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Reviews

4.3

36 reviews
5
(27)
4
(2)
3
(0)
2
(3)
1
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VictoriaV

VictoriaVsydney

  • 5 reviews
  • Verified purchase

Can’t get enough of this

published

I once had a few appliances that sterilize baby bottles, warm and cook baby food. The appliances take so 4much space of the small kitchen counter I have. I never knew that one appliance can do all the work. I have a few bottles of the same brand and while I was browsing for more products I saw this. I immediately bought it and considering the price, I think this a good buy in comparison to buying all the appliances you need. It works perfectly fine, too but best of all it does the job of 3 different appliances in the 1.

Date PurchasedMay 2017
Emma

EmmaAlbury

  • 10 reviews
  • Verified purchase

Worth the price, totally in love with this one!

published

I love that this is an all-in-one appliance. It is very compact and can do many things in a short period of time. I used to have a cranky food processor before but when it got busted, I looked for a new appliance that would suit my needs and found this one. I love that I can make purees, soups and sauces. In addition, I also can sterilize small baby bottles and its accessories using this. Overall, I think this is worth the investment.

Date PurchasedApr 2017
GrerR

GrerRSydney

  • 4 reviews

Hadn't even turned the machine on! Water Leaked EVERYWHERE

published

Unpacked it from the box, read instructions and began to fill the water compartment. All of sudden there was water all over my bench top and leaking from the machine! I emailed customer service to which they told me to fill out forms and attached pictures of receipt and image of fault. But we received the Cherub baby steamer/blender at our baby showers we don't have a receipt. It is a bit of a concern that a few people have had this issue and yet the company hasn't issued a product recall. With all the water coming out of the bottom of the machine, there is no way i will be switching it on at the power point.

Date PurchasedFeb 2017
1 comment
Cherub Baby
Cherub B.Cherub Baby

Hi GrerR,
So sorry to hear of this issue! This is an extremely rare problem and not normal at all. If you can please email us on [email protected] or call (03)90051734 and we'd be more than happy to look at how we can replace the unit.

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Ronna Scott

Ronna Scottsydney

  • 5 reviews

Easy and fast to make baby food.

published
Date PurchasedDec 2016
Maz

MazMelbourne

  • 6 reviews
  • 1 like

Great steamer blender

published

This is a great steamer blender for baby food. I love that it's easy to use with minimal buttons to press, it will turn off by itself too so I don't have to wait around it. Only thing I don't like is that when you blend, food is flying everywhere inside so bits can go back into the hole where the steam comes out and that hole as well as the water reservoir is impossible to clean as it's part of the machine itself!

Date PurchasedMay 2016
Sienna

SiennaAdelaide

It leaks!!

published

Got my Cherub baby Natriblend Dec 2016. Loved it initially due to ease of use. But after only a couple of uses, My unit keeps leaking when I use the steaming option. Whole benchtop will be soaked in water after each use. Pretty sure that is not meant to happen! Called customer service- very unhelpful!

Date PurchasedDec 2016
Andie

AndieAdelaide

  • 4 reviews
  • 1 like

Amazing purees

published

I love the purees I have been making with this steamer and blender. It's easy now for me to prepare vegetables into amazing purees for my kids and my entire family. I just place precut vegetables into the compartment to steam and then blend them into wonderful purees. No lumps just clear smooth and not watery puree. I heard this machine also helps sterilise bottles but I haven't done it yet as I use it exclusively for food.

Date PurchasedOct 2016
Sam L

Sam LPerth

  • 9 reviews
  • 5 likes

Good at Blending an Steaming, but two weeks later Steamer stopped working

published

I was quite apprehensive with using a Steamer/Blender as normally with this kind of configuration something will die out first, but took the chance, and decided to buy something more expensive and solid.
We just bought this item at the end of the year, and received it at the beginning of the year. Wife loves it at first as it blends and steams. All was well until last week, it just stopped steaming. We tried everything but still not working. Didnt expect it to be this way after only 2 weeks. Anyway, contacted the Warranty Department and with a little emails flying around, they told us that the unit needs to be sent back. But they didnt say that they will bear the cost. Anyway, will keep everybody updated on what happens.

Date PurchasedDec 2016
2 comments
Cherub Baby
Cherub B.Cherub Baby
Sam L
Sam L

Hi, thanks for that. Made a one to one exchange with Toys R Us. Thank you for the follow up.

MadMaddie

MadMaddieWollongong

  • 3 reviews
  • 2 likes

Good investment

published

It's more expensive than buying a blender and food processor. However, it can save you much as it is cheaper to by this all-in one appliance than buying a steamer, sterilizer among other things that this product can do. I find it hard to assemble because assembling parts is not my asset. But once it gets assembled, it works fine without any problem. It coks through steaming then it can mashup vegetables and fruits into purees for baby feeding. And it can also warm or sterilize small jars and fits one baby bottle. Not a bad investment if you have kids or planning to have more than one.

