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3kipjes
- 2 reviews
Psychopathic sales person
I feel compelled to write a review despite quite some time has passed, as I see how others have had the same unpleasant sales technique experience. So it’s obviously still happening which means the company is either not managing this or approves of it.
I actually bought two products at the time, the peel being one of them, at the Hobart mall. I must say I felt mentally battered after the experience. Even after buying two products the sales person wouldn’t let me go, nearly physically obstructing me from leaving. He talked fast and just wouldn’...Read more
t stop. I noticed similar comments from others as I looked up the company’s website with the intention of buying another peel. Today I found my jar at the back of the cupboard and it still had a bit left over. So I used it and despite several years gone by, it still worked wonderfully. But finding the jar immediate reminded me how awful I felt at the time and quite some time after! I actually had to become angry to get away from this man, not that this put him off... The product itself is great. Product 5 star, experience -5.Similar opinion? Write a review on ieatwords.com.au!
Pushy sales tactics - waste of time
I was completely turned off buying any of the products due to the pushy and invasive nature of the salesman in Melbourne Central store.
He must have wasted 20minutes of my time despite me repeatedly saying I would have to think about it before purchasing. Also disappointed that he tried for all this time to sell me the Manuka Honey Face Peel for $165 and at the very last second dropped the price to $99 which I later found out was the price on their official website! So glad I didn’t fall for his awful sales tactics having seen the far reduced ...Read more
Purchased in March 2021.
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The reviewer stated that an incentive was offered for this review
KimMelbourne
- 6 reviews
Disgusting company
I encountered different sale persons at different occasions and places. Their method of approaching was invasive and impersonal, the same.
It is not a coincidence that many reviewers here shared the same experience. Suffice to say that this is definitely their trained method directly from the Origani.
Don't bother sending info about their misbehaving sale persons to them, they all have known too well about what has been happening. A long list of bad reviews have been here for many years, still they took no action.
If they had done something, there wouldn't be new reviewers coming here every now and then.
Clearly, this is a disgusting company period
1 comment
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RichardNorth Queensland, QLD
Good stuff
Today Steve showed me what this product can do, even for a geriatric nomad almost 68 y/o. I was very impressed by it. I use a moisturiser as I’m always in the outdoors on my solo travels around Australia. Steve reinforced that it should only be used once weekly. However, as I travel around between pension days I do need to enforce a strict budget and plan ahead for things like this so I wasn’t in a position to purchase right now.
1 comment
LS G.Origani
Hi Richard,
Appreciate your feedback and comments in regards to our Origani Manuka Honey Peel. It is certainly one of our most loved products. I am glad to hear that you received great service and we ... Read more
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Very pushy...
I don't normally write reviews, but this experience just kind of blew me away to be honest. This is not an inherently bad product, but the way it was being sold to me was awful. Very pushy woman who would not take no for an answer even after saying I was in a hurry 'if the product feels good on your skin why are you not buying it??', and happily went on about how large my pores were. If anyone from this company happens to be reading this, please discourage this behaviour from your salespeople. First impressions matter a lot, and unfortunately this experience became my first impression of your company. It has soured my view of the brand and I can see that I'm not the only one who has encountered similar.
1 comment
LS G.Origani
Hi Rose,
Thank you for taking the time to leave your comments and providing us with this review. We would firstly like to apologise for the negative and unprofessional manner in which you were served... Read more
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Amazign product for oily skin
I tried the manuka honey peel at garden City shopping centre in Brisbane, it felt amazing on my skin, the moisturiser absorb much better after the peel ! thanks to tom m now i my skin is feel much smoother and I am so happy to try this product !
Purchased in February 2021 for $165.00.
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JessicaSouth East Queensland, QLD
Starting To Look After My Face
I met Tom at Garden City. I tried Manuka Honey on my face and the results were so good just after one time. My pores are so clean now. so happy to take this product home with me today.
Purchased in February 2021.
