They refused to let me talk to a tecnician about the issues i was having. ?
Did not Answer email.
Will not return phone calls or will tell you that a person will call you back but never do.
I could never get past the receptioist who just stonewall you.
I can only suggest you try a different company if you have the choice, these are people you dont want to deal with.

Camtec are currently in the process of ordering in the parts required to fix our air-conditioner from one of their suppliers - a fan motor, fan blower, PCB controller and a fuse.

I can't believe in this day and age they quote the ETA for the parts to arrive as 7-10 'Business Days'. Even if the parts were coming from overseas this sort of time-frame is not acceptable. I even offered to pay the extra money to get the parts sent via express overnight freight however I was advised this isn't possible and is due to their supplier....time to find a new supplier who can send parts a little faster.

contacted Camtec about shifting an airconditioning outside unit. Tried to get sense on Friday, and Monday. After being put on hold and disconnected 3 times. I gave up. It is a waste of time to call them, or email them.

Last week our Samsung TV developed a white line across the centre. After a call to Samsung, and an email and photo to show the fault, we were contacted by Camtec to arrange for their technicians to visit. This happened quickly and today after a courtesy call to advise the visit time, Mario and Laughlin arrived.
Professional, friendly and efficient. They replaced the screen with no difficulty, re mounted the TV to the wall, tidied the mess, all within 30 minutes.
They were both lovely men and the service was excellent.
Thankyou.

Our Samsung Smart TV decided to stop working last week. After a phone call to Samsung support, they contacted Camtec SA, the Samsung repair people here in Adelaide, who promptly contacted us by phone. As requested, we emailed them the details of the TV and what had happened. They phoned us again to say parts were ordered and they would organise with us a suitable time for the repairs once parts were in. This only took a couple of days and a time was booked for the repairs.
Their technician, Mario arrived in the scheduled time slot and the TV was going again in no time. All this within a week of the problem.
Thanks Samsung, Camtec SA and Mario the technician, for the excellent service.
Thoroughly recommend.
Dave

Came to install my Samsung tv to replace faulty tv on a wall mount walked in and dropped the tv then wanted to use my lounge blanket on the floor to put tv on then wanted to use my new leather lounge to put brackets on very unprofessional 2 technicians and did not come with any bolts so could not wall mount the tv they wanted to put tv on my entertainment unit but I refused

We have a Samsung washing machine that hasn't been draining. Steve (Adelaide tech) came out and fixed it in half an hour.
Camtech made sure to contact me within 24 hours of the service complaint I made with Samsung. Steve called me half an hour before coming out to ensure I was here; and he was very helpful and friendly to boot. I definitely recommend Camtech Adelaide

Happy to deal with Camtec. Having dealt with Samsung about my washing machine not working, I was happy to be told by the techician when he arrived that although my machine was out of warranty, Samsung were willing to cover the repair for parts and labour. Will purchase from Samsung in the future. A big thankyou to Camtec for a great job

Shaun came to the house to fix the problem that I was experiencing with my Samsung TV. I wasn't confidence it could be fixed, from my experience with samsung service centre in the Philippines. After the first person couldn't help me it was escalated to level 2. Level 2 help desk suggest to ring camtech I'm glad I did. I was very unhappy with my experience previously to seeing Shaun he was very attentive, service from him was exceptional he managed to fix the problem without further cost to me. Thank you Shaun.

Steve the camtec technician came out to service my washing machine he rang before coming and was on time. Steve was polite and explained what he was doing good service

We had Steve, a Samsung/Camtec Texhnician, come and service our washing machine, he kept me informed with a text and phone call prior to attending, then was very fast and efficient in his work, very nice and explained everything.......he also was the same tech that fixed our fridge a few months earlier, Steve’s service is amazing!!!!!!!!

Steve from Adelaide camtec service was awesome very informative and polite defiantly want this guy fixing your machines thank you