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Broken Timer
Purchased the crockpot September 2018. Only used it a handful of times with no issues. In fact very happy with results. 18 months later, turned crockpot on and timer broken. Very disappointed that product only lasts short period of time ! My previous crockpot was a wedding present and serviced our family over 40 years.
Purchased in September 2021 at David Jones Retail Stores for A$135.00.
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Timer broken within a year
I loved the searing function of this product. However, it always runs a little too hot and recipes that work well in my old simple slow cooker burn around the edges with the Crock Pot. The timer now doesn't work at all, so I can put it on low or high but not enter a time for it to cook for. Very disappointed. Will buy a different brand from now on.
Purchased in July 2021.
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Daisy1
- 2 reviews
Disappointed. Dura Ceramic liner chips.
I bought my Crockpot just over a Year ago. Despite being very careful of how I clean and handle the Dura Ceramic liner, I’m now on my third one as the coating keeps chipping. I hand wash and dry it carefully. They’ve been happy to replace them, however after the third time I’m looking to buy another slow cooker so this doesn’t keep happening. The Crockpot itself looks and works great. It’s such a shame the liner coating chips so easily as I wanted it to last a long time.
Purchased in May 2021.
1 comment
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Jade121Greater Melbourne (Inner), VIC
- 6 reviews
- Verified purchase
I can’t believe I have gone so long without one!
I recently purchased this product. I can’t believe I’ve gone so long without one! This is the first slow cooker I have purchased. The first thing I made was a chicken cacciatore. It really is set and forget and come back to a beautifully cooked meal. It’s easy to use and very easy to clean. Saves a lot of mess around the kitchen being able to cook everything in the same pot.
It stood out on the shelf amongst the others with its own colourful display and info flyer. Definitely helpful.
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jenniePerth, WA
- 2 reviews
Timer not working
I bought this pot the timer on low heat wouldn’t come on, I got in touch with sunbeam they sent me another one the same thing happened this happened 1 more time sunbeam have sent different slow cooker haven’t tried it yet, I was disappointed as I liked the style of the crock pot better.
1 comment
Customer C.Crock-Pot
Hi Jennie, so sorry you are having problems with this.....one of the girls here who uses it all the time says when you first plug it in all 3 lights will flash, then press the stand by button, the scr... Read more
een will then go blank and then you select the temperature function on the left hand side until the low symbol illuminate and it will begin heating on the low temperature.....hoping this helps....we will PM you our contact number if you need further assistance.Similar opinion? Write a review on ieatwords.com.au!
penracerSydney, NSW
- 29 reviews
- 11 likes
- Verified purchase
Great pot but the surface scratched very easily
I love this pot but I've only used it a few times and already i can see a tiny black chip in the surface. I have been using a wooden spoon! Possibly from a bone on the meat??? The surface was also imperfect (there was crinkle in the finish) when i opened the box but as i didn't think it would affect the performance i kept it. Seems like a very delicate and thin coating - not scratch resistant like its advertised as being.
2 comments
Customer C.Crock-Pot
Hi Penracer, so sorry to hear there was a crinkle....these units are generally checked at the time of manufacture....if you have kept your receipt you could return to the store of purchase and exchange it.
I since went back to the store and exchanged my original purchase. I have only used my second pot a few times and again it is already scratched- a tiny black dot has appeared after i cooked some meat ... Read more
on the bone. The coating is too delicate and should not be advertised as scratch resistant! In fact the coating is pretty useless if I cant even use it to cook meat on the bone.Similar opinion? Write a review on ieatwords.com.au!
GraceSydney
It's a good product.
I purchaesd this product only because I got lots of receipts. It's so good and easy.The meal truns up really good. It's suitable for the busy family. You just put every ingredients into the pot turn on. Normally I live on 6 hrs, will do its work. Happy purchase for all of my families.
1 comment
Customer C.Crock-Pot
Great to hear Grace, thanks heaps for the review
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MDEPerth WA
Perfect Crockpot
Best slow cooker I have had and I have had a few! The ceramic liner, which is great for sauté even on my induction cooktop, is so easy to clean and lightweight. I have noticed that it appears to cook a little faster so if recipes state 6 to 8hrs i would suggest checking meal at 6 hrs to not over cook a meal. Enjoying the Crockpot recipes too!