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MelanieSouth East Queensland, QLD
very good experience
melanie. Mario is a very good seller. He show me different products for clean my skin. He take the time to explain. and now i will just throw worlds here cause i need 30 words :) i took the Manuka Peel in the Myer
1 comment
LS G.Origani
Hi Melanie,
Thank you for your feedback. So glad to hear you received great customer service from Mario. We hope you enjoy your new purchase of the Origani Manuka Honey Peel, it is a customer favourite and achieves fantastic results.... Read more
Please let us know if you have any questions regarding our Origani products or your skin care regime. Appreciate your review and comments. Have a great day! Origani Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
BrettSouth East Queensland, QLD
Great Product
Sales person Mario was great, he explained the product and the benefits of regular use. After the trial use, my skin felt good, hopefully after a couple of weeks the benefits are visible. Purchased at Pacific Fair Shopping Center Gold Coast.
Brett
Purchased in January 2021.
1 comment
LS G.Origani
Hi Brett,
Thank you for your great feedback, we really appreciate your time leaving this review. So glad to hear you received such great customer service from Mario and that you are happy with your n... Read more
ew purchase of the Origani Manuka Honey Peel. It is one of our most loved products, for good reason - it achieves amazing results!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Origani Erda Manuka Honey Peel compares to other Cleansers and Exfoliators
Know better, choose better.
NicoleGreater Melbourne (Inner), VIC
Unsatisfactory behavior
The approach technique used by your consultant at Westfield Geelong was what I found to be very suggestive to myself. One comment was Would I rather the product or himself. I also find it very concerning the difference in pricing that people get offered for the product at different stores reading other reviews . I was told for $200 I could get the Manuka gel. Online at origani it's $165. On eBay it's $140. I was also offered the same product from the consultant for $100 dollars as the box it was in had a little mark on it .
Purchased at Westfield.
1 comment
LS G.Origani
Hi Nicole,
Thank you for taking the time to contact us. I am very sorry to hear that you had this negative experience at the Westfield Geelong Origani store.... Read more
We have an expectation that all customers are treated with the greatest respect by any representative of our brand. While we distribute our brand of products to stockists around the world, they are separate businesses and as such we do not control their discount offers, however you mentioned you were given an incorrect price for the Manuka Gel, which needs to be followed up with this store. The online price is $165 or lower if it has been discounted. Regarding ebay, this is not a selling platform for Origani, however someone who personally brought the product does have the right to sell it for a lower price. Would you mind sending through your contact details regarding this review - by emailing [email protected]. That way, I can follow up with the store, we do not want incorrect prices being advised. I do apologise again for any confusion and appreciate your feedback. Have a great day and we look forward to hearing from you again so that we may address this situation. Warm Regards, Origani Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Bad experience
Hi, I want to support [name removed] comments and endorse everything she has written in her review. I was unlucky enough to come across the same saleswoman at Bergamo airport, with the same sales pitch and bizarre approach. I felt totally belittled, patronised and taken for a ride. Shame really as I could have quite liked the product. For sure I will never fall for this trick again!
Purchased in November 2021 at Bergamo airport for $160.00.
1 comment
LS G.Origani
Hi Annette,
We would like to thank you for taking the time getting in touch with us and giving us your feedback on your experience. We are really sorry to hear that you were treated in such an unpleasant manner. ... Read more
We are really to sorry to hear that you have had a negative experience with this particular Beauty Specialist at the Bergamo Airport store. This is not the experience that we want our customers to be having with our brand. The beauty specialist who served you will need to undergo mandatory retraining and will be monitored closely. It would be great if you could please email us at [email protected] with your contact details so that this vendor can get in touch and improve your experience with us. Thank you again for bringing this to our attention. Kind Regards, Origani Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Sheree_EwinGreater Melbourne (Inner), VIC
- 4 reviews
Best exfoliator/natural skin peel on the market!
Removes all dead skin quickly and effectively in seconds,leaving healthy youthful skin that is soft & hydrated.
As a Beauty Therapist..this is the best & most effective natural exfoliator on the market!
I have sensitive skin...no reaction at all.
Worth every cent!
Purchased in January 2021 at Origani for $160.00.