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ozzi

ozziBrisbane

  • 4 reviews
  • 1 like

Best choice: easy,fast,accessories

published

I have 4 children and bought it only when I had the last one.I wish I could have it for all my babies.
I love the fact that if you put the inside basket on top,you can double the quantities.You can make around half a liter of purée and make 2 different:fruits on top and veggies in the bottom bowl.
I also purchased food pouches and ice pop moulds from cherub baby.They are easy to fill and it's planet friendly and reusable.Example: my child's kindergarten is promoting rubbish free lunch boxes.The yogurt pouches are used a lot.
Even big kids love to eat homemade smoothies or yogurts from them.
Later, when your baby is no longer a baby

Nora

NoraSydney

  • Verified purchase

More than just a baby food processor

published

The Natriblend Steamer and Blender has been helping me the best baby food that is not grainy but a perfect blend of smooth and silky sauces. This all-around kitchen companion steams and blends vegetables and fruits into amazing sauces for my kid. But more than that, it can also blend other wonderful sauces for meats, fish and other kitchen wonders that I have been making. I used to give it a second thought but after buying it, I was able to make wonderful sauces, dips, dressings and not only baby food. I'm recommending it to my fellow mums at Church.

PiaG

PiaGSydney

All-in-one Product

published

This machine practically does everything in preparing baby food. Fruits and vegetables are easily processed into purees and mush that are healthy and nutritious for my son. I love to process pears, carrots, potatoes, apples and other fruits and vegetables during the weekends then keep them in the freezer for busy days during the rest of the week. At first I had difficulty assembling the pieces together but once it is done, I have a mighty machine to process all my needs from steaming to blending these natural foods without all the preservatives harmful for my bub.

A Real Value for Money

published
karen

karen

  • 8 reviews

not worth it

published

Received a broken product. Customer service was so poor when I rang to return the item. They just kept emailing me asking me to try different techniques to try to get the product working even though i had already attempted what they suggested. Still awaiting them to check the warranty claim so i can get my refund from where i bought it.
The product has so many parts that i wouldnt recommend it anyway. More parts more chances of something breaking and having to deal with ridiculous customer service.

1 comment
Cherub Baby
Cherub B.Cherub Baby
Cherry

CherryBrisbane

  • 8 reviews

Simple and easy to use. Worth the price!

published
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Jane01

Jane01Sydney, Australia

  • 18 reviews
  • 8 likes

Love it!!

published

Amazing little machine.. Makes life that little bit easier when you have kids. Does so much, simple to use, easy to clean and powerful. I've used other all in one baby food makers and this one is by far the best! Definately worth buying. You can make weeks worth of food and freeze it. Much better for your baby then using the jar food you buy.
Steam and blend is amazing
Wish it came in different colours or even stainless steel to suit kitchen

Page 2 of 2
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Questions & Answers

Izyan S.

Izyan S.asked

Why my cherub baby cannot blend anymore? It is because it still hot?

1 answer
Cherub Baby
Cherub B.Cherub Baby

Hi Izyan,

We’re sorry to hear about the problem you’ve encountered with your steamer blender. The good news is we’re able to provide you with some tips which we’re sure will solve the issue.

Firstly, check the jug lid has been secured properly as this could prevent the unit from blending.

If the jug lid is secured correctly, it does appear there may be a fault with your steamer blender. If you purchased your Steamer Blender less than 12 months ago we can start our warranty claim process.

Unfortunately, if the information provided doesn’t fix the problem the next step from here is lodging a warranty claim. To lodge a warranty claim, please follow the below instructions.

1. Click on link to our online Warranty/Returns form
https://www.cherubbaby.com.au/warranty-returns/
2. Complete all required areas ensuring you to provide us with as much information as possible regarding the problem.
3. Ensure the following docs have been attached.
- Proof of purchase
- Photos/Videos (if relevant)
Additional photos can also be emailed to [email protected]

We’ll contact you within 24 hours of receiving your warranty claim form.

KInd regards,
LJ

Amy J

Amy Jasked

Hi I have just purchased this product and my blender is not working, I am extremely disappointed. Can I please have some user tips to fix this please

2 answers
Cherub Baby
Cherub B.Cherub Baby

Hi Amy,

We’re sorry to hear about the problem you’ve encountered with your steamer blender. The good news is we’re able to provide you with some tips which we’re sure will solve the issue.
Please see below information which we’re sure with solve the problem you’ve encountered.

Firstly, check the jug lid has been secured properly as this could prevent the unit from blending. See below image.

If the jug lid is secured correctly, it does appear there may be a fault with your steamer blender. If you purchased your Steamer Blender less than 12 months ago we can start our warranty claim process.

Unfortunately, if the information provided doesn’t fix the problem the next step from here is lodging a warranty claim. To lodge a warranty claim, please follow the below instructions.

1. Click on link to our online Warranty/Returns form
https://www.cherubbaby.com.au/warranty-returns/
2. Complete all required areas ensuring you to provide us with as much information as possible regarding the problem.
3. Ensure the following docs have been attached.
- Proof of purchase
- Photos/Videos (if relevant)
Additional photos can also be emailed to [email protected]

We’ll make contact with you within 24 hours of receiving your warranty claim form.

Kind regards,
LJ

Amy J
Amy J

Thanks

andew_young

andew_youngasked

Just bought around 2 weeks. the blend wont work. i check the blade, base. all in the right position. how can i fix it?

No answers

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