Deals.com.au Questions & Answers

I am trying to redeem but it won’t let me do it it keeps sending me to purchase another one for 24.99 pounds subsequently I have purchased more so I want those cancelled and to redeem the original one. This is rediculous try making it simpler. Thank-u Carmel McCawley.

Discount code wont apply NOVCR10, meets fine print, dinner is $59, expires 17/11, today is 16th.

Hi I have a Deals dining voucher code 3ND2TC7K for Montania Café 97560022 expiring on 11 March. I tried several times to book online then phoned the café. They say all dates are booked out and I need to contact Deals to give the café permission to extend the expiry date. Can you please help. Jenny R

HI PURCHASED BOOKING FOR 4 PEOPLE AT THE GROOVE TRAIN IN FRANKSTON. phoned for booking was told will not accept any voucher bookings to get refund from Deals, can someone reply to me by Email for my refund please? Kind regards Rudy. 5/2/2019

I've been trying to log on to the deals.com.au app and even the web version but it keeps rejecting my password. I've reset my password multiple times and yet it rejects it. Just can't log in and so can't get anything. Any suggestions?

Hi I recently purchased 2 car wash deals at Altona car wash, I went to redeem it Monday and was told it had already been used, I have sent 4 emails to sort it out and have had no reply, can somebody please get back to me?

How do you useva credit to purchase another item?

We purchased a Hi tea offer for Ripples Chowder Bay Redemption Code 3UF-EFB last April and gave it to a friend for there 50th Wedding anniversary. Due to sickness of there mother(now in nursing home) they only just contacted us and asked us to make a booking. The offer has expired.
Can we possibly get an extension so they can use the voucher
I accept this is well overdue however under the circumstances could you please help us
Thank you in anticipation Kevin Porter

Hi,
I have sent 4 emails over the last week in regards to a horse riding experience we purchased which has now closed down. We are trying to get our money back but no one replies to emails. Hopefully I can get a response through here. We have bought many products through deals but this is disappointing. Just want the matter resolved.
Redemption code AH5-474 and RJ3-XDS #128 and 129.Please help?
Regards
Clare

I emailed (via online form) deals.com yesterday regarding a credit on my account that expires in 4 days.
It says it may take several days to get a reply....is there any other way of contacting you as I am worried the credit will expire before I even get a response?

I just got an email from [email protected] for a refund of $35 on cinema tickets - is this genuine?
my email is [email protected]

Anyone purchase a Giselle Bedding Microfibre Filled Mattress Topper Protector?

Hello have just received an email as follows
Message is: Parcel for Trish,from Pinkie Osterloh,our company's courier couldn't make a delivery,
Reason: postal code contains an error.Parcel no 638617522161. Can you tell me if this is legit as I have had a few scam of late .I have checked my profile and everything is correct.My parcel no is 1000-2680593 inv 2091483513744995 I made the purchase on the 4th Jan and it was for a key security lock await your early reply .thankyou

Hi

I find deals.com does not respond to emails. We made a booking for a meal. We didn't get a voucher via email and didn't realise that the booking period had expired. Can someone please contact me re; this. I have emailed about other products but no response at all. Please contact me.

Thanks
Reeta

I made a purchase for dining..how can I make contact as I have no voucher? No reply to my emails.

I am in need of a REFUND and I can,t get into the OUR DEAL.COM.AU SITE to contact the people to get my refund, can you help me? my husband has passed away and I can,t use my voucher that exspires on the 30th november 2106
Thanking You
FAYE THAMM

Is there a number to ring? I would like a refund on my holiday after my preferred dates are not available and haven't heard from hotel. I have sent an enquiry to deals.com.au but would prefer to speak with someone so I get a refund quicker. 1-2 days to respond to the enquiry and refund the money is not acceptable.

Why do you not reply to my emails? l have sent 4 about not receiving my dinner voucher & l have payed for it!!
Lynne Steinhauer

Can someone contact me about an order I haven't received? I have sent numerous emails with no response
order no.
00001495436

I ordered 2 tops over 5 weeks ago on the 16/2 and still haven't received them. My order number is 1000_1498443 and the omniparcel tracking number is NSQ0305820 and when you access this it tells me it was despatched on 11/3 but it also shows it's gone nowhere from there! Am I ever going to receive my purchase or do I need to enquire with the appropriate authorities?
Julie