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Mattresses Buying Guide

Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

4.5

404 reviews
5
(305)
4
(53)
3
(22)
2
(5)
1
(19)
  • Value for Money
    4.6 (295)
  • Sleeping Position
    • Side (208)
    • Back (82)
    • Front (54)
  • Adjustment Period
    • Days (226)
    • Weeks (41)
    • I never got used to it! (15)
    • Months (7)
  • Pre-existing Neck / Back Issues Yes (56%) · No (44%)
  • Caused Discomfort Yes (8%) · No (92%)
  • Heat Retention Yes (19%) · No (81%)
  • Sagging Yes (6%) · No (94%)
  • Perceived Firmness
    • Medium (214)
    • Hard (51)
    • Soft (17)
    • Very Hard (5)
    • Very Soft (2)
  • Customer Service
    4.6 (275)
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Hmon27

Hmon27Sydney, NSW

Love it!!

published

Not only is this bed fun to set up it’s also the best nights sleep I’ve had in years. Plus the sheets are super soft! It’s supportive and seems very durable. Thanks Eva!

Purchased in December 2021.

Customer Service
Value for Money
Sleeping PositionBack and Side
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Eva
Eva M.Eva

Best night's sleep in years! That's quite the compliment, we're so pleased to hear you're loving the Eva :)

Jo L

Jo LSydney, NSW

  • 2 reviews

Luxurious sleep

published

This mattress provides the back support it claims and is still very plush, cosy and soft to the point where lounging is very fun and comfortable. Im sleeping very well and love staying in bed. This was a great purchase.

Purchased in December 2021 for A$800.00.

Customer Service
Value for Money
Sleeping PositionBack and Side
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Eva
Eva M.Eva

Thanks for your lovely feedback Jo! We hope we haven't made it too hard for you to get out of bed in the morning ;)



Review collected in partnership with Eva

Rebekah

RebekahHobart, TAS

  • 7 reviews

Best nights sleep I've had in decades!

published

I wake feeling so well rested after the 1st nights sleep on the Eva mattress,when I would normally wake feeling tired and exhausted! I don't wake as much during the night,so maybe that is the reason. The Eva is the perfect balance of firm softness. The Eva lives up to the hype, as far as I am concerned.

Purchased in December 2021 for A$900.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
3 comments
Eva
Eva M.Eva

I'm so pleased that you're enjoying your Eva mattress Rebekah! I hope there will be many more nights of restful sleep to come :)

Rebekah
Rebekah

If I could marry my Eva mattress, I would. <3 ;)

Eva
Eva M.Eva

Well now...if a mattress could blush! Thanks Rebekah!

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Julie

JulieSouth East Queensland, QLD

  • 2 reviews

So comfortable

published

Have had my Eva for a week and it is the most comfortable mattress I have ever slept on. I used to wake up with lower back pain with my previous mattress. Not anymore, I sleep so much better as well. Fantastic quality, I am so impressed with this company.

Purchased in December 2021 for A$800.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Eva
Eva M.Eva

Hi Julie - we're so happy to hear that the mattress has helped to improve your lower back pain. We hope you're still sleeping soundly!

Essdubbya

EssdubbyaSydney, NSW

  • 3 reviews

Excellent value for money

published

Still early days but quite impressed with the quality and comfort. We used to bounce about and wake up with our old expensive mattress. That no longer happens. It's great.

Purchased in December 2021 at Eva for A$800.00.

Customer Service
Value for Money
Sleeping PositionBack
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Eva
Eva M.Eva

Glad you're able to sleep through the night soundly with your Eva! Thanks so much for passing on your feedback to us :)

Review collected in partnership with Eva

Bud

BudGippsland, VIC

  • 9 reviews

Wonderfully comfortable especially for us with dodgy backs

published

No more rolling off the side of the bed or being jiggled around when your partner turns over. This mattress was quite firm but super comfortable right from the first sleep. The ordering process and prompt delivery was great to see, and the mattress was easy to install. The only criticism is the extra height compared to our old mattress. Overall, I'd certainly recommend EVA to anybody who is considering a new mattress and with the 120 day money back return offer you can't go wrong

Purchased in October 2021 for A$800.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Eva
Eva M.Eva

Hi Bud!
Our six-layer design means the Eva mattress could be a little bit higher than what you may be used to. Thanks for passing on your feedback!

We're so pleased to hear that you're loving the mattress :)

Fantastic

published

This was our first mattress-in-a-box purchase and we weren't disappointed. Eva mattresses were well reviewed and were happy we made the choice to purchase from Eva. Everything as described - firmness, support, comfort and no partner disturbance. Would recommend to others looking for this type of mattress. I wanted to wait a couple of weeks before reviewing, but there was little adjustment from our previous mattress and we are sleeping very comfortably. Nice work guys.

Purchased in November 2021.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Eva
Eva M.Eva

Hi Sue - thank you so much for taking the time to leave a review for us! We're grateful for your support and even happier to hear that you're loving the mattress! :)

SSS

SSSGreater Melbourne (Outer), VIC

  • 6 reviews

Out of the blue- unexpected 100% quality service.

published

Purchased in October 2021 for A$700.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention No
Sagging No
Perceived Firmness Very Hard
See all answers
1 comment
Eva
Eva M.Eva

We're so happy that we could help improve your quality of sleep Wendy :) Thanks so much for your support and if there are any further concerns please don't hesitate to reach out! [email protected]

Eric I

Eric IGreater Melbourne (Metropolitan), VIC

  • 8 reviews

Eva's Customer Service is Second to Non

published

Purchased in October 2021 for A$750.00.

