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Reviews

3.1

11 reviews
5
(4)
4
(0)
3
(2)
2
(3)
1
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    phoebe

    phoebeAtherton

    • 4 reviews

    Love!

    published

    We've had this BBQ for approximately 5 months now and could not be happier.
    Super sturdy with heavy duty plates including grill plate, flat plate and baking tray makes it very versatile and I often use it for roasts as well as barbecuing.
    The side burner is excellent and super hot making boiling water or stirfrying super quick and easy.
    Heating is even and adjustable.
    The interior light is excellent.



    Date PurchasedSep 2017
    1 comment
    Everdure
    Alexis P.Everdure
    Cobie

    CobiePerth, WA

    • 2 reviews

    Best BQ

    published

    We had the Everdure Ashburton for 13 years before we sold it. The Guy that bought it was beside himself at the condition of it. We used it at least three times a week. We cooked lots of roasts, steak, chops, bacon and eggs in it and we were very happy with it.
    I also used the wok burner heaps.
    We sold it as we are building and want to purchase the Evendure BQ kitchen and wine fridge.



    Date PurchasedNov 2002
    1 comment
    Everdure
    Alexis P.Everdure

    Thank you for your valuable feedback.

    Dirty Sanchez

    Dirty SanchezSydney, NSW

    • 2 reviews
    • 5 likes

    13 years old and still going strong

    published

    I bought my Ashburton 13 years ago & it has never let me down & I use it at least twice a week. To those people who say their snags roll of the back, just level the bloody BBQ. If you can't keep it clean you're not trying hard enough.

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    Ed B

    Ed BPerth

    • Verified purchase

    Over priced BBQ

    published

    I have had my 6 burner Ashburton BBQ for nearly 4 years now. It is hard to clean and the lights inside are just a dim glow now. watch your snag's on the grill plate as they tend to roll out the back and it struggles to roast with it having large gaps in the rear of the hood plus the hood being so big. My LHS ignite pack stopped working last month and I'm unable to find an replacement. also the Vapouriser under the grill plate has rotted out in places. I do use it 2-3 times a week but feel it should be in better condition as it is. I'm sure you could buy a better BBQ for less money.

    Paul

    PaulMorayfield

    Let Down,

    published

    I wish I had read these reports before forking out $1400, but I went with the theory that you get what you pay for.So I expected the quality to be above average. On this occasion I was let down on Christmas day. With over 15 people to cook for I had the bbq going at around 150-180 C for about 4 hours. At this stage the controls became too hot to handle without gloves and also too tight to adjust. As a result I resorted to pulling the knobs off and using a pair of pliers to control the gas flow. Oh! almost forgot, the igniters are now useless because the batteries got cooked inside them.

    michae

    michaerockingham

    • 2 reviews
    • 1 like

    Good

    published

    I got this BBQ Saturday put it together and cooked the same night for 20 family and friends. Plenty of room for the chops, snags, potatoes and steaks. Heats up quickly and cooks well. The men were impressed with the size and style and liked the lights in the hood. Clean up only took the time it takes to drink a couple of beers. If cooking with the hood down then cleaning under the hood after cooking ???? with out taking something off.
    Cooks quickly, plenty of room, the lights actualy do the job.
    How does one clean under the hood

    worst BBQ i have ever used

    published

    the BBQ is badly design for cooking and cleaning. The BBQ in hindsight is extremely overpriced considering I thought I as paying for quality an innovation. it is impossible to clean and would fail a Health Inspection if it were a commercial kitchen. The flat plate is badly designed for cooking and if you are not careful food like sausages can roll off the back. the hood design directs the heat at the cook and is impossible to clean underneath it. Underneath the plates are delicate igniters which have failed to work. I work with a lot of BBQS and this the WORST BBQ. I am giving it away for free just to be rid of it.

    expensive, bad design, bad customer support, faulty parts and hard to clean

    1 comment
    Bongo
    Bongo
    RetailTherapy

    RetailTherapyAU

    • 2 reviews
    • 1 like

    Will never buy anything from Everdure

    published

    When we bought the barbecue (probably two years ago) we were supposed to receive a dozen bottles of wine. These never arrived even though I phoned the company. The barbecue in not used very often as it is located at our weekender and is covered 90 per cent of the time. Despite this it is already starting to rust around the wok burner lid. In addition the temperature gauge has never worked.

