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BRL80South East Queensland, QLD
Absolute lifesavers
Seriously, Deferit has been an absolute lifesaver. This is how I pay many of my bills when I know that I will be short for that week. I try to budget as much as I can but sometimes it becomes difficult on a one income family. I have also encouraged others to use your service, there is no need to stress about bills when Deferit is available, and for such a low cost each month when you have bills active. Love the service and love the concept.
1 comment
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Rosetta R.Hunter Region, NSW
Not what I expected!
So being stuck for bills was stressing me out and someone told me about deferit. I was unsure about it but decided to give it a go anyway. They have taken so much stress off my shoulders by helping with my bill! 100% will use again!
1 comment
Jonnydeferit
Rosetta thanks so much for the review, and glad to hear that we helped :) Awesome to hear the feedback!
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ron_simkins
- 6 reviews
Another way to decimate your credit file.
Whilst the idea is good in theory, when will these companies realise that performing a credit check for essential bills sub $500 looks quite bad on your credit file.
Imagine applying for a home loan and the loan assessor sees a credit check for deferit, he or she will likely file your application in the closest document shredder as they will wonder why you cant afford the light bill etc.
In fairness to deferit, he fees are very fair compared to the other BNPL schemes.
1 comment
Jonnydeferit
Hi Ron, thanks for your comment! Times are actually changing and many Australians are using budgeting services like deferit and even BNPL for discretionary items (which we do not support as we only wa... Read more
nt to help Aussies with things they have to pay). When we run a credit check, we do not specify an amount on the credit file (as it is a budgeting tool) which is a bit different to a credit card or loan. Due to the popularity of these types of services, if the bank does see an inquiry from a company like ours they generally ask for a 'Statement of account' which includes how much the credit limit is and what is owing - we haven't had any big issues with this. We hope this helps clear some things up. :)Similar opinion? Write a review on ieatwords.com.au!
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LauraVictoria
So Good!
Amazing! Makes paying bills so much easier for people who can’t afford to fork out hundreds at once. Makes budgeting so easy and more affordable! 110% recommend! I use it all the time!
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The reviewer stated that an incentive was offered for this review
smokCentral West, NSW
- 87 reviews
- Verified customer
What a brilliant idea.
I signed up to test out deferit. I uploaded a small bill of around $120 just to trial the service, and all I can say is what a bloody fantastic idea. Sure you might pay an extra $10 in fees, but for those of us that find it difficult to pay a power bill etc on time, especially around times of Xmas etc, this service is gonna be the afterpay of bills. I've made my first payment, and it's just like a buy now pay later service, only for billing. Thanks for coming up with a service that's going to assist Aussies to keep ontop of their bills.
1 comment
Jonnydeferit
Amazing to get that feedback, thank you so much :)
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Extremely easy way to pay your bills
I have been using it for more than a year now. It is great. An extremely easy way to pay your bills, especially with the smartphone app. Helps you manage your bill expenses.
Marek
1 comment
Jonnydeferit
Great to hear Marek! Thanks for the feedback :)
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Peter JAdelaide
- 7 reviews
Awesome service
I have been using Deferit for a couple of months and loving it, makes life so much easier to pay bills, thank you for making life easier Deferit a good budgeting tool also, definitely recommend this service
1 comment
Jonnydeferit
Peter thanks so much for the kind words :) We love that we're helping as a good budgeting tool!
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Trent W.Perth, WA
- 2 reviews
- Verified customer
Cannot fault Deferit
I have been using deferit for over a year.
I have had nothing but good experiences from this service; they take care of many different types of bills and split them into four easy payments. Even large commitments like car registration are no trouble. As a single person on a single income these costs can take a toll fortnight to fortnight, but deferit is always there to make life easier by dividing the bill into four repayments over 8 weeks - and sometimes you dont even notice having to pay. Whereas forking our large bills all in one hit can le...Read more
2 comments
Jonnydeferit
Trent, when we see reviews like this, it reaffirms our mission on why we started deferit. Thank you so much for taking the time to write such a comprehensive review and for being such an awesome customer!!
You are so welcome. Keep up the great work and helping out those as you do. Lifesavers!
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Steph WCentral Highlands and Goldfields, VIC
- 3 reviews
- 1 like
Absolutely love this service
Loving deferit . Super easy to use bills are paid quick . Very convenient for your pay on time electricity & gas discounts. Saves forking
Out hundreds for bills at a time . 4 easy repayments highly recommend .
1 comment
Jonnydeferit
Thanks Steph, we love to hear that feedback! Have an awesome weekend :)
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SMCSouth East Queensland, QLD
- 15 reviews
- 1 like
Good for Bills, but be aware there is no clear cut definition of bills they support
Be aware bills uploaded are subject to scrutinization by the team at deferit
Terms and conditions don't clearly state this however they will advise if bill type is not supported
Ideal for rego, water, electricity and gas but any thing that is tangible (Laptops, computer stores or any purchases of a physical item) will NOT be approved.
Ideal for bills, can take some time to approve bills (Subject to checks)
Credit checks are done at initial signup.
**Very slow approving bills - uploaded a foxtel bill today at 8:30am and now nearly 12pm qld time and still NOT approved, even after I am loyal customer**
**Review reflects my personal experience with Deferit**...Read more
Customer service is helpful but often not experienced with answers and generic responses will be provided when they do not understand a question. My advice: Use for bills and anything that offers a proper invoice Tangible items are a no go and will not be supported My advice to Deferit as a company: Supported bills list Better credit limits for long term customers CCR Reporting for Revolving line of credit for credit reporting on time payments Live chat support rather than email Transparency in bill support Application on IOS / Android shows credit limits / available balance in a nicer fashion Better Referral bonuses.6 comments
Jonnydeferit
Hi Shawn, sorry to hear that you are unhappy with us because we could not accept your bill. As one of our early and loyal customers, we're sorry to hear you've had a negative experience.
