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Reviews

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    2.5 (4)

Vultures

published

Over a period of 9 months Commbank have Continually changed my Interest Rate without notifying me as per the terms set out in there product disclosure!

Ive Been loyal to this bank for 38 years But no longer!

commbank, dont care about there customers!

Transparency
Annoyed

Annoyed

  • 4 reviews

ATMs always down

published

It seems every time I go to use a commonwealth branch it’s always “out of service” so annoying meaning I have to then drive to the next towns atm. Seriously

Transparency

Joke of a savings account

published

0,15% interest rate is a joke, which I was then able to increase to 0,40% for an extra 3 months by requesting online.

Dumped them for UBank (1.35% base rate), use anyone but Commbank.



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Ted Walker

Ted WalkerPerth, WA

Commbank Netbank Saver Account Product

published

As a loyal customer of the Commbank the Netbank Saver account interest is dropped down to every 3 months to 0.5% and you as a loyal customer have to go to the branch and ask them to raise up again (you can do it yourself from the homepage of your on line account) but it has been slowly dropping over the last 9 months, 1.75%, 1.60%, now is 1.35% at April 27th 2022. Change Banks!!

kathy

kathyCentral Highlands and Goldfields, VIC

  • 35 reviews
  • 5 likes

Interest grabbers

published
Transparency
trompfy

trompfyGreater Melbourne (Outer), VIC

  • 158 reviews
  • 3 likes

The worst savings account ever

published

They closed my NetBank Saver without any warning at all so I complained to them but they totally ignored me and they were very rude to me and to my Mum as well.

John Rogers

John RogersGreater Melbourne (Outer), VIC

  • 2 reviews

The Last Straw

published

CBA Netsaver used to have a decent interest rate but somehow it declined to .5%. If you tell the bank that you want more they will give it to you but why should you have to ask. They must assume that most customers won't ask. I am therefore moving all of my accounts to MOVE bank who have far superior accounts.

Himali

HimaliAdelaide

  • 6 reviews

My interest goes down every month!

published

I started the account last year and my deposit amount had increased gradually now to more than double as I put my earnings in this each week. I have noticed I received about $8 as my monthly interest back then but now I notice my interest is $4. What the hell? I deserve more than that. How does the interest go down as the deposited balance grow? They lure us in to opening an account with a higher rate and sneakily reduce the rate later.

Being Forced to join NetBank

published
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Behram

BehramSydney

  • 2 reviews

Not good enough !!

published

After giving away my laziness i just realised that it has the lowest interest rates in Australia. There are many banks out there with better interest rate on savings accounts and with same level of customer service(which is honestly quite good)

Vineetkumar

VineetkumarMelbourne

  • 2 reviews

No BPAY. No Automated transactions. No Online Transactions.

published

It does not an alternative of the transaction account. I cannot pay my bills online, I cannot set direct debit for my loan or credit card payment online. I cannot do anything with my money in this account. Even transfer of my money from this account to transaction account happens after a day. So if I need money in an emergency my money cannot be helpful to me. ANZ's Online Saver is quite better.

Savy s

Savy sNewcastle

1.05% is incredibly low

published

Commonwealth savings accounts have incredibly poor interest rates and always seem to be reducing much quicker that other banks. They offer a reasonable interest rate to get you to open account (eg 2.5% and then drop this to 1.05% within 3 months). Other banks are offering 3% with no drop. Go elsewhere.

Gav

GavPerth

  • 5 reviews
  • 14 likes

Shockingly low credit interest rate

published

BEWARE! The credit interest for NetBankSaver has dropped steadily even though there have been no changes to the Reserve Bank Rate. The rate is now 1.05% which is shockingly poor. You can get double to triple this rate at a number of other institutions.

1 comment
Gav
Gav

CBA should remove the word "Saver". Interest rate is now only 0.5%. What a joke!

ConsumerKing

ConsumerKingPerth

  • 5 reviews
  • 8 likes

The difference between 0.25% and 0.30% or how to get a bonus with a rate cut

published

Checked my interest rate last week and it was 1.8%. After the RBA rate cut of 0.25 % I checked and I find CBA reduced the interest not only by 0.25% but by 0.30 %. Or in other words I copped a 20% "Bonus" of the .25% RBA rate cut. Better to see the branch tomorrow and get my money out in cash as long as CBA has any.

You set me at ease.

published

Spoke to a Commbank representative about an internet scam getting a hold of my card details. [Name removed] who I spoke to on the phone was so reassuring and helpful! Thank you so much for your patience and reassurance, such a positive experience! Thank you, thank you, thank you!!

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Where's my money

published
Ford Lover

Ford LoverMulgrave

  • 12 reviews
  • 16 likes

Shabby customer service.

published
Jenny96

Jenny96Greater Melbourne (Metropolitan), VIC

  • 15 reviews

Misleading information

published

Loyalty isn't deserved

published

cba do not reward loyal customers

published

We have had netbank saver accounts with high balances for at least 2 years now, and have only ever banked with cba for fifty years.Until December 2011 have continued to give us the bonus rates. They flatly refuse now, so we have just taken a large sum to the ANZ who are giving a whole 1.25% more on our money,in a netbank saving account. Our large term deposits, maturing soon will also be "walking". This stance they are taking does not make any sense at all. Why would they be prepared to lose hundreds of thousands from a loyal customer in order to gain other smaller (possibly) amounts from new customers?

Does anyone have any ideas on this?

1 comment
Steve23
Steve23

I called Commonwealth today and they said no to me as well. They told me they no longer do it. I guess I will be moving all my funds over to St.George or ANZ! Bye Commonwealth!

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Questions & Answers

kathy

kathyasked

I will be withdrawing all my money out from your bank,I will be doing a wire transfer to another bank

No answers
masanja m.

masanja m.asked

why does the net saver does not work to my computer?

No answers
kathy

kathyasked

Has anyone had dealings with ubank

No answers

Get an answer from our members and Commonwealth Bank representatives

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