2 comments
Customer C.Crock-Pot
Hey MDE, we agree with you about the cooking times, it all varies with how thick and large the meat is....thanks so much for the review
Nothing to do with meat! It runs a lot hotter than other slow cookers. Adjusting times for recipe is important or otherwise it over cooks.
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Karlie.CTraralgon
- 7 reviews
- 3 likes
This is perfect
I recently purchased this for my father and he loves it! He raves about it to everyone! I love the things he creates in it to, so delicious. It's also super easy to clean. It doesn't have hot spots that burn the food like his previous slow cooker either. Overall we highly recommend it
1 comment
Customer C.Crock-Pot
Hi Karlie...great to hear Dad is enjoying yummy meals.
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Find out how Crock Pot Sear & Slow CHP700 compares to other Slow Cookers
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max m.South East Queensland, QLD
- 13 reviews
- 14 likes
great slow cooker best one we have had
This is a great slow cooker
Why?
1. it is lighter that the ceramic bowl ones
2. it has a genuine searing ability (even on our induction cook-top
3, no fuss controls,easy to read and understand
4. slow cooks beautifully
cost was a bit more than we wanted to spend but no regrets
1 comment
Customer C.Crock-Pot
Hey Max, great to hear all the fab features of this product.
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Pat CPerth, WA
- 7 reviews
- 5 likes
Cooking made easy
This slow cooker is just the best product! I did a lot of research before choosing this product. With a ceramic liner, searing can be done in the same bowl. Results have been superb. Makes a large amount so for two people, it's 2-3 nights meals. Very easy cleaning, the bowl washes without any harsh scrubbing. Would highly recommend.
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CourtsAdelaide
- 6 reviews
- 1 like
Amazing product!
Such an amazing product makes my busy schedule so much easier! Can just chuck some ingredients in feel safe enough to leave it on while I go to work and come home to a beautiful meal! Everything cooks to perfection it's super easy to clean and the features are amazing and exactly what I need!
1 comment
Customer C.Crock-Pot
Hi Courts, perfect for these cold winter nights!!!
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JANEGold Coast
- 5 reviews
Cannot live without it
Excellent product and very easy to use. Love the results. As it sears as well you save on using more dishes. Great size for family of 4. Recipe book included. Pan can be used to pre-cook ingredients on all cooktops, if need be. Wish it came in black as leave on kitchen bench all the time because of continuous use.
1 comment
Customer C.Crock-Pot
Hi Jane, goog point about the colour, will pas this on to the guys in marketing.
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JacquelineGeelong
- 5 reviews
- 1 like
Life changing
This crock pot has changed my life. I used it at least 3 to 4 times a week. It's functions are far above any other I've used. Easy to use, cleans easy and produces great food. I trust leaving this on all day. Sleek and stylish you would be crazy not to buy it.
1 comment
Customer C.Crock-Pot
Hi Jacqueline, thanks so much for the review, making us all hungry!!!
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Questions & Answers
Eden H.asked
Where’s the electric cord
1 answer
Customer C.Crock-Pot
HI Eden H,
The cord should be packed somewhere in the foam packaging but if any problem call us on 1300 881 861...
Maz Payneasked
Are you able to use the insert to use like a normal pot to cook pasta? We want to buy one for our caravan and would like to eliminate taking too many utensils if we don’t need to.
1 answer
Customer C.Crock-Pot
Hi Maz Payne,
Great question. and thank you for contacting CrockPot. The removable cooking bowl is safe to use on a gas or electric hob/oven.
Kind Regards,
CrockPot.
Maz Payneasked
Are you able to use the insert to use like a normal pot to cook pasta? We want to buy one for our caravan and would like to eliminate taking too many utensils if we don’t need to.
1 answer
Yes you can but 1) the handles are integrated so they get hot 2) the surface is a bit sensitive - i cooked some meat on the bone and it seems to have scratched it so its not really scratch resistant. I ended up throwing mine out because i was worried about the black layer under the ceramic coating.
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Customer C.Crock-Pot
Hi Daisy1, thank you for reviewing. Not sure why this is happening but will pass the feedback on.