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AlexSydney Surrounds, NSW
- 3 reviews
- Phantom Pro Plus
- Verified purchase
Time-wasting. Keep away from DJI products
Long story short: don't buy any DJI products especially if they're on discount and especially from JBHIFI.
Don't try to replace with another product this is time-wasting.
I bought a returned(change of mind, they said nothing wrong with it, it is just "change of mind") DJI Phantom 4 Pro. There was a battery fault. I replaced it next day at JBHIFI with the brand new one for the same price. Was very happy, but not long. The 2nd one also had issues with the battery. The day I replaced it, I went on a trip around Australia (Sydney - Coffin Bay - Ad...Read more
elaide- Great Ocean Rd - Melbourne - Sydney) and I still wanted to keep the drone. I found many videos on youtube people having same problem. When I was in Dubbo in motel I called to Adelaide JBHIFI and asked if they could find a battery replacement or a drone replacement and they said we don't have in stock and to order a replacement we need to see a fault. They asked to come to the shop and show a fault. I said I can send a link to a video I recorded and uploaded to youtube and also links to videos uploaded by other people who have same problem. They said we wanna help you and you have to bring it to the shop. I tried to explain that I can't go to the shop as I need to do extra 400-500km just to show them and obvious DJI fault as many people in comments confirming that. I also said that I will be in Adelaide on a way back just for 1-2 days and that would not be enough to order a replacement. They still said you need to bring it to the shop. Eventually I returned it to the Adelaide store. I have lost so much time for nothing. My advice keep away from DJI products. Just buy a drone kit from aliexpress for $150-200, gimbal & gopro and you'll get a repaireable drone with no intelligent battery, which is in fact the dumb battery which is rip off($300). It did not charge in 2 drones I bought(many people have had same problems) and from time to time it was showing high voltage error. I was using original DJI charger. All these problems I have had with a product which is currently on Amazon ~ $2300. I wonder what I would have had if I bought some drone like DJI Mavic Mini which is $599?Similar opinion? Write a review on ieatwords.com.au!
Excellent repair service
I would like to thank DJI repair service for their prompt service on my Drone. The Drone casing had broken. DJI have replaced the casing and cleaned dust and dirt off the Drone. All this for no extra cost. I am very happy with the Phantom 4 Pro it has been an excellent investment.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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