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Reviews

3.0

12 reviews
5
(6)
4
(0)
3
(0)
2
(0)
1
(6)
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Patricia

PatriciaMetropolitan Adelaide, SA

Exceptional customer Service & Job well done. 5+++++

published

These guys are great. Job was done in the 3 hour time frame no mucking about. Great customer service from the man that came with a smile & a can do attitude. Great customer service from the man in the office that was straight to the point. I will definitely recommend Dial a Digger to my Friends and Family. Everybody is treated equally. Thank you for making the job easy and stress free. Job was done Mon 02/03/2020.

1 comment
Dial A Digger
Lee T.Dial A Digger
Dwayne

DwayneMetropolitan Adelaide, SA

Good job done

published

Thank you to the 2 dial a digger guys that came out to complete our work. 1 was tight access as we had narrow access and 1 was a bigger machine. Both guys work together to get the job done under the quoted time which made it cheaper for us. Wasn't sure how to pay and was told we accept cash,credit card or EFT
Thanks for a job well done



1 comment
Dial A Digger
Lee T.Dial A Digger
J Pellegrini

J PellegriniMetropolitan Adelaide, SA

Amazing work! Efficient and friendly

published

Quote was amazing, they came out and assessed our block and worked with us to get us the cheapest quote. Finished the levelling in the 3 hours time limit and it looks great! We couldn’t
be happier especially when we were in a rush to get something booked in. 10/10 would call every time!

1 comment
Dial A Digger
Lee T.Dial A Digger
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Great Service!

published

These guys were great to deal with! They got a machine out to us on the same day we called and were half the price of other quotes!
The guy who came was really friendly, did a great job and went over and above. Thank you, I’ll be coming straight back to you guys next time!

1 comment
Dial A Digger
Lee T.Dial A Digger

Exceeded Expectations

published

It was a small job that the operator did within the 3 hour minimum charge, (2hrs). Therefore I was able to get additional work done with the machine that I thought I would save money and do it by hand. In the end I believe he spent 3.5 hrs getting my extra work done and still only charged the minimum rate.

1 comment
Dial A Digger
Lee T.Dial A Digger

Thank you Dion for your fabulous feedback. We have run our company for over 38 years and we pride ourselves if provide a superior service to all our clients. We will be sure to pass on your 5 Star Review to our operator and office Staff.
Many Thanks

Disrespectful

published

Beware they will damage your property - my fence and the side of the house now requiring repairs thanks to workmanship on a job that required them to go no where near either! And they show no remorse for the damage caused. Oh and don't bother calling the SA directed company number - the guy doesn't care in the slightest. Never again!!!

Rip off!

published

Timesheet exaggerated how long they were here, didn't have the right equipment to work efficiently and mislead how long the job will take. Costs lots more than the quote. Cancelled and rescheduled twice - unreliable. Only method of payment is credit card and they conveniently charge a fee for paying by credit cards!

1 comment
Dial A Digger
Lee T.Dial A Digger
Irena B.

Irena B.Greater Melbourne (Outer), VIC

Going the extra MILE!

published

Just want to thank you for the honest, integrity, friendly work you did for us. You are a trustful person and what is really rare, you did what you said. Thank you. Irena

1 comment
Dial A Digger
Lee T.Dial A Digger
Gaurang

GaurangGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Worst customer service ever

published
1 comment
Dial A Digger
Lee T.Dial A Digger
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Absolutely Shocking - Do Not Recommend

published

Works that Instructed were finished incomplete. They essentially created more mess than contributed. I will never recommend. they offered to come back and charge more money to fix the problem that they caused.

1 comment
Dial A Digger
Lee T.Dial A Digger
DRoberts90

DRoberts90AU

  • 11 reviews
  • 11 likes

Incomplete job and disorganised

published
1 comment
Dial A Digger
Lee T.Dial A Digger
Lenderson

Lendersonmelbourne

  • 3 reviews
  • 5 likes
  • Verified customer

Inexperienced operator

published

Booked in this company to dig some stump holes, told would send most experience operator, when the holes were completed some were not drilled straight and we had to get our builder to fix them, which took another day. Operator was not given the correct equipment to complete the job so it took longer than it should of. Made complaint to the head office, which were fobbed off. Would not recommend this company!

1 comment
Dial A Digger
Lee T.Dial A Digger

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