Deals.com.au is offering $10 store credit to their customers to encourage them to write a positive or negative review. It is possible that reviews were written by customers who received such a reward.
Voucher expired
My voucher expired recently and was skeptical that I could ever get a refund. I wrote in and was utterly surprised when Marvell replied promptly and positively with a refund or store credit. My heart actually missed a beat when I read his very positive response. I have dealt with other sites and it was not a good experience. With Deals I give 5 Thumbs up and strongly recommend to shop with them. Marvell is truly a Customer Happiness Advocate. He made my day and a good start for my new year! Excellent Job!
1 comment
Similar opinion? Write a review on ieatwords.com.au!
peterGreater Melbourne (Metropolitan), VIC
RST seafood restaurant
High quality food in a friendly atmosphere with good friendly service.Some of the best whiting and king prawns i have eaten anywhere cooked to perfection and The wrapped scallops were perfect
1 comment
Bea A.Deals.com.au
Hi Peter,
Thank you for your time in sharing this happy experience you've had at RST Seafood restaurant. ... Read more
It is our pleasure knowing that our valued customers like you have received this remarkable dining experience. We appreciate your kind words and we are grateful for your support. May you have a wonderful day! Kind regards, DEALS.com.auSimilar opinion? Write a review on ieatwords.com.au!
LyndaGreater Melbourne (Inner), VIC
- 3 reviews
Mix up with voucher
Was a speedy and satisfactory customer service, very impressed.
Lorain followed through as promised. Looking forward to having Dinner at Vorea Bundoora, As also bought a voucher for Mantra resort Epping over New Year.
2 comments
Bea A.Deals.com.au
Hi Lynda,
Thank you for your efforts in posting this great feedback.... Read more
Indeed Lorain is a pleasure to deal with and we are glad that she was able to provide you a top of the line customer service experience. We hope you have a wonderful day! Kind regards, DEALS.com.auThat was no problem, pleasure.
Similar opinion? Write a review on ieatwords.com.au!
excellent service
I recently had to cancel a booking due to unforeseen circumstances by cancelling I voided the booking & would have lost the monies paid I dealt with Marvel on chat explained what had happened & he interceded on my behalf & has enabled me to use my voucher at a later date I am very much indebted to Marvel for the service he provided & the speedy result of my enquiry & the courtesy he showed
1 comment
Bea A.Deals.com.au
Hi Maggie,
Thank you for sharing to us this happy feedback.... Read more
Truly Marvell is a star and we are grateful that your problem was solved promptly and efficiently. We appreciate your kind words and will surely give him a tap on the back for this job well done! We hope you have a great day ahead! Kind regards, DEALS.com.auSimilar opinion? Write a review on ieatwords.com.au!
Great customer service
Marvel responded to my request with a great deal of professionalism and presented me with a solution. It was unfortunate I had to contact the support team in the first place, however, it was not the fault of deals and I'm very happy with the outcome. Thank you!
1 comment
Bea A.Deals.com.au
Hi there,
We appreciate your efforts in sharing this awesome feedback.... Read more
We are more than grateful knowing that your experience went quick and efficient with Marvell. We're looking forward to sharing the best DEALS experiences to you! May you have a great day ahead! Kind regards, DEALS.com.auSimilar opinion? Write a review on ieatwords.com.au!
sylviavdhGreater Melbourne (Metropolitan), VIC
very helpful
Great customer service on the chat line with deals. Courteous and very quick to help. Sorted out my little problem easily, regarding a voucher, very helpful, thank you very much.
1 comment
Bea A.Deals.com.au
Hey Sylvia,
Thank you so much for your time in posting this lovely review!... Read more
We all wants our customers to be happy and we are so glad that you have received an exemplary service from our team. Have a nice afternoon! Kind regards, DEALS.com.auSimilar opinion? Write a review on ieatwords.com.au!
SueSydney
- 2 reviews
terrific helpline
I somehow stuffed up my wine order, but with the help of online chat it was all sorted out. I now have three dozen bottles of wine on their way !
1 comment
Bea A.Deals.com.au
Hi Sue,
Thank you so much for your time in writing this awesome feedback.... Read more
We are so pleased to know that your experience at the online chat support went well. May you have a great day ahead! Kind regards, DEALS.com.auSimilar opinion? Write a review on ieatwords.com.au!
Denise & Heather's advenGreater Melbourne (Metropolitan), VIC
- 3 reviews
Service with efficiency and understanding
A mistake on my part resulted in me not getting an additional discount so Mae was very understanding and refunded my purchase. I was then able to repurchase and obtain the daily discount. A very happy customer.
1 comment
Bea A.Deals.com.au
Hi Denise & Heather,
We appreciate your time in posting this great review. ... Read more
Please allow us to take this opportunity to thank you for your kind words in expressing how happy you are with Mae's customer service. We hope you have a nice day ahead! Kind regards, DEALS.com.auSimilar opinion? Write a review on ieatwords.com.au!
