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- Verified customer
Friendly and reliable service!!
David moved me from Sydney to the Gold Coast, it was a fair size move (2 bedroom apartment). I had to move at the last minute due to an ill family member. David went above and beyond to assist me and was professional and friendly. David kept me up to date with how he was travelling and even moved extra items which weren't quoted for. I would highly recommend Brisbane Sydney Removals and feel some of the reviews below are not strictly indicative of his service.
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- Verified customer
Do NOT use this company
I moved a 2 bedroom unit from Brisbane to Sydney. They took my deposit, sent a sub-contractor to collect my stuff (who was fine and very helpful) and then just left my stuff in his warehouse. Two weeks later after repeatedly trying to contact Brisbane Sydney Removals but with no success, I had to organize for another company to bring my stuff down to Sydney and also pay the sub-contractor separately.
This company is unethical and did not provide a removalist service, they just took my deposit.
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- Verified customer
Moved us twice no real problems
Dave moved us from Goulburn, NSW to Logan, QLD a couple of years ago. quite a big move! a three bed house including a large motorcycle. He did charge us a bit extra because i stuffed up with the cubic meterage calculation. But he and his crew delivered our stuff in good time, and without a fuss, even though one of his drivers let him down mid move, he jumped in the drivers seat himself to complete the move, and unloaded the truck for us at the detonation.
He also moved us from Mount Morgan, QLD back to Goulburn, NSW a few months ago. Again n...Read more
o real hassles. He turned up himself driving the truck, him and his offsider were efficient and organised stacking the truck, they took extra care of my partners breakables and the Motorcycle. Back to Goulburn they unloaded and helped put the stuff in and around the house, minimal breakages, mainly what we had packed and not sufficiently padded, our fault not his. If we move again, we will probably use Dave and Sydney-Brisbane Removals.Similar opinion? Write a review on ieatwords.com.au!
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FrustratedSydney
- Verified customer
Do NOT use this company
I hired Brisbane Sydney Removals to move my goods from Brisbane to Sydney in June this year. I organised this as a last minute job and as a result rushed through the process of agreeing to their quote and putting down a deposit for this service before getting any paperwork from the company. Most of my interactions were with the gentleman who is listed as the contact person on this company's website - let's call him the company contact from here.
Alarm bells should have started ringing as soon as I was asked to deposit $117 to a personal accoun...Read more
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DisgruntledSydney
- 16 reviews
- Verified customer
Don't Deal With This Company!!
I have recently hired Brisbane Sydney Removals to move my goods from Sydney to Cairns. Having had problems with a previous removalist, I carefully chose this company through ServiceSeeking website that offered $1000 refund if anything went wrong. Since this company was also recommended to me by the storage company holding my goods, I was confident of a smooth move.
I listed my goods on this company’s items sheet and received a quote that I accepted. When we were loading their truck, the principal was complaining that I had more items that I...Read more
listed. There were 3 small trunks and a small cabinet that I didn’t remember because I hadn’t seen the goods for 6 months. Amounting to no more that 3 cubic meters. Even though the cubic meters I stated for the quote were correct, we agreed that I’d pay for the extra 3 cubic meters. I expected this to be a couple of hundred dollars. The principal delivered my goods to my new home in Cairns on time. He insisted on my paying him upfront, before offloading my goods from his truck. Since this was a considerable amount, I paid him through my Visa card via his friend’s credit card facility. I also agreed to pay the Visa card fees. The principal refused to tell me the final amount. Imagine my surprise when I received my Visa statement and found being charged an extra $1150 for the move! Inspite of numerous emails, sms and phone calls, the principal refused to provide me with an itemised invoice and to communicate further with me. I see from other reviews here that overcharging is something he does frequently. As is not answering his phone and pretending to be sick. I got these stories too! When he was contacted by Service Seeking about my complaint and informed that he violated their terms and conditions, he advised he no longer wanted to work with them! He also insisted that he charged me correctly after he was contacted by the Department of Fair Trading about my complaint. Visa took it more seriously and recently reversed the $1150 from his friend’s credit card. Having had this unpleasant experience with this company, not a member of AFRA, during a time of long unemployment that the principal was informed about, I do NOT recommend this company to anyone. Apart from these problems that took up 3 months of my valuable time, some of my artwork arrived broken. A Nick Scali table chipped on the sides, after specific requests to have it wrapped and be careful with. An important screw for the leg attachments was lost, it took me weeks to replace it with something suitable. All in all, a very unpleasant and negative experience.1 comment
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KimBrisbane
- 2 reviews
- Verified customer
Quick removals
Just used [name removed] last minute for removals Sydney to Brissy. Very pleased that he did a last minute job for me, he kept in contact the entire time and extremely reasonable pricing.
