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EvaKool Platinum DC210 (210L)
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- 7 reviews
- 4 likes
Fridge worked fine for two something years. ( fan failed but I replaced with no problems)
The freezer hinge broke and the door fell on my daughters head.
I have an email train as long as my arm trying to get parts from evakool but I just could not get parts so I made a dodgy repair with a roofing screw to hold the door on.
Recently the fridge door is showing signs of failure around the hinge. I have emailed evakool asking for parts. I have sent pictures and videos showing the fault and they can not get back to me.
The fridge works but the a...
Purchased in January 2017.
I Have owned this fridge for 4 Years and installed in a Zone Off road 21ft.6 Caravan and travelled all the Iconic corrugated roads in Australia It has never failed! and I Would highly recommend it.
Thanks for the awesome review Syd! We're glad to hear your fridge has followed you all around the amazing sights Australia has to offer. Happy travelling.
This is an update of my previous post regarding the thermostat failures in my EvaKool platinum 210 litre.
I contacted EvaKool about the problem and despite the fridge being in it’s 4th year, Josh and Shane at EvaKool are, at no cost sending me a digital thermostat upgrade with pictures and instructions which should allow me to fit it myself.
Shane (the technician) assured me it’s basically plug and play.
It’s important for me to point out that I wasn’t looking for a freebie, I just wanted to solve the problem, but I think Josh and Shane wen...
Read moret above and beyond in helping me and are a credit to EvaKool and justifies my belief in trying to buy Aussie wherever possible. The fridge is great - it was just let down by a bad thermostat. Thank you so much EvaKool. Terry K.
Purchased in May 2017.
Hi Terry,
Thanks for the great feedback. We're glad to hear that you've had a great after-sales service experience with Josh & Shane from our team. We'll ensure this is passed onto them direct....
Read more Happy camping! Kind Regards, EvaKool
Everkool did respond to my previous complaint about our fridge.
A service person did ring me and we discussed the problems / issue with the fridge not cooling.
He explained what they had discovered what the problem seemed to be.
They then sent to me replacement mother board and controller, at no charge.
I was able to fit it myself.
So happy I now have a fridge that is getting down to temperature.
I have control of how cold I want it to be.
I would suggest to anyone having problems with their fridge not getting down to temp, give them a call, be patient and they will get back to you.
Thanks to the service guy for your help.
A very happy customer now
Purchased in November 2018.
Hey Brett - thanks for the fantastic review. Glad we were able to assist you and get your fridge back up and running. Happy camping!
Find out how EvaKool Platinum DC210 (210L) compares to other Caravan Fridges
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- 4 reviews
- 20 likes
So disappointed in this company especially in this aweful covid time.Thanks so much!!! Rang H.O on sunny coast Qld, to get some advice on why the fridge suddenly doesn't work, its losing temperature only fridge not freezer,freezers fine. It was brand new and has been used for only a few weeks. It's been in the motohome which was in storage for 3 years, got receipts to prove.
We've moved back into m/h, it worked fine for a couple weeks then temp dropped. We trouble shooted and rang the mob that sold it to us,Sunny Coast Qld.. No help whatsoever....
Purchased in April 2017 for $2,200.
Hi LeeLee, so that we can better assist you, can you please email [email protected] with a copy of your proof of purchase and any information that can assist? We would like to investigate this for you. Kind Regards, EvaKool.
Yes i will.I have screenshot purchase price,from nab bank receipt, unfortunately only the final payment as the deposit was paid in cash.
Actually whilst i contact my bank on this. Evakool, you could help too buy looking up the delivery to "Opals"(doubt you would've ever had a delivery there before or since & by the looks of it now,it ...
Read moredoesn't have camping there at the moment, with the road works) (statute of limitations paperwork.)11 Ballentyne Crt, Glenview Qld. Just up the road from your business. Delivered on a wooden pallet in early Feb to April 2017.I'm thinking more likely April. Meanwhile ill contact my sources.
- 4 reviews
- 3 likes
Facts:
I have had 4 X DC 210s and every one has failed!
Our new fridge worked well for 3 weeks and now won't turn off and runs 24-7 and is killing our batteries!
We are remote and again can't get through to Evakool through their rubbish phone system!
They do not get how upsetting and inconvenient defective fridges are to travellers who camp remotely a lot. Our last failure was in the East MacDonnell Ranges and we lost 3 weeks screwing around to get repairs which eventually happened in Mt Isa.
Fact...never again!
Purchased in November 2022 for $1,779.
Questions & Answers
I’m having trouble with freezing up in fridge section and feel the compressor never cuts out turned thermostat back but compressor never cut out.
Have defrosted still Same issue
May have always been like this but we have never left for a long period
Can’t see access to evaporate core
Or it has a fan
Any ideas to fix up
Hi
We purchased our new fridge in 2020 fits perfectly in our van and looks great the only problem is how long it cycles for, sometimes it will cycle for up to 2 hours and the fridge has not been open for hours. This is a big drain on our batteries. Can you offer any suggestions.
Hi Colleen,
Our friendly customer service team can help you out. Please contact us on 1330 385 665 or email us on [email protected]....
Read more Kind Regards, EvaKool.
Hi Colleen. I have the same problem. Did you have any luck with evakool as i didn't. They said take the fridge out and bring it into us. Not ideal.
We did contact a fridge guy who said that the compressor was at the limit for the size of fridge, and that is probably why it cycles for so long. When we are free camping I turn the fridge down to tw...
Read moreo so it does not cycle for quiet as long. I still think it uses more power than our old fridge. When we get home will deal with the problem then, at least it works and keeps everything cold
Hi, we recently bought (12 months ago) an EvaKOOL 210 platinum upright fridge freezer. worked fine however found it quite noisy. it just stopped cooling right on the eve of Christmas, bad timing and could not use it. Any idea as to why this has happened as we've had not problems prior
Steve
Lots of examples of these fridges failing. The Evakool customer service technical support team were very helpful when my Evakool 140 PLATINUM died, but it was a terminal experience amd i had to throw it oit.
Hi Steve,
Happy New Year and sorry to hear that your fridge has stopped working....
Read more Can you please email [email protected] with a copy of your receipt and some more information about the issue you're having? We need to know things like if the fan is still running, if there were any error lights etc. so that we can better assist you. Kind Regards, EvaKoolGet an answer from our members and EvaKool Australia representatives
Details
| Category | Caravan Fridges |
|---|---|
| Price (RRP) | $2,299.00 |
| Manufacturer Warranty | 2 year(s) |
- MPN: BUNDLE-DC210 and DC210
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Hi Dan, we would like the opportunity to assist you further and getting those spare parts to you. Please give our team a call on 1300 385 665 and we can discuss further. Regards, Evakool Customer Service Team.