Tawny OwlGreater Melbourne (Metropolitan), VIC
Follow up of a wine order by Gionn
I am grateful and impressed by the customer service and follow that I received from Gionn in relation to wine I had ordered that had not been delivered. I shared several emails with Gionn providing order dates and other information and the follow up service and support was outstanding. Thank you to DEALS for training such great customer service staff and thank you especially to Gionn
1 comment
Bea A.Deals.com.au
Hi Tawny,
We appreciate your time in posting this wonderful review. ... Read more
We are grateful that Gionn was able to deliver an outstanding customer service experience to you and rest assured that your satisfaction is our priority. May you have a great day! Kind regards, DEALS.com.auSimilar opinion? Write a review on ieatwords.com.au!
Fantastic service
Charlee is an absolute ambassador for Deals, she replies promptly to the online requests, has a great understanding of the issue and provides an immediate solution. Charlee also follows up to make sure all is resolved.
The business world would be so much better with employees like Charlee.
12 Stars (out of 10)
Sam Taliano
+61428420011
1 comment
Sue T.Deals.com.au
Hi Sam,
Thank you for your review.... Read more
We really appreciated your feedback and are glad to hear that our team were able to help you. We hope you have a nice day. Kind Regards, DEALS.com.auSimilar opinion? Write a review on ieatwords.com.au!
Pamela OSullivanPerth, WA
Great customer service.
I am so happy to have received an order that had taken such a long time to arrive to me. I contacted Scoopon and I hadn’t even ordered through them. It turned out I had ordered through Deals. I received an email from Annabel and she dealt with my problem ASAP and I received it within a couple of days. So thank you so much Annabel .
1 comment
Sue T.Deals.com.au
Hi Pamela,
Thank you for your review.... Read more
We are so pleased to hear that Annabel was able to assist you with this purchase. We appreciate your feedback and are glad you're happy with our teams service! Have a nice day. Kind Regards, DEALS.com.auSimilar opinion? Write a review on ieatwords.com.au!
SallyGreater Melbourne (Outer), VIC
Amazing service - 110% service
Excellent service from Annabel at Deals. Annabel constantly kept us updated, contacted and liaised with suppliers, ordered our products when our code didn’t work and now our red wine is on the way!! Thanks heaps!
1 comment
Sue T.Deals.com.au
Hi Sally,
Thanks for your review.... Read more
We are so pleased that Annabel was so helpful. Your feedback is very much appreciated. Have a nice day. Kind Regards, DEALSSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Was LIED to and OVERCHARGED
I ordered 3 air conditioners from them for $99 they ended up charging me $209.00. I only got one and it was defective. It didn't come with the right attachment to power it. So, the only one I got doesn't work. Then when I contacted them they said "your order was completed" and they wouldn't give me any credit. They told me they sent me 3. Their own charge to my credit card says "QUANTITY 1". Even their own paper trail produced by their own company with their own name on it tells the truth against them. I have disputed it with my credit card co...Read more
mpany and they have responded. I can't wait to read what they could possible say to defend their red hand in the cookie jar events of lying and stealing. They went for two cookies of breaking commandments and got caught. I wonder if people will even read this and care?3 comments
Sue T.Deals.com.au
Hi Jason,
We are terribly sorry to hear of the experience you've had with this purchase.... Read more
We have sent you a private message requesting more details so we can look into this matter right away for you. Again, please accept our apologies for the entire inconvenience. We look forward to hearing from you. Kind Regards, DEALS.com.auYour team already sent me a message saying my order was completed in full so you are not interested in helping me. Your more interested in letting your vendors rip people off that is why you don't hav... Read more
e a customer service number listed for people to call or an address listed so people know where you are located. That all says you are part of ripping people off.I reported you to IC3. You can deal with them now, because it has been a few weeks and you already told my credit card company you completed my order. You are scam artists. This isn't a true statement... Read more
. They already reported to my credit card company that they completed my order. They are just doing this statement as a lie to show good face for people, but are not interested in really doing what they say they want to do.Similar opinion? Write a review on ieatwords.com.au!
Good customer Service
Whenever I need help with my voucher, I always got a positive reply and they kept in touch with me. The customer service makes me feel very safe and comfortable to use this web.
1 comment
Sue T.Deals.com.au
Hi there,
Thank you so much for your amazing review!... Read more
We really love hearing our customers great feedback and are so happy to hear that you enjoyed your experience with us. We hope you have a nice afternoon. Kind Regards, DEALSSimilar opinion? Write a review on ieatwords.com.au!
deals to the rescue
Loraine the wonder woman made things so easy for me to get my deal and use the promo with such ease! thx again for you aid will use again soon !
1 comment
Sue T.Deals.com.au
Hi Hazel,
Thank you for your review.... Read more
It is amazing to hear that Lorain was so helpful and that you were able to use your promo code. We hope you have a great day. Kind Regards, DEALSSimilar opinion? Write a review on ieatwords.com.au!
