Really happy with the service and the store,
Staff are very active to help and have a great setup where you can even watch your phone being repaired.Lots of cases to look at as well and gadgets.

I had important data on my Fone Andy they were able to save it 5 stars well worth it and I didn’t have to long either.

I went to buy phone case for samsung s10 plus and the manager in Westfield fone king suggested me better phone protector, now I am glad i took his oppenient bz i drop phone yesterday and there was no damage .but i bought camera protector but it wasnt usefull for me.,its creating bad images then i have remove that to get full potential for samsung s10 plus . So my suggestion front screen protector and phone case will be ideal but not camera protector.

At 330pm on Friday my iPhone was dropped and screen cracked in the city. At 4pm I visited Fone King at QVB. They quickly gave me an assessment, I also wanted a new battery, which they did for half price. To cut a long story short, by 430pm the Phone has new screen and battery and I was on the way. The phone works well after this, better than before. Great team!

I never usually do this, but had to give a big rap to the guys at Tuggerah store. I have been in there before, but, as always, they were so helpful and I really appreciated how quickly they repaired my ipad, and the assistance I got with my new phone cover - Buddy must get a special mention...Thanks Buddy. I wouldn't go anywhere else for my device repairs.

Luke was FABULOUS today! The most energetic and positive person I've met in a long time. Fantastic service. Very helpful. Made the whole experience of setting up my iPad enjoyable today. Never been into the store at Westfields Bondi Junction but will definitely go back for any phone or iPad need in the future.

First time customers. Buddy was very professional, excellent communication skills and made the whole shopping experience very easy. He managed to source parts I needed for my phone repair overnight and kept us updated through the whole process.
Will now be repeat customers.

Francesco was excellent & professional he is an asset to your company very hard to find someone like him
The 2 other guys knew their products & qualities as above give recognition to 3 professional employees

James was very helpful, professional and knowledgeable. He explained what better products I could be using and was helpful with replacing my screen cover. I will be back for more!

Sally was super helpful in explaining which purchase option would suit me most and took the time to explain the various options and physically helping me set up my new phone with accessories. Importantly, she did this all with a smile. I will be sure to come back again.

After purchasing new iPhone 11 only wanting to buy cover
Didn’t realise the importance having glass front /back
Luke took the time to explain why -about battery and running of phone

10/10 for product and customer service. Couldn’t fault Alex who was extremely professional, friendly and helpful. Thank you so much for all your prompt assistance tonight. My mobile phone and Fitbit screen protector makes both look brand new!

Highly recommend shopping elsewhere unless you want to pay a lot more than the going rate for their services and not get the desired result. It seems they must have a large legal team as they are very quick to accept your money and then when you question anything, they can quote legally what they are responsible for according to consumer legislation. I would never use again.

Today I bought a new phone from Telstra they directed me to fone king for a cover I came across Hilton who helped me he went over & beyond he helped me fixed my email & other things that Apple were to busy to do he deserves a pay rise or something from the company this is customer service at its best

I went in for a new case and was offered to replace my plastic screen protector because it was scratched. Before I knew it, it was done and the bill was $109!! I asked why and he had gone ahead and attached an expensive and different protector to what I had, without telling me. I also questioned why he attached a protector UNDER my case, and he claimed it was free with the front one. But the receipt tells a different story- commission focused and terrible human.

Received fabulous customer service from Hilton and his team today. Hilton provided relevant informational support advice re: my cracked screen protector, and had it fixed promptly. Excellent job and turnaround !!!

Had been to the Apple store. Very expensive. They recommended Fone King. Luke recommended a cover and a pen
Very fast and efficient service. I will recommend to my friends & family.

Phone fixed beautifully! All other family phones equipped with the best protection! Service with knowledge and a smile! Can't beat that! I always come back because of the great staff! Thanks Luke!

I was provided with quick and accurate service for my Iphone attachments by pleasant staff. There were plenty of sales persons which on a busy Saturday morning I did not have to wait at all.