Worst customer service I have ever come across. I did not drop if or mis use it, it is a terrible product after spending over $400. Do not buy!!!! Either buy a better one with a stainless steel bowl or save you money on another cheaper one.
... Read morebrilliant
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)everything works just great.French frys,perfect. The quad blade makes the best seconds, you can choose your meat cut, and not what they sell pre packaged.we just love onion rings.I have not tried making mayonnaise yet, that will on the cards soon. In my opinion having read many reviews,I thought I would be ok.Well Iassure you all the reviews I read were correct.Love the machine.
... Read moreWorks well BUT!!!!
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I have had the Breville BFP800 for about 6 years and it has been fine however l have noticed that the area around the LCD display is Bubbling and lifting up (like it is rusting). l am very careful to follow the instructions to wipe down and dry thoroughly after each use however the issue is that the processing bowl handle (after being washed and dried) still has water which can't be removed and when you lock the bowl into place and store it away, it leaks over the LCD display button causing this problem which l noticed today because it was left
... Read more on the bench and not put straight away. Rang Breville and obviously out of warranty however this is a DESIGN FAULT, which will potentially be quite expensive to fix and looks ugly. I thought l was buying a quality product which would go the distance (my old Breville Wizz lasted over 20 years and l loved it) NOT HAPPY!!!! If your product has a design fault stand behind your product and replace or fix it.Hi Susan3939 - the design team receive these notifications and appreciate feedback. Thanks, the Breville team
very disappointed - a bit of a dud
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I purchased my processor about 18 months ago and was super impressed. about 10 months in i was chopping onions and the base was over heating and smoke was coming out. I turned the machine off and called the breville hotline and I was told that it was normal wait 30minutes and start it again. 30 minutes later more heat, more smoke and now a weird noise. So the next day i returned it to Harvey Norman where they sent it away to a repairer for inspection.
2 weeks later i got a call from Harvey Norman to tell me that the motor in the machine was f
new... time will tell
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I have researched food processors for a few years now but I don't know if i really need one or not. Often i read recipies that suggest to use a processor and i tend to not make those recipies because i don't have a processor.. they seem to make life easier, but not sure how much use i would get out of one. I'm also vegetarian now, so at minimum i want one for slicing up big salads/ grating veggies etc.
Anyway in my researches, i kept coming back to this model as the most likely to be able to do ANYTHING - it has the variable blade, big motor,
Please avoid this machine!!
Kitchen Wizz 15 Pro BFP800CB (Cranberry)I bought this machine expecting it to be the quality that Breville made it out to be. Within 1 year of very light use we noticed a peice of metal in the spindle drive socket which was half of a spindle retention ring for the base of the bowl. The ring is made of very poor quality steel and fractures very easily. This is a very dangerous flaw which could result in the failure of the bowl when the blades are turning at high speed.
This is not what has made the machine unusable for us however. The attachment spindle used to bind to the mixing bo
Careful with the blades!!
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I bought my machine from Betta Electrical paid full and then waiting for nearly 3 weeks for delivery (betta) blaming Breville for delayed shipment..really??
Very poor service!
I picked up my machine and was very inpressed with the look..yet noticed the double blades looked a bit scary to handle.. handle i did and fumbled with the blades and managed to slice through my palm which resulted a trip to ER and plastic surgery later that day to sew tendon and muscle.. out of action for 6 weeks..
Managed to get over my fear of these blades and started to use the machine when after a few minutes of use it overheated..took a good 40min to cool down.
That didn't impress me much!
Once it cooled down..
... Read moreIt lagged for a few seconds then went full speed.. After reading previous reviews.. Im hoping it really lives up to its looks and price tag!was great until it wasn't....
Kitchen Wizz 15 Pro BFP800CB (Cranberry)I spent a solid 3 months researching which food processor we wanted to invest our money in, the Revile BFP800 kept coming up as the one to get, we bought it in March of this year and used it probably once to twice a week and worked great. We took great care of it, never using it beyond it's intended uses and it worked great until yesterday when I decided to whip some cream (as per the recipe booklet instructions), I poured the cream into the bowl, began the whisking process, paused the machine to scrape down the sides and noticed cream all over
... Read more the base and a slow stream of cream seeping out by the dremel. I poured the contents of the bowl out to find a crack along the shaft that holds the dremel in place. I rang Breville customer service about the issue and was told in no uncertain terms that it is just wear and tear and not covered by any warranty. Are you kidding me?! It's less than 7 months old? When I told the representative how disappointed I was and asked what they could do she told me that they take MasterCard or Visa, is this a joke? VERY disappointed.Not perfect by a long shot!
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I have a Breville BFP 800 and the lid is terrible. I believe it is faulty and should be replaced, it is just an accident waiting to happen. I am going to damage my hand trying to lock it into position. Would be happy if the lid was replaced and I never had a problem with it again.