1 comment
LS G.Origani
Hi Sheree,
Thank you for taking the time to leave us your fantastic feedback in regards to our very popular Erda Manuka Honey Peel. ... Read more
We are so glad to hear that you are loving this product and getting the results you want with your sensitive skin type. It really is an amazing product! Have a great day! Kind Regards, Origani Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Cherie BoucherGreat Southern, WA
love this product was really surprise
won this in a competition, was really surprise how well it worked, great results, not a big honey user, but great results was very surprise, i have very sensitive skin
1 comment
LS G.Origani
hi Cherie,
Congratulations on winning the competition. Thank you for taking the time to leave us your fantastic feedback in regards to our very popular Erda Manuka Honey Peel.... Read more
We are so glad to hear that you are loving this product and getting the results you want with your sensitive skin type. Please see our website to check out our skin care ranges. In the meantime, keep enjoying this amazing product! Have a great day! Kind Regards, Origani Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Dangerous mental salespeople.
I was approached by this woman at the airport who made me buy the honey when I simply said "ok" to another question. She prepared the package and gave it to me. At that point I was like.. Alright. I was stupid and bought it. After this, she's like "you're so lucky because today we have our acne expert here with us! ", this italian-canadian very mean lady who tried at all costs to sell me anything else she could, even trying to play with my psychology. She lied about her position, said that she works at the Canadian embassy and that she was the...Read more
re because she wants everyone to have perfect skin. Then she goes like "my husband is a psychiatric, I can read you. You suffered a lot from the past. Your mom loves you but envies you at the same time, she's jealous of your youth" At that point I was total what the hell and left. These people are dangerous, this brand should shut down. Please share the message.Purchased in December 2021 at Milan bergamo airport for $100.00.
1 comment
LS G.Origani
Hi Flavia,
Thank you for taking the time to share your negative experience at the Bergamo Airport. We are really sorry this happened to you, it is not at all in line with our standards. This will be... Read more
addressed with management at the store, as this representative with need to undergo retraining and will be closely monitored.Similar opinion? Write a review on ieatwords.com.au!
FionaSouth East Queensland, QLD
It makes me itchy and tingly
I was lured in too. They took the make up off one side of my face and told me how much dirt was coming out of my pores. Since I been using it I have not noticed the same result instead I have had a very bad reaction. My face goes all tingly and really itchy. I’ve also been breaking out in little spots around my mouth. Very confused and annoyed when you look at how much they have charged me.
Purchased in December 2021 at Garden City Pools for $300.00.
1 comment
LS G.Origani
Hi Fiona,
Thank you for taking the time to provide your feedback. We are sorry that you had a negative experience at our Garden City Pools store and that you are so far unhappy with the product you purchased. ... Read more
Could you kindly email us at [email protected] providing us with further information including your contact details so that we can get in touch to improve your experience. We look forward to hearing from you again soon. Kind Regards, Origani Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Origani Erda Manuka Honey Peel compares to other Cleansers and Exfoliators
Know better, choose better.
cookisabella365Sydney, NSW
Excellent product.
The Manuka honey gel is so amazing, I couldn't believe the results after even just one try. I was shown the product from Tom who was so lovely and down to earth, very honest and friendly.
Purchased in December 2021 at Origani for $115.00.
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The reviewer stated that an incentive was offered for this review
workingmum
- 6 reviews
"No chemical used, completely all natural" Erm...
Pls teach your sales people not to say that. Its REALLY unintelligent and complete untrue. Its a "peel". I believe the correct cosmetic term is "chemical peel". Even everyday shampoo, toothpaste etc have chemicals in them. Chemical isn't all bad, depends on how you use it. My inner arm actually feels a bit irritated( tingles) after demo but I was too shy to say anything. Also, all the products are a bit pricey and sales people is somewhat pushy.
1 comment
LS G.Origani
Dear customer,
We would like to thank you for taking the time getting in touch with us and give us feedback on your experience.... Read more
We apologise for the negative and unprofessional manner in which you were served by one of our Beauty Specialists. The type of sales tactic and behaviour that you are describing is not in line with our company's Code of Conduct Policy and will not be tolerated. The beauty specialist who served you will need to undergo mandatory retraining and will be monitored closely. To help us achieve this, it would be very helpful if you can provide the Date and Shopping Centre you were in and any kind of description of the sales representative. Thank you again for the time taken to get in contact with us. We look forward to hearing from you soon.Similar opinion? Write a review on ieatwords.com.au!
JosiePerth, WA
Confronting sales pitch.
I was confronted by a overly personal salesman today who thrust me a sample of hand cream. I objected to his negative comments about my skin. It put me off the product immediately.
