Caffitaly Induction Milk Frother SM9495 Questions & Answers

Discontinued now.
They still sell parts.
Just ordered a Lavazza milk up as caffitaly now only have a milk frother that is powered by their coffee machine- clicks into it.

Well here we go again!!! 11 months later,....... and again the same problem!! My machine is not frothing again after having yet again purchased another one. I’m sure they do this on purpose. It fails just short of the warranty date so you can’t make a claim. Why doesn’t the company acknowledge my complaint.

Never mind. It never did it again after the first use. Great machine!

No, mine doesn't.

no

Hi No light on this model

There are 2 whisks. However only 1 is for froth the other just to heat . My husband is very fussy when it comes to the froth. Its thick and smooth. You really need to make sure the jug is completely dry. We have tried other brands but would recommend this

Yes thick and smooth it is.two whisks it has.its the best one i think.

To be honest i am not sure but will try tonight and post answer tomorrow. Hope that is ok

If you hold the button down for a few seconds it will froth without heating the milk. I'm not sure how frothy cold milk would get, but you could froth it multiple times for best results.

Occasionally our frothing disk has become jammed. Does yours turn by hand? If it does you’ll need to return the unit as the issue must be internal.
It’s worth returning and getting a good unit. I’ve had mine for two years now and still as good as the day I got it.

The "induction" noise you are hearing is most likely the cooling fan in the machine which stops the internals from overheating.

Since you bought the frother less than a year ago you should still be under warranty.

From the Caffitaly website FAQ (https://www.caffitalysystem.com.au/frequently-asked-questions):
All Caffitaly System Machines have a 12 month warranty period from the date of purchase. To view the Warranty Conditions, click here and make sure you keep your Proof of Purchase somewhere safe with your Manual as you will still require it if there is a claim.

Hopefully that gives you something to work with. Good luck!

The "motor running" sound you're hearing is the cooling fan which runs automatically when you press the button. If the frothing disc is not spinning and it follows up with a triple beep (which I believe is an error code) I would assume the machine is busted. Have you tried holding the start button on to see if it can do a cold spin?

Have you changed the type of milk you use. See comments above.
Have you got the "gear" shaped disc in the bottom of the jug? The "round" shaped disc does not froth, it just helps the milk to heat.
While running, carefully lift the lid a little bit and see if the milk is spinning. If not, the motor may be faulty.
Tell us more and we might be able to help some more.

I have the same problem - milk heating but not frothing. Still using the same milk - Norco full cream milk out of the fridge. Worked perfectly until a month or so after the warranty ran out. Surprised?

Yeah, i tried Soy too, full cream milk works the best. i use my soy for breakfast muesli or weetbix .

Hi Kim,
Having worked at a bakery, I can tell you that it is the milk not the frother.
Full cream and low fat milks froth quite easily.
Soy etc are harder to froth.
A good tip is to keep the milk nice and cold right before frothing.
Enjoy your coffees

These are not milk. Soy beans and rice are not mammals. They don't lactate and they don't feed their babies through their teat. :0)
From what I understand, soy juice and ricey water do not have the proteins needed to produce a good froth.
I find full cream cows milk works best. The fresher the better. Although, I can't say I've actually tried any other type of milk. Goat or sheep milk may actually produce a decent froth. They do make a good cheese, I know that.