... Read moreHi Gail - please contact customer service to discuss further. Thanks, the Breville team
Loved it until the motor burnt- terrible customer service
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I purchased this in Jan 16 had this food processor for 7 months and loved it, then one day i was blitzing biscuits when the blade slowed down and within seconds a horrible burn smell came out. I immediately turned it off and unplugged it. Contacted breville where without knowing all the details pretty much told me i was somehow at fault i dont know how this is possible when it wasn't even full and was running not even 30 seconds. So i then contacted the good guys who responded much better i took it in store where it was tested and they told me
... Read moreimmediately there is definitely something wrong with it within seconds it over heated and the blade was slow with nothing in it. It was then sent off for inspection and repair almost 2 weeks went past with barely any info after a few phone calls on my part i was told that they could not find fault and will be returning the unit to me! I was not impressed at all so the good guys trying to help had replaced my motor with a "Display" motor so i accepted this went to pick up my unit found that my plastic bowl that i had to send off with it was covered in scratches everywhere even on the handle again i was not happy with this so the good guys replaced this with the display plastic bowl. I am pretty annoyed that i had purchased a brand new item got extremely poor customer service from breville and have now had no choice but to go home with a display model as opposed to a brand new item that I originally paid for. I will NEVER purchase a breville item again!!! I understand that faults can happen with any item but the way this was handled has made me so upset and will never look twice at any breville item again!!!!Hi Sarah - thanks for your comments. Your review will be forwarded to the customer service manager. The Breville team
Waste of money
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)Do not buy this product until the mixing bowl is redesigned!! I have now had 2x bowls fail with cracks at the chuck after less than 2 months of intermittent use. Breville did replace our bowl the first time round free of charge... this time I want a full refund. Complete waste of my time and money.
... Read moreHi Rich - please contact customer service on 1300 139 798 if you would like to discuss this further. Thanks, the Breville team
Hi Breville. We contacted you when it broke. Twice. You promised to contact us with resolution. You didn't. Obviously pathetic customer service goes along with your crappy product!
Thankfully Myer (wh
Removal of the blades is dangerous
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)The Kitchen Wizz Pro is overall a strong & sturdy machine.But the Quad processing blade & the mini processing blades are difficult to fit & dangerous to remove, I have cut myself a few times. The instruction booklet advises that the blades are very sharp, but there is no easy way of removing them.
... Read moreHi Janne - customer service may be able to provide some advise - you can reach them on 1300 139 798 Mon to Fri 9 to 5. Thanks, the Breville team
Best piece of equipment in my Kitchen
Kitchen Wizz 15 Pro BFP800CB (Cranberry)I was not sure if I would really use a food processor much as I had only ever owned a little mini one that was not so helpful. Oh my goodness this machine is fantastic and I use it every week. It also has a small bowl that is great for pesto and small amounts of dip. The bigger bowl is generous and I use it all the time for salads, grating veg.
... Read moreOnly lasted 2 months with minimal use - AVOID
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)Buyer beware, this product will cost you more than the purchase price even during the first year if you want to keep using it. Have a look at this site; currently 8 out of 11 reviews on page 1 complain that the plastic (the bowl or lid) has cracked during normal use. When you contact Breville about this they respond "Unfortunately anything that comes off for washing is deemed a consumerble and not covered under warranty inluding blades" and they suggest you buy a new one (for $100!).
I accept a blade or an o-ring is a consumable but the mix
... Read moreing bowl itself?!? Poor form. This thing is not fit for purpose. Was a great product for the first couple months while it was in one piece but now I'm expected to shell out more money to replace dodgy materials just so I can continue using it.Not Happy !
Kitchen Wizz 15 Pro BFP800CB (Cranberry)This machine looked very impressive in video reviews etc, however, mine lasted less than a week before the main bowl developed a crack near the spindle. The machine had been operated for a total of probably less than five minutes (used on two occasions). Luckily, we paid for replacement cover so we are now awaiting a replacement machine as we decided to give it one more chance!
Disappointing Breville
Kitchen Wizz 15 Pro BFP800 (Stainless Steel)I "invested" in a Breville BFP800, it definitely has a strong motor & powered through vege but the spindle started to stick & tonight I pulled it too hard & it's beginning to crack (& it's still stuck on) after reading the comments about service no doubt Breville will say slicing 5 beetroot tonight was "over use" & I should've bought an "industrial" model?? The plastic - is weak my wifey dropped the lid & it shattered but it was repairable however the spindle sticking each time (& we were careful of no food there) just got worse. Very disappointing ;-(
Hi Cam - the design team receives these notifications and appreciates feedback. If you would like to discuss this issue with customer service please contact 1300 139 798. Thanks, the Breville team
Here's my update after getting it off - this is DEFINITELY a fault of Breville, they have made the tolerance between the spindle and shaft far too tight, so it LOCKS on. There's no reason it needs to
... Read morebe so tight. Advice to anyone above - get some fine sandpaper and just take 0.5mm off and it won't stick anymore! Its very disappointing, the motor is great but this is a big fault, many people complaining and Breville saying its because the motor heats up. When the tool is stuck on the shaft, then the plastic will crack at the base if you try and pull it off, so you end up needing a new one.Extra Information
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Hi Chanel - if you still have receipt please return to place of purchase. Thanks, the Breville team