First removals that hasn't mucked me around with pick u or drop off. Will be using him again in a couple of weeks
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LastyBrisbane
- 2 reviews
Took the money & never showed !
Dave is a con man - nothing more to it ! Brisbane Sydney Removals - Is a con ! I paid him a $500 cash deposit to move my elderly mother from NSW to Brisbane, he came to my house to pick up the money but never showed up to do the job. Gave me some story about driver issue then a truck issue, but he still never did the job & I never saw him again, or my money. Had to pay Kent to do it at short notice as we had to be out & on our way, which cost me a fortune.
So be warned – do not trust this man even with an empty box !
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Do not use!
We hired them to move from Brisbane to Sydney. He turned up late without notifying us, with a 17 year old boy to help. We ended up having to move our furniture into the truck ourselves. We checked he was going to be at the destination at the confirmed time twice and the 3rd time (10 minutes before he was due to arrive) he said he wouldn't make it on the day could it be done the next day. He then proceeded to ignore our calls to find out where he was and eventually turned off his phone and didn't contact us for over 24 hours. We had no idea where our things were. On top of this he added $500 onto the price that he quoted. Very unprofessional and made a stressful time so much worse. Stay away from them.
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SydneyMumSydney
WORST EXPERIENCE
I liaised with this company to co-ordinate a delivery from Brisbane to Sydney. After paying the deposit and agreeing a date, the owner then stopped returning my calls or emails. I waited for a week and then had to contract another company. The owner eventually emailed me (a week later) to say he'd been sick. Brisbane Sydney Removalists have refused to return my deposit even though they did not do the job.
Nothing
Unprofessional and Dishonest
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BrisbaneQueenslandQueensland
Brisbane Sydney Removals - Excellent Job!
I was pulling my hair out when trying to get someone to pick up items I purchased on Ebay. Other companies I called either did not want to know about it or charged so much it just voided the money I saved buying the items in the first place.
Since my first experience with them I have used them many times to pick up items in both Sydney and my local area of Brisbane. Everytime has been the same experience so I think it is worth mentioning because this shows me that they really are genuine and worthy of giving my recommendations to others. ...Read more
If I ever move in the future I know that finding a reliable removalist is already one thing I can cross off my list, which is one less thing to stress about. A couple of the items I had moved have been really heavy too and I would have thought they would need 6 men to move them. But no, they seemed to do it effortlessly with just two men. I was simply amazed. They saved me so much money on moving those items. I only wish I had found a removalist review sooner that pointed to this company as it would have saved me so much time. Hopefully they can help you out just as good as they helped me. Great Attitude, Fast Workers, Great Price.Similar opinion? Write a review on ieatwords.com.au!
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Disgruntled
Please note the threatening comments I'm receiving from the principal of this company, as a result of my refund. Prospective customers, note what you too can expect from this man! Please contact me as... Read more
ap if you'd like to join me in a police complaint: You think you are smart stealing $1080 for me but you admitted your bill should have been bigger, I am now going to make a police complain and have you charged with fraud.