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As of mid-2016, Budget Removals & Storage has been under new management.
Budget Removals & Storage (page 2 of 2)
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Very Polite and Great Workers!
Nice blokes great workers I recommend Budget Removals and storage to anyone.
They were fast and fair hard workers.
EXCELLENT SERVICE :)
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Relocation Made Easy!
Thank you to the guys at Budget Removals (names removed)
Our office relocation went without a hitch.
You guys were very professional.
Would have no hesitation in recommending your company and would certainly use you guys again.
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Good Moving!!
The Boys did an awesome job! Amazed that they could lift Alfresco Table. Would definitely hire the Guys again next time we move.
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Good Service Good Price
Good service, good price, reliable and professional great experience.
We used Budget Removals for the relocation of a antique piano from Scarborough to Beckenham and thanks to the professionalism and friendliness of the guys who were tasked to assist us, the experience was hassle/stress free. The guys were completely on top of all the issues involved in moving such old and valuable item. I have no hesitations in recommending Budget Removals and would happily use them again in the future.
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Over and Above - Awesome Move Thanks Budget!
I had my move booked in for 1 day... however it appears I have a lot of stuff as I haven't moved in 8 years!
The Guys at Budget were very patient and understanding and made a way for me to use their services the following day ensuring my move was completed. Eammon and Jack were very polite and hardworking, a credit to Budget. I will definitely recommend to family and friends and use them again.
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Great Moving Experience
I had Budget Removals move my gear into their storage facility for a short time and am very happy with their service. I commend the staff as they have been very accommodating to my needs and assisted me wherever possible (good old fashioned service). I have used them prior and will use them again.
- 3 reviews
- 10 likes
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Poor Service - Charge Your Credit Card More Than What You Authorize - Avoid
I used this company in April 2015 and I authorized the agreed amount written on the form but they charged me $300 more than what was agreed and when I contacted them couple of times via phone calls and emails, I couldn’t get a refund of the extra amount.
When they moved my stuff into the new house they damaged the exterior wall with the sofa and when I contacted their supervisor he said I have to come and inspect the damage to make sure it was not there from previous tenants, he came and confirmed that this is a new damage. He apologized and said he will arrange for a trade to come and fix it. But as of today 5/10/15 no one came and I ended up to do it myself and pay $385 for it to get fixed.
I strongly recommend to avoid this company.
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awesome move, above and beyond
I had a 4 bedroom house move done yesterday from Perth to Busselton by Matt and Michael from budget removals.the guys worked hard all day,every aspect of the job was done with care and professionalism .
Big thank you to Craig and staff for an awesome move.
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Thanks budget removals
Had a move done at short notice by Eddy and Richard from budget removals
they were very polite, helpful,and hard working. Job was done efficiently and without damage.
would highly recommend budget removals to friends and family.
Steve and Deb
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Credit To Budget Removals and Storage!!
Matt & Daniel were excellent workers, patient and extremely hardworking. Much appreciated. Their friendly happy personalities, A credit to Budget Removals and Storage :))
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Great customer service
Very professional manner in handling inquiries; phone and in person. My belongings were all handled with care, which is much better than most other removalist companies. I would definitely recommend this company to friends and family.
- 8 reviews
- 3 likes
AVOID
Totally agree with the comments of the reviewer on 11 Jan – just wish I read them before I contacted Budget Removals! Like that reviewer I had no inspection before they provided a quote – it was a simple job with only 4 big items (fridge, cabinet, 1 bed and 2 seater lounge) and some smaller ones going about 5 kms away. They said 2 hours but I wound up being charged for 4 hours for 2 guys.
I only used Budget Removals (Osborne Park) because most companies have a 3 hour minimum (their minimum was 2). Stupidly I believed them when they said it w...
Hello Wendy, Budget has never charged $133.00 per hour so I 'm not sure where your information is coming from. I understand your frustration in that the job did not take the time estimated. However th...
