Name: Darche Eclipse 2m X 2.5m
Brand: Darche
Rating: 1 (1 reviews)

See the Best Camping Equipment in 2022 as rated by Australians on ieatwords.com.au.

Brand Manager for Darche? Register now and take advantage of ieatwords's Brand Management Platform!

Reviewer Photos & Videos

Your trust is our top concern. Companies can't alter or remove reviews from ieatwords.com.au.

DissapointingGreater Melbourne (Outer), VIC

3 reviews
3 likes

Disappointing brand and product with bad customer service

published 3 years ago

This review is based on my experience with a Darche product and the customer service provided to deal with the warranty claim involving missing velcro for the rather arms.

1- Quality control - seems to be none ( see images )hard to comprehend .
2 Warranty claims - advised that due to back log of warranty claims, the time frame to process my claim was unknown ( make your own conclusion )
3 Returns - I could have to pay to return the faulty product that I purchased in good faith . ( really )
4 Customer service - rang 4 times, promised to rin...

Read moreg back on 3 occasions and also email, never called back once or emailed ( I would not call that customer service ) 5 Product- cant comment ( its unusable ) 6 - In finishing just beware of what you buy and who from, things do go wrong, but if your product is of good quality then the warranty and customer service is usually good as well, do your research and save yourself a whole lot of headaches, its worth it in the end .

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

Details

Visit official website

Extra Information

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.

Darche Eclipse 2m X 2.5m

Reviews