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6 questions from our users

JUlian

JUlianasked

2 years old occasionally turns itself off and screen flashes with odd numbers try to touch timer button twice ( as per instruction book ) nothing happens. Turn off at wall on again nothing changes. Then just as suddenly turns back to normal. not blocked not fallen over not touched > What can I do ?



No answers
Chantal R.

Chantal R.asked

The beeping has become erratic. Sometimes it starts as I turn the heater on. Other times it’s after a couple of hours. How do I address this?

No answers
JENNA

JENNAasked

Hi i see above others have had issues with it turning off and beeping with the panel lights flashing, some times it does this within a couple of minutes other times it can last 2 hours, has anybody found out the issue?

1 answer
Mark H.
Mark H.

I believe it's a faulty tip over switch and appears to be common on many units based on reviews I've read. If you intentionally lay the unit over during operation, it will cut out with the same flashing dot on the screen and beeping sound. Mine has good days and bad days and I've been struggling with it for a few year. I'm going to figure out how to bypass the tip over switch to hopefully fix it (and make the unit more dangerous in the meantime).

George

Georgeasked

DeLonghi HCX9124E: Noted the plug tends to get very hot on higher temperature settings. Is this normal.



No answers
feryl

ferylasked

wondering how you find the cost of running this heater?

2 answers
Ally
Ally

Hi there,
I’m not sure yet as we have only been using it consistently for 1.5 weeks. Once I get an electricity bill I can let you know. But it really keeps the bedroom lovely and warm over night.

feryl
feryl

Thanks Ally, look forward to an update.

Farrukh

Farrukhasked

Can this unit be mounted on the wall? I see a picture showing such



1 answer
Jonathon
Jonathon

Hi, yes, the product comes with mounting brackets and screws.

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