Read moree job did have to go up to the sixth floor which always takes extra time in waiting for the lift or going up stairs. You did mention that nothing was damaged and the guys were obviously careful, maybe a bit too careful and compromising time. However with the lounge the guys were not confident that they could get it up stairs with just two guys without damage so they elected to be on cautious side. We had another team go out and bring your lounge upstairs at no cost to you. We did try and rectify the problems and work with you. We wish you all the best.Hi, you debited my credit card $528 and your receipt says "$132" - with a quantity of "4" (under the "number of hours" in the details header) written next to it. More than happy to email it back to you if you can't find it. Thanks Wendy
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Do NOT use this company for your removals
This company does not inspect your home before providing a quote. They underquote to get the work and then take twice as long to complete the job. In our case the estimate was two men for 6 to 8 hours. The job was finally completed by 3 men in 13 hours. The work was painfully slow. My family and I have moved many times in many parts of the world and I have never experienced a move as drawn out and as unprofessional as this. The extra mover costs over $50/hour and we are expected to pay while they have tea and lunch breaks and even for the trave...
Read morel time of the additional mover to arrive at the job. Of that $50/hour for each mover the company is taking around $30/hour so there is no motivation on any part to get the job finished in a reasonable time. The only loser is you - the person who is paying. The movers told me that the underquoting was common practice and that every job ended up costing more. In the end, my whole family was helping to unload the truck just to get the job finished. In addition to that, furniture was damaged and scratched, citronella torches were loaded on top of a lounge suite so that the oil spilt onto the couch - nothing was covered or protected. My recommendation is to avoid this company like the plague.Sir, You may recall that you requested for a third person to help and that we were unable to park on the driveway, thus having the guys walk a greater distance. Also You were not charged for the 13 ho...
Read moreurs only 8 hours as estimated even though our guys worked the 13 hours. I'm sorry you feel this way and find the need to give such a bad review. We did communicate with you and tried to rectify the problems. Sometimes things just don't work out the way we hoped for but we work around it.Let's clarify what you stated in relation to my post.
Firstly: I didn't request the extra person. The two movers you sent requested him.
Secondly: You did charge me for 13 hours for 3 people. I agr...
Hi Hugoban,
I have read through your posts intently and offer my sincere apologies in regards to your experiences.I would like to inform you that Budget Removals and Storage is Under New Ownership ...
Read moreand Management as of February this year. It does grieve us to know that you have been dealt with in such a manner in the past.Poor service, care of belongings
Please please consider using another removalist that does not use sub-contractors, don't throw or drop belongings, one that assesses what they are moving before moving it so that it doesn't get damaged/bent/fall apart/scraped/fall etc, are professional, not late, are professional and have some kind of customer service. We organised Budget Removals of Osborne Park Perth for 13/12/12 to move from Perth to Busselton. They were an hour late to begin with, knew early on that the truck would not be big enough, I had to tell them to call their office ...
Read moreseveral times to find a resolution, I had to call their office several times and follow up myself during the day. I was told they wouldn't move the left over belongings until another southwest delivery 9/1/13. I found out the removalists were subcontractors. I saw them throw, drop, break things. I saw things fall that they stacked, scrape, scratch, a bed and book shelf bend/warp/break. Did not assess certain objects appropriately. I heard several noises that sounded like things falling/dropping. No consideration or care for our belongings. I had to take half a day off work, hire a trailer and move our leftover things to someone's house. I sent several emails with no response, called several times before I could speak to a manager. I had to make the calls following up. I sent video and photo evidence of the damage. Finally got through again just before 9/1/13 and they said other delivery was cancelled so would not take mine and would call me when they could. Today is 7/2/13 and guess what nothing. No contact until I had enough, no apologies, no help, no delivery, no idea about business or customer service. Definitely budget. Definitely no care. Definitely no quality. Definitely no customer service. Definitely not worth using! Big 0. I am such an easy going guy. But so mad about this! Everyone i spoke to said they would not have any where near the patience I had. Never again. Don't risk it! Nothing, absolutely terrible experience. Late,damaged my belongings,no insurance compensing damage, no customer service, no resolution of problemsieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
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