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GimhaniSydney
- Chess Moving WA, Perth
- Verified customer
Fantastic service by Jessica Thiseira and the team!
We moved from Perth to Sydney with a house full of furniture and precious crystal glassware, and I am proud to say that every item came to Sydney well packed and without a scratch. The handle was organised and managed very professionally by Jessica and Julie (and the team of packers) and we are very happy with the service provided.
We will use Chess Moving again if we need to, and highly recommend them to anyone moving interstate.
Thank you Jessica! You saved the day for me; when I was under immense pressure and stress.
The review is six months late, but its better late than never!
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JOHN SPerth
- Chess Moving WA, Perth
- Verified customer
Excellent Service
This move from Perth WA to UK was handled by Chess in a professional and efficient manner. All the staff, particularly Paul and Julie, in the Perth office were most helpful in dealing with our queries and were willing to accommodate any changes we wished to make. The packers arrived at the appointed times and were efficient and pleasant, clearly enjoying their work. We had used Chess in a previous move from Sydney to UK and were pleased to find that the Perth office gave the same high standard of service.
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- Chess Moving WA, Perth
- Verified customer
Excellent Service
We moved from Perth to New Zealand. Chess made the move easy right from the beginning.
Paul was so fantastic! So friendly, funny and helpful.
Then the packers came, so professional and lovely.
Then the guys who packed the container, what an amazing job! My partner and I were so impressed.
Will be recommending Chess to everyone!
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JulienSuccess
- Chess Moving WA, Perth
- Verified customer
Very highly recommend!
We moved from the UAE to Australia, and Chess moving was our assigned company on the Australian side. From the moment the container arrived at the port, we have been kept informed of day by day progress until delivery date. The 3 guys who delivered the container were extremely friendly, very efficient, very helpful and really made it all very easy. They left a house perfectly clean. The whole thing was highly professional and having moved internationally 4 times, this is by far the best you can expect. Very highly recommend Chess Moving.
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KavehMelbourne
- 2 reviews
- Chess Moving WA, Perth
- Verified customer
It was really more than what I expected!
We had a great experience with Chess Moving, specially with Michelle Kennedy who did her best to help us. She was really successful and reduced our moving stress a lot. We moved our 3 bedroom double story house from Perth to Melbourne recently. Actually I got the first quote from Chess Moving, and finally ended up with them. The price was reasonable, timing was perfect and everything arrived healthy.
We had a complicated situation and had to change dates and other details several times. The only thing that made all of these possible, was Mic...Read more
helle's flexibility and her management abilities. My family and I are thankful for that. I appreciate all the efforts made by Chess Moving to move our house and cars without stress and on-time. I strongly recommend Chess Moving to all my friends and every one else.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Chess Moving
- Chess Moving WA, Perth
- Verified customer
Great service!
Moved WA to QLD. Chess Moving Perth office was great all around. Extra thanks to Jessica T who was patient with my (too many) questions and concerns in first time moving house with professional movers. The moving guys for WA pickup arrived exactly on time and were great! The QLD delivery guys called to ask if it would be okay to deliver 20 minutes early, and were also great. Upon delivery, they put together bed frame, connected washing machine, etc, just as Chess had said would happen. Am a happy customer.
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- Chess Moving WA, Perth
- Verified customer
Highly professional service
We cannot speak highly enough of the service from Chess for pack, uplift and storage. All of the Chess staff were brilliant and the entire process went very smoothly. We highly recommend Chess Moving.
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- Chess Moving WA, Perth
- Verified customer
Hassle free move which went smoothly and to plan.
My wife and I moved from Albany, W.A.. to the Gold Coast. As we were downsizing to a unit our move involved our white goods, many cartons and some smaller items of furniture. The first leg to Perth was handled very professionally and the load arrived at the final Gold Coast destination all intact, and in good order. The timing was great. All throughout the move I found that a real interest was taken toward our personal needs. I highly recommend Chess Moving.
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- Chess Moving WA, Perth
- Verified customer
6th Move and the best so far
20" container relocation from Australia to Hong Kong. They managed to get everything packed and in the container, even the last minute fill boxes. This was our 6th relocation move overseas and far the most efficient and stress free move we have had. Very good service throughout even when we changed the ship departure date with everything arriving a few days earlier and made it so much easier.
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- Chess Moving WA, Perth
- Verified customer
Great movers & Storage
We moved from Perth to Gold Coast, Chess were professional in every aspect of the move, We will use them again
on the return, Thank you Chess.
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- Chess Moving WA, Perth
- Verified customer
Excellent service
I needed to move four medium sized boxes to Auckland NZ from Perth. I organised three quotes and Chess Moving was the most reasonable by hundreds of dollars. From my first contact with this company through the whole procedure they delivered excellent service and advice. The delivery and pick up were on time and the staff very helpful. I have no hesitation to recommend this company to anyone wanting to move anything anywhere.
D Fraser
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grandmaswindon uk
- Chess Moving WA, Perth
- Verified customer
most stress free move ever
I recently needed to move half the contents of a large house from perth to the uk. no idea where to start, but the team at chess were brilliant, especially the sales manager who gave me so much help & advice, & answered all my many queries. ladies in the office were equally helpful & the guys who did the uplift were very professional, efficient & on time, when I subsequently had a last minute change of destination the whole operation was handled without a hitch, & what could have been a complete nightmare was transformed into a smooth & seamless operation. I would not hesitate to recommend chess for their fantastic customer service as well as very competitive pricing, & would definitely use them again
1 comment
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JaneyDubbo
- Chess Moving WA, Perth
- Verified customer
Great Move!
We moved interstate. Chess Moving was Amazing! All the staff, either the ladies in the office or the men who packed us up and unpacked on the other end were very polite and professional. We could not recommend them highly enough. We would certainly use them again.