Customer Service
Value for Money
Sleeping PositionBack and Side
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Eva
Eva M.Eva
Mattresses

Find out how Eva Mattress Queen compares to other Mattresses

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Tracey

TraceyVictoria

So impressed!

published

We thought it was finally time to invest in a decent mattress for our teenage son, but were nervous about a 'mattress in a box'. However, a sale made the price too good to overlook & we are so glad we didn't! Incredibly speedy delivery & our son has never slept better - he loves it. Now his younger brother wants an Eva Mattress, too!

Purchased in October 2021.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Eva
Eva M.Eva

Hey Tracey - we hope your son is still sleeping soundly! Thank you so much for passing on your feedback to us :)

Great mattress!

published

We have had our Eva mattress for almost two weeks now and love it. If you are after a firm, but not rock hard mattress, Eva is the way to go. I also love that it is an Australian owned and made product and even better, for every 10 mattresses Eva sells they donate one to charity.

Purchased for A$750.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Eva
Eva M.Eva

Best ever my back is loving it

published

Have a trouble back due to years of nursing Wake up ever day now and no more pain till I start moving sleeping so much better as well soooo happy with my purchase

Purchased in October 2021 for A$700.00.

Customer Service
Value for Money
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Soft
See all answers
1 comment
Eva
Eva M.Eva

Hey Deborah! We're so happy to hear that the mattress was a good fit for you! Thanks for taking the time to leave a review for us :)

Olivia L.

Olivia L.South East Queensland, QLD

Bait and switch scam

published
  • +3

Purchased in November 2021.

Customer Service
Value for Money
Adjustment PeriodI never got used to it!
Mark S

Mark SGreater Melbourne (Outer), VIC

  • 3 reviews
  • 3 likes

Dishonest and misleading company STAY AWAY!

published

I am one of the people who managed to score a $1 mattress, upon checking out the website suddenly stated that my shipping info is unavailable.

As you can see I am not the only who wasted their time.

I might've actually bought one if they sent me athat mattress.

Looks like EVA is going out of business forEVA!

Customer Service
Value for Money
Pre-existing Neck / Back Issues No
kim_gliddon

kim_gliddonPerth, WA

Scammers!

published
Customer Service
Mattresses

Find out how Eva Mattress Queen compares to other Mattresses

Know better, choose better.

Compare all
Charlie

CharlieGreater Melbourne (Outer), VIC

Awful mattress. Way too hot.

published

Awful mattress. Would not recommend. Way too hot. We found the springs made an awful clicking noise, as if they were tangled together. The return process was complicated and lengthy.

Purchased in October 2021 for A$900.00.

Sleeping PositionBack
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging Yes
Perceived Firmness Medium
See all answers
Tim

TimSydney, NSW

  • 2 reviews
  • 2 likes

Scammers

published

Ran a data grabbing scam by conning people to purchase a deal that was never going to be fulfilled. This is a dirty and unethical company with no morals.
May I also add that there CS is horrific.

Customer Service
Value for Money
Nicole

Nicole

  • 2 reviews
  • 2 likes

Very unprofessional company.

published

Steer clear of this business.
They have taken money out of people's accounts after a 'sale' but charged them full price. Replied via email to a customer which was meant to be sent to another worker which was about the customer though they accidentally sent it to the customer.
Deleting comments, reviews and have an automated response to every question asked.
Very unprofessional of this business, false advertising and poor customer service.

Purchased in November 2021.

Customer Service
Value for Money
Ppp

PppGreater Melbourne (Inner), VIC

Scammers who know have my personal details. Click bait promotion

published

Will never buy from them. They ran illegal campaign to add users to their database.
Unethical business marketing and should be fined for what they did.
Will be looking elsewhere for a new mattress

Marcel B.

Marcel B.Peel, WA

  • 11 reviews
  • 4 likes

Not impressed with how they treat customers

published

Purchased in October 2021 for A$750.00.

Customer Service
Value for Money
Sleeping PositionBack
Adjustment PeriodWeeks
See all answers
Page 2 of 21
See all Eva Mattress reviews

Questions & Answers

Liz M.

Liz M.asked

Queen

I live alone. Will I be able to set it up by myself?

2 answers
TruthSirum
TruthSirum

get someone to deliver to the room it will be set up in. the rest is incredibly easy, It comes rolled up in a box. you just take the cardboard off, put a slit in the plastic and it blows up like an opened vacuum sealed bag - it's actually fun to watch.

Eva
Eva M.Eva

Hi Liz,

Thanks for getting in touch with us.

It is definitely possible to set up the mattress on your own. We include some handy instructions that you will be able to follow closely, and if you encounter any issues, our customer support team is always here to help.

Best way to contact us is through email or phone - [email protected] / 03 8820 4034. Our team is available to help you Mon-Fri 9am-5pm.

Colin Hayes

Colin Hayesasked

Queen

Is it suitable for bad backs

No answers
Adrian

Adrianasked

Queen

The gaps on my slat base are 9cm although it does have a central bar support.
.
Will the mattress be okay on these slats - thanks
.
Would you reply to my email please?
.
[email removed]

No answers

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