Umart retail... Read more
Yeah not wearing that
1. You allowed it to slip through the cracks not once but twice... Read more
2. You failed to mention it after the first purchase 3. Its a valid bill in my eyes, you pay the retailer, I pick my goods up I go home, how is this any different to any other bill, there is literally no risk to your company. 4. Your company changes the rules when it wants to and this response compared to how I was treated a year ago shows me you do not care about customers. Your ethos means nothing when you treat customers like me poorly and fail to do the proper checks If you have failed to do this check then how should people show trust in future It makes me wonder....this is just the tip of the iceberg it seems if your system allows a bill not ONCE but TWICE to be paid... Deferit has GONE DOWNHILL since the early days Won't be recommending you any more.Jonnydeferit
Hi Shawn, I'm the original operator who on-boarded you so I'm obviously sad to hear you feel that way. We made a mistake and let you pay Umart before on our platform. This happened twice. However, we ... Read more
are now aware of it and can't let it go through anymore. That doesn't mean you can't use us - there are still a ton of bills you can defer. I can appreciate you're annoyed about it, again really sorry. For feedback purposes - do you think the service has gone down because we can't pay this for you now or has there been other things which have caused you to have a negative experience?Similar opinion? Write a review on ieatwords.com.au!
Amulya V.Greater Melbourne (Inner), VIC
- 3 reviews
Awesome service
I used this loved it and paid few bills the experience was great if we pay the instalment amounts on time I think we will not have any issues
Great customer service experience aswell always answered my queries
1 comment
Jonnydeferit
Thanks Amulya, we really appreciate the review :)
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Ilone P.South East Queensland, QLD
- 2 reviews
Fantastic Service
Love Deferit, so easy to use and my bills are paid on time without the added stress! Highly recommend them to anyone who needs help paying their bills and don’t want to get ripped off using a payday loan or emergency loan, Deferit don’t charge extra fees or interest
1 comment
Jonnydeferit
Thanks Ilone! Glad to hear you enjoyed using us and we love having you as our customer :)
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Grant T.
- 2 reviews
Great service
I have been using this service for over a year. It’s a real life saver. Have recommended to lots of family and friends who all use them now too. Love it
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Peeved off julie
- 3 reviews
- 1 like
A bit confused
I have deferred a few bills and been happy and my last bill I've had to confirm it's me and send my I'd to confirm it's me when nothing has changed now im afraid my due date has passed why do I have to confirm I'd when nothing has changed
1 comment
Jonnydeferit
Hi Julie! We've just recently implemented a new ID check for your security. Please send us an email if you're having any issues and we'd be happy to sort everything out for you! [email protected]
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Lisa G.Sydney, NSW
This service is really good
This is an amazing service which allows you to defer bill by essentially splitting them into different payments - so if you are whacked with a huge electricity bill (like I was for $1200 during winter), you can defer it to 3 payments of $400 over a few months for a monthly fee of $5 and Deferit pays the whole bill before its due date. WIN. That means you don't lose your early discount with the electricity company (and also don't pay late fees which are much higher than the $5/month) and it also means your credit rating remains good. There is no interest charged.
1 comment
Jonnydeferit
Thanks Lisa! Great to hear that you're enjoying the service. :)
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KellyMurray Mallee, SA
- 14 reviews
Great way to get bills paid off
Helpful and saves on those late fees! My credit score was pretty good but now even better with being able to Have My bills paid off in one go with just small amount to pay back. A great initiative.
1 comment
Jonnydeferit
Thanks Kelly! So glad that we could help!
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RossPerth, WA
- 6 reviews
It does list on your credit file
Pretty good in a pinch, it does put listings on your credit file, so be aware of that. Still waiting to see if they use positive credit reporting, perhaps the monthly fee is slightly high. Great customer service though and easy to use.
1 comment
Jonnydeferit
Hi Ross! While we do an enquiry on your credit report, we make sure that it has the absolute minimum negative effect possible and we only ever do it once. Once you have an account with deferit, you ca... Read more
n use it for as long as you like. We would love to do positive credit reporting, however currently we are unable to. Thanks for your feedback and kind words about our customer service team! :)Similar opinion? Write a review on ieatwords.com.au!
Bradley K.South East Queensland, QLD
Customer service is great
I have had a great customer service experience with Deferit, I had made a wrong decision to post my first review based on not knowing how the system works out your amount you can lend, but now I understand exactly how they operate and how their system works, it is a very benificial and an easy service to use. If you have any concerns, all to need to to is ask.
1 comment
Jonnydeferit
Thanks so much Bradley! We pride ourselves on great customer service and we're so glad you had a good experience with our team. :)
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Questions & Answers
Wezasked
Hi, just wondering how this works, after my first payment has come out does that then get credited back to my balance or do I have to wait until all 4 payments have been made before my balance gets credited again with any payments I have made
1 answer
Jonnydeferit
Hi Wez, thanks for reaching out. Your first payment will be added back to your credit when your 2nd payment goes through, and so on. Let us know if you have any further questions :)
Michelle70asked
Can you use deferit for a rental bond
2 answers
Jonnydeferit
Hi Michelle, we support pretty much every bill but not rent. Check out our FAQ for further info: deferit.com.au/faq
rosasasked
can you pay school fees or partial payment for any type of bills?
1 answer
Jonnydeferit
Yes we support school fees as long as it has a supported payment option on the invoice and bills can also be partially paid with our service :) Let us know if you have any further questions!
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Jonnydeferit
Amazing feedback! Thank you so much and we're glad we are helping. Have a good Easter long weekend :)