    KerrieH

    KerrieHAU

    • 2 reviews

    VERY Disappointed

    published

    Tried to cook baked meats like I used to in my old BBQ which I had for 12 years, only to have the new one catch fire near the Wok gas line. Luckily a family member spotted the fire before any damage was done to our 8 month old house!! The follow up warranty 'service' was VERY poor!! Customer Service training is BADLY needed.The girls at the call centre were lovely(NZ)but the actual Austalian service people were most disinterested in any problem I might have had????
    The LED lighting in the hood, the qualityof the steel, the cast iron burners
    VERY poor customer service under the warranty, hot spots on the plates, takes a while to heat up and uneven cooking

    1 comment
    StevenO
    StevenO

    I had the same experience it caught fire on the 4th go been a long time arguing and so far has been over 3 months trying to work it out handed it to the insurance company

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    pepdog

    pepdog

    • 4 reviews

    Bad

    published

    bit dissapointed after spending 1500 on a barbque,more suited to less use and more cleaning.needs to be a spray and wipe job after every use.
    its looks good and cooks ok
    little difficult to get to back of plate with wire rack in,hinges on wok cover are not good,two of three ignitions are not working,one has melted due to over heating with lid down (my fault).corrosion starting after 18 mths because i clean with karcher,fat gets between lid and rear section due to way lid slides back.

    1 comment
    Bongo
    Bongo

    Change the batteries. The ones that come with the unit are a bit too short I think. I put new ones in and they were a bit longer and solved the problem of two failed ignitors

    Excellent

    published

    Questions & Answers

    Sunder Rekhraj

    Sunder Rekhrajasked

    Can i get a cover for the Everdure Ashburton ?

    2 answers
    Dirty Sanchez
    Dirty Sanchez

    Yes, I have one from dinky-di Quality Outdoor Products. Ph: 0421 177 925. P.O. Box 609 Yamba NSW 2464. www.dinkydi.com.au. Not sure where my wife bought it from but its lasted a out 8 years now. Hope this helps.

    Cobie
    Cobie

    We had a cover for ours.
    I’m sure you can still buy them.

    Donna

    Donnaasked

    Hi I have a second hand one boy can’t work out how to light it without user a lighter ? Maybe something is missing ? Thanks

    4 answers
    Dirty Sanchez
    Dirty Sanchez

    I use a butane blow torch I bought from Bunno's for about $30. Works way better than any ignition button. https://www.bunnings.com.au/gasmate-butane-fire-lighter-torch_p3171665

    Everdure
    Alexis P.Everdure

    Good morning, the batteries in your ignition could need to be changed, this requires 3 x AA batteries one per switch, if this is not successful please contact our customer service desk on 1300 739 033 and one of our friendly team will assist you further. The team at Everdure.

    Tony P
    Tony P

    Hi Alexis, would it be possible to ask for the length measurements of the three door handles and the length measurement of the handle that opens the hood please
    I’m away and desperately seeking these measurements
    Thanks Tony

    Graeme

    Graemeasked

    When using my rotissery I take out the plates as told to but my guage never gets above 150 degrees. Has anyone else had this problem?
    Graeme

    1 answer
    Everdure
    Alexis P.Everdure

    Good afternoon Graeme,

    Could you please contact our customer service team on 1300 739 033 to discuss the concerns you have with your Ashburton, our team will advise you of all the features and benefits of this unit.

    Thanks.

    Get an answer from our members and Everdure representatives

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