CazSouth East Queensland, QLD
Excellent service
Mae from Deals.com.au customer service team is amazing! great attitude, amazing service and a delight to deal with. I had a disappointing experience with a package I had purchased and Deals.com.au were very responsive to my experience. Not only did they fix the problem but kept me informed all the way
1 comment
Sue T.Deals.com.au
Hi Caz,
Thanks for taking the time to write this review.... Read more
We really enjoy hearing our customers great feedback and are glad Mae was so helpful. Have a nice day. Kind Regards, DEALSSimilar opinion? Write a review on ieatwords.com.au!
The heart of the problem
Wanting to take advantage of a second offer of an experience we'd previously enjoyed, I made a couple of unsuccessful attempts to check available dates. Swapping browsers fixed this problem but apparently froze me out of the advertised promo discount. Contacting Deals, Lorain carefully and cordially checked all the relevant details and then provided me with a circuit breaker to solve the problem. All the correspondence was polite, cheerful and aimed at the customer's best interest. Top marks.
1 comment
Sue T.Deals.com.au
Hi Ian,
Thank you for taking the time to write this review.... Read more
We are very pleased to hear that Lorain was able to help right away so you would not miss out! Your feedback is appreciated. Have a great day. Kind Regards, DEALSSimilar opinion? Write a review on ieatwords.com.au!
KathieSydney, NSW
Great customer service
Was dealt with great customer service, patience and taking time to resolve my issue. Thankyou soo much. I had dealt with another team member just before this one and was told pretty much to do it myself. Thankyou again Mae
1 comment
Sue T.Deals.com.au
Hi Kathie,
Thank you for taking the time to write this review.... Read more
We are pleased to hear that Mae was able to assist you here. We will be in touch with you through private message so we can look into this matter further. We look forward to hearing from you. Kind Regards, DEALSSimilar opinion? Write a review on ieatwords.com.au!
ROBERT P PORTEOUS
- 2 reviews
Best online store in Australia
Deals always have great bargains in their website. I have used many of them from car care and service to electronic goods. There is always quick delivery and fair postage prices
1 comment
Sue T.Deals.com.au
Hi Robert,
Thank you for your review.... Read more
We are so pleased to hear that you are happy with the vouchers and products you've purchased. Have a great day and we look forward to continually providing great deals! Kind Regards, DEALSSimilar opinion? Write a review on ieatwords.com.au!
SabrinaSydney, NSW
So good I’m going back for more!
I purchased a voucher for The Watershed in Darling Harbour. I was so impressed I’ll be buying more and taking lots of friends with me! Such a great deal, the staff were very attentive and the food is excellent. Thanks deals!!
1 comment
Sue T.Deals.com.au
Hi Sabrina,
Thank you so much for your great review!... Read more
We are so pleased to hear that you are happy with the service received. Your feedback is very much appreciated. Have a great day. Kind Regards, DEALSSimilar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
dogsbody55asked
I am trying to redeem but it won’t let me do it it keeps sending me to purchase another one for 24.99 pounds subsequently I have purchased more so I want those cancelled and to redeem the original one. This is rediculous try making it simpler. Thank-u Carmel McCawley.
1 answer
Bea A.Deals.com.au
Hi Carmel,
We are sincerely sorry to hear that you are unable to complete your voucher redemption as it keeps re routing you to a different site. We will certainly be reviewing this further for you in order to provide you the best fit resolution.
Please check your inbox for our private message asking for your voucher details to assist you urgently.
We look forward to hearing back from you soon and may you have a lovely day!
Kind regards.
DEALS.com.au
Lyndaasked
Discount code wont apply NOVCR10, meets fine print, dinner is $59, expires 17/11, today is 16th.
1 answer
Cecilia T.Deals.com.au
Hi Lynda!
Thank you for reaching out.
Kindly check your inbox for our PM to assist you further with the promo code.
Have a nice day!
Kind regards,
DEALS.com.au
Jenny Rasked
Hi I have a Deals dining voucher code 3ND2TC7K for Montania Café 97560022 expiring on 11 March. I tried several times to book online then phoned the café. They say all dates are booked out and I need to contact Deals to give the café permission to extend the expiry date. Can you please help. Jenny R
1 answer
Sue T.Deals.com.au
Hi Jenny,
We are sorry to hear that you are having trouble booking your voucher.
We will be able to assist you with your booking.
A member of our team will be contacting you via email to help you complete your booking.
Have a great afternoon.
Kind Regards,
DEALS
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Bea A.Deals.com.au
Hi Sze Wen,
Thank you for leaving us a 5-star review!... Read more
We totally agree that Marvell is exemplary when it comes to providing our valued customers like you a great service. We are grateful for your kind words and continuous support. May you have a great day ahead! Kind regards, DEALS