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Diane B.Geelong
- 4 reviews
- Chess Moving WA, Perth
- Verified customer
Stress-free moving
We recently moved almost a full houseful of furniture and belongings from Perth to Geelong with Chess Moving Perth and everything went seamlessly. We packed our own kitchenware, linen, clothes, etc. and Chess wrapped our couch, beds and 2 chests of drawers. We had 2 men to pack, wrap and load and they were extremely efficient and capable. We had our belongings in storage with Chess in Melbourne for a few weeks before finding accommodation in Geelong and Chess accommodated our delivery day/time which was helpful, and even put our slat-based bed ...Read more
together for us. Our major appliances (fridge and washing machine) and furniture all arrived intact and with no damage. Again we had 2 men to do the offloading and they were very pleasant to deal with. I would definitely recommend Chess for their professionalism, care, price and service.Similar opinion? Write a review on ieatwords.com.au!
Jamiem
- 2 reviews
- Chess Moving WA, Perth
- Verified customer
Couldn't of been any easier
From the beginning chess was amazing. They weren't pushy but did do a few follow ups, which was needed as it was a extremely busy time for us in our move from Perth, Australia to Auckland, New Zealand. Karl made everything easy, and was always available to answer any questions we had (we had a lot). I feel like he went the extra mile! The removal team was also excellent, I wish I knew their names! Super friendly, extremely helpful, and best of all had a great sense of humor! I would 200% recommend chess removals for international removal. If we ever cross the ditch again, I know who I'll call.
1 comment
Paul L.Chess Moving
Hello
Thank you for the spending the time to post the review we appreciate your time. I wonder if you could send your details to [email protected] so we can congratulate the staff involved. W... Read more
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A.S.perth
- Chess Moving WA, Perth
- Verified customer
Very impressed
I would like to take this opportunity to say how impressed I have been with Chess Moving, Perth - they moved a 3 bedroom house, plus studio and over 150 boxes of belongings from Albany to Perth without a hitch. In particular I appreciated Michelle, who booked the move - she was always friendly, empathetic, patient, understanding and went to efforts to organise the best move possible for us. An amazing front-woman for the company.
I would also like to say how amazing I thought Miklos and Andrew were - the two guys who loaded our stuff onto ...Read more
the truck. They arrived at 8 am on the dot and worked steadily through to 4.30 pm. And this is after having completed three jobs the day before. Then they set off for the long drive from Albany to Perth - all in good humour! I was also blown away by the care they took with the furniture and house, and again by their friendliness and wit throughout the long day. We exchanged quite a few jokes and all this helped me to get through what was a stressful situation. Everything arrived at the other end in good order, even after a couple of weeks in storage. Again they were very careful not to damage door jambs, scratch floors etc., when moving things into the new place. The culture this company is fostering is obviously working - it has been a pleasure dealing with them and we will definitely use them again for the next move.1 comment
Paul L.Chess Moving
Dear A.S.
Thank you for taking the time to provide this feedback. It is very important to us and we will congratulate the staff concerned.... Read more
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- Chess Moving WA, Perth
- Verified customer
Helpful staff great customer service
We moved our remaining items from the uk over to Australia. Everyone we dealt with from the the start right down to the delivery driver were helpful and courteous. We were kept informed along the way communication was great. Everything went smoothly and if we decide to move overseas or even interstate chess Moving will be my first call.
1 comment
Paul L.Chess Moving
Thanks you very much for providing this feedback. We appreciate the time you have spent to post this and will inform our staff involved.
Merry & Safe Christmas to your family... Read more
Regards PaulSimilar opinion? Write a review on ieatwords.com.au!
BridgetPerth
- Chess Moving WA, Perth
- Verified customer
Excellent service, highly recommend.
Have nothing but wonderful things to say about chess, pricing was the best, service was the most outstanding service we have ever encountered, all the staff we dealt with were courteous, professional and just lovely, Karl who booked us in was more than accommodating with all my annoying questions back and forth for two weeks, he informed me of all information needed so there were no nasty surprises etc. We then invited two lovely men into our home to pack and remove our gear, they were gentle an careful, showing me what and why they were packin...Read more
g things a certain way, they cleaned up all their mess, they were polite and professional and again walked me through the process. When you are sending your house hold goods away you want to know they are in good hands and I 100% know that every thing will be safe and well looked after. I shopped around and went to at least 8 different companies and am absolutely positive I made the right choice in all aspects!!! Highly recommend1 comment
Paul L.Chess Moving
Thank you very much for your comments we will pass you comments onto the staff involved. We certainly appreciate the time you have take to put this review here and it does help our reputation as a service provider
Regards Chess Moving Australia
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SubsMelbourne
- 2 reviews
- 1 like
Very Good service and prompt response
Moved from Perth to Melb and I chose to go with chess removals after shopping around for competitive rates and I must say that their rates are good. Their customer service was good especially the team at the Perth office..my shipment arrived much early than expected and with very less cardboard box damages.
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ChandraAbu Dhabi
Moved from Perth to Abu Dhabi
Recently moved from Perth to Abu Dhabi. The Service was horrible. Due to wrong advise of sale consultant my household items reached 2 weeks before required date and I have to pay demurrages for Ship. Items were missing on arrival and damaged. Insurance service is poor. Fridge was full of mould, no moisture absorbent were put to avoid mould. On complaint the Manager didn't responded to any claim. Very poor Service . Will strongly recommend not use their service.
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Paul L.Chess Moving
Hello Grandma
Thank you so much for the feedback and great to hear your experience with Chess was a good one.... Read more
We will pass this onto the staff concerned Best Regards Paul - Chess Moving Australia