We purchased the Ecosa single topper which arrived folded up inside a tiny SQUARE box, alarm bells rang and after opening the box and laying out the topper it was nothing like we expected, its very very thin, ours has a big crease right down the middle making it anything but comfortable, I have a good mattress, after one noght of sleeping on M.r slippy its off to the cupboard, as a pensioner, 247 bucks is a lot to throw away, very very disappointed

We have the ecosa bed and it’s amazing with a few different settings for comfort and adding this Ecosa topper was just the magic for a rested nights sleep and many in a row. Really happy we got this topper too!

The topper was incorrectly sized to the ecosa mattress by an inch on 2 sides. The straps are weak and slip resistant dots don't do anything!!! We have to pull this heavy damn thing up the bed every day! Customer service was a joke! Blaming the customer from moving in bed???? Um hello we're asleep, in a bed that was designed to be slept in???? If I move in my sleep I'm 100% the same as every other human on the planet!

Product does not perform as advertised, and ecosa don't care, even though they have a supposed 10year warranty?????

So sick of business's bullying and ripping of consumers and they get away with it.

I bought our topper nearly 3 weeks ago and had it delivered to Canberra. It has not been on our bed more than a few hours as the smell made us both feel sick.
We aired the mattress, washed the cover and have put it repeatedly into the sunshine on and off over 2 weeks. It still smells!
Customer service has been unhelpful, suggesting I continue to wash the cover and saying the smell should disappear over time.
I do not recommend this topper especially for those who suffer from asthma, chemical sensitivities or migraines.

I thought I’d bought the dream mattress after adding the topper. Supported my bad back and all was good. Then I started to realise how much heat it retains. I’m dreading summer with it if this is winter. Now it’s sagging and my bad back is flaring up. They told me the dip needs to be a certain depth but I can’t photograph the problem to their satisfaction. This things going in the bin. A+ pre-sales support then you’re on your own. Dodgy.

The matress topper heats up during the night. The first night I woke up my body was overheating. I thought oh wow I've just wasted $300+. After reading ecosa don't take it back (illegal i would have thought according to Australian consumer affairs) I was determined to keep it on in the hope my body would adjust and get used to it. Its been 10 days and I've just ripped it off the bed at 3am! So annoyed

Bought this topper a couple of years ago for about $300, tried it on several different mattresses in the hope that it would get better, but I was kidding myself. Very hot, wake up sweating in mid winter, feels like sleeping on a giant marshmallow, you sink into it and it’s an effort to roll over in the middle of the night which tends to wake you up. Better to put your hard earned money towards a good quality mattress.

Mattress is of pretty low quality, when they say that you can alter the firmness - makes no difference, also, the different layers mean you get an ugly miss-shaped mattress.

The service is deplorable, they were 1 week late in delivery after I specifically confirmed the delivery date, to be told they had updated their systems and were again late. They then never processed the poultry $30 refund after I chased it up 3 times.

I find the product horrendous, really it is cheap for a reason it's a terrible mattress, and the service worse.

Sold mine to buy a Sleeping Duck and much happier.

The sheets are ok, very expensive for what they are.

I brought a Ecosa Topper found it is no good wake up every day in pain I can't even return it as they don't refund on the Toppers so now am stuck with it never buy through them again

I bought an ecosa topper based on all the hype on their website which is totally misleading, I suffer from 2 fused vertebrae of the spine, they said it would help ease the pain when I rang them, but it's the total opposite it's worse than sleeping on a wooden plank it's way too hard, so into the garage it went & I purchased an alternate brand topper so now I get a decent nights sleep, I wrote a review on their website & they won't even publish it which makes me question all their so called good reviews.

Soft and comfortable initially but over the night collapses and looses all its cushioning.
Woke up with a sore back several nights.
If you don't like plush mattresses don't get one.

We purchased this topper with the promise of softness and a cool night sleep. And with a hefty price tag we had a high expectation. This topper survived one night, just one! If you have the expectation of a cloud of softness, you will be dissapointed! It is not soft by any means (maybe I am spoilt I like a very soft bed) I was left with a sore back and sleepless night. I ended up purchasing a better topper at a local bedding store.
And with a no return policy we put this purchase down to a bad night a casino scenario, left with less money and nothing to show for it!

My partner found the ecosa mattress too hard and we purchased the mattress topper. While it made a difference to him, I anticipated a better product for the price. The topper attaches to the mattress with elastic bands on the corners, which squishes the mattress, slip off easily and don't keep the topper in place. I expected that the topper would be fitted, like a fitted sheet.

Decided to give the topper and pillow a go. Big no massive mistake. You'll get a better pillow from red dot for $20, but at least i got that. I have been waiting 2 weeks for the topper and will probably have to wait another 2 weeks for it as apparently they sent the topper to a unknown address. And don't bother calling them or using the online chat to get things sorted out. They actually tried to blame me, said I gave them the wrong address, how did the pillow get delivered then. Stay away is all i can say. Far far away.

Love my new topper! Very comfortable on my bed as it has added more cushioning. Thanks Ecosa for creating such an awesome product! I cannot live without this product. will purchase the pillowcase soon

We gave the Ecosa a try, but it was too hard for us. The topper made it much better, but after I got back pain, we had to give the mattress back. While the mattress wasn't for us, the service - delivery, contact, pick up, refund - was straight forward and very easy. ★★★ for the mattress, ★★★★★ for the service.