1 comment
LS G.Origani
Hi Josie,
Thank you for your comment and for getting in touch. Sorry to hear that you had this negative experience, this is not the experience we want our customers to be having with our brand. ... Read more
If you are able to provide the the date and store location, we can follow this up with the specific vendor and the Beauty Specialist who served you. If you could kindly email [email protected] with further details. We hope that you can enjoy the true Origani experience on another occasion. Thanks again for your feedback. Kind Regards, Origani Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
MasihGreater Melbourne (Inner), VIC
- Verified purchase
Pushy salesperson
At the store, I was shocked to see so many selling tricks being played on you. The have so many tricks to make you buy their products including misrepresenting their position at store, offering discounts, misleading, suggestive comments.
Purchased in December 2021 for $202.00.
1 comment
LS G.Origani
Hello Masih,
We appreciate your feedback given here today. ... Read more
Could we please ask for some more information from so that we can look into this matter for you. It would be very helpful to us to know which store you visited. We would appreciate if you could email us at [email protected] and mention this review so that we can investigate this further for you. Thank you once again Masih for reaching out to us. Kindest Regards, Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
It's fine
The product itself is ok, standard peel cleanser. Haven't used it long enough to notice long term results yet.
I was made to feel uncomfortable by the sales guy at the Auckland store though. Every couple of seconds I had something complimented. Combined with the physical closeness of demonstrating the product including touching legs, I felt like I was at a bar. He then gave me his number and offered a free facial treatment which he would personally do. I would have liked a free facial but obviously wasn't going to take him up on that and now I walk on the opposite side of the street to avoid the store.
I get that sales teams are meant to make the customer feel good but tone it down please?
Purchased in September 2021.
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Questions & Answers
Tinsasked
Ibought manuka honey peel...as per the sales lady this has no expiry date...but when i saw at the back of the box...its april 2022....can i still use this ita alrwady march 2020?
4 answers
I saw this same question recently. I believe it has a 3 year expiry date and isn’t recommended to use after that. Is the date you mentioned the date of manufacture, or expiry?
LS G.Origani
Hi Tins,
Thank you for your question regarding our Origani Manuka Honey Peel which has been received by the Origani head office in Melbourne. Could you please email us at [email protected] with some further details, such as when you purchased the product and from which store?
Since the PH of this product is quite low, it has a good shelf life even past the expiry date, however it does however need to be stored properly in a cool, dry place at room temperature for best results, and to be kept out of direct sunlight. We look forward to hearing from you again soon so that we can obtain further information and assist you with your purchase.
Kind Regards,
Origani Customer Care
Hi i lost my receipt already. Thank yiu for your reply...it helps
Olands T.asked
How much the price of 1pc cleopatra mask & 1pc face serum & lifetime membership for example... Thank you for your help.
1 answer
LS G.Origani
Hi Olands,
Thank you for your enquiry. Unfortunately the products you are referring to are not Origani products.
These are Black Pearl products, so you would need to contact the manufacturer directly to request prices of these items.
Please let me know if I can be of any further assistance.
Kind Regards,
Origani Customer Service
Meeja D.asked
My origani night cream expired last april 2022? Can i still use it?? Until when??
1 answer
LS G.Origani
Hi Meeja,
Thank you for your message regarding your Origani night cream. I have spoken with our product development team in relation to your enquiry. If the expiry is April 2022, this would mean that the cream was produced in 2016. For this reason, would would advise not to use it. Please let me know if you have any further questions in relation to this.
Kind Regards,
Origani Customer Care
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LS G.Origani
Hi Kim,
This is not the experience that we want our customers to be having with our brand. We have an expectation that all customers are treated with the greatest respect by any representative of our brand and would like to express our sincere apologies this was not provided to you. We are always trying to improve the customer experience and appreciate any information you can provide on the locations and/or the persons you are referring to. We follow up all complaints, as long as we have specific details. Please feel free to email us at [email protected] or reply to this post. Without your help, we cannot make changes or follow up with the correct store. If not, we would still like to thank you for sharing this, and will take on your feedback. Best wishes, Origani Customer CareThank you for taking the time to leave you feedback, which has been received by the Origani Head Office in Melbourne. We are really sorry to hear that you have had a negative experience with some of our Sales Representatives.
... Read more