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Jade

JadeGold Coast

  • 12 reviews
  • 1 like
  • Verified purchase

Modern design

published

I purchased this along with my Dyson hair dryer and I’m glad I did. The attachments stick by magnet underneath, the stand is great quality and very sturdy. It holds my hair dryer very well. The price is a little over priced but it’s a accessory that not many other hair dryer companies make. Very thoughtful design

melodramie001

melodramie001Metropolitan Adelaide, SA

  • 35 reviews

More than it seems

published

Questions & Answers

Hanska

Hanskaasked

Purchased supersonic stand las month and have same issue with top attachment, Dyson have now replaced it twice and both replacements with the same fault, really?? Could nobody have checked replacements before they were sent as this not a new problem. So phoned 2 days ago and call taker or her supervisor was going to either call me back yesterday, did not happen, very annoying Dyson. Just undone all the previous really good experiences with Dyson

2 answers
Dyson
Dyson Team ..Dyson

We are sorry to hear about this. We trust this has been sorted, however if we can assist further please email [email protected] with your details and we will be in touch.

Hanska
Hanska

Just took the 4th replacement to Dyson service centre Melbourne and it was found that my supersonic attachments were the problem both clicked into the lower holder but not the top one. Dyson very kindly replaced one of the attachments so I could use the stand, also are going to refund purchase price once previous 2 stands are returned, just reconfirmed their superior customer care. Thanks Dyson

Frances T

Frances Tasked

Recently purchased a hairdryer stand (took delivery yesterday). Hairdryer and lower attachment hold very well. However the attachment does not adhere under the hairdryer. Please advise.



2 answers
Dyson
Dyson Team ..Dyson

This certainly doesn't sound right and we will be happy to help get this sorted.

Please just forward your details along with your order number (if possible) and serial number of your machine to [email protected]. Our Dyson Experts will be in touch and happy to help get this sorted.

Frances T
Frances T

I have spoken to someone this morning, forwarded photos and the item is be8ng replaced. Thank you.

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