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Fisher & Paykel QuickSmart WH8560J1 (8.5kg) Questions & Answers
73 questions from our users
Is it possible to find a replacement filter and filter cap for WH8560J1 from anywhere? Ours seem to be stuck and when we removed it last time we found that the band around it has become stiff.
I have a message saying the door is open but its closed. Nothing in the door, it all looks normal
The drum clean light has illuminated - I have done 3 drum cleans but it remains illuminated every time I turn the machine on and now I can't select the Cotton setting.
I have the same thing
The power button does not seem to work, it is permanently on. Could the button itself be faulty? Only installed today.
Hi Marisa did you end up getting this sorted? what did you do? We just installed ours yesterday and are having the same problem! cheers Jess
I have no power display or indication lights showing on the washing machine control panel. Power point is ok and power is on?
Bearing noise, how to replace
Please help my front loader keeps flashing drum clean in red
So I cleaned out everything hose filter where U put washing then in where U put detergent still flashing won't let me do a drum load or anything turned on power off on then to do cycle it just won't move or go to anything else ???
There is something stuck in the filter.
You need to go to the bottom of the machine where you'll find a little door. Bit hard to open. It has a small tube that pulls out. You need to drain the water and clean out the obstruction. Bit fiddly but should work.
Thanks for responses
I've opened that little door water came out
Then I pulled out hose only little water drained out it is still not responding to anything digital light stuck on drum clean ?
drum clean is a specific cycle to remove the gunk on the inside of the outer tub.
your user manual should explain how to do a drum clean.
select drum clean, no clothes, add a certain amount of powder etc and let it do its thing.
once its done, go back to normal washing
how to disable child lock
Hold the lock button down for a few seconds till it disables.
I cant get knob to turn for different washing options
I cant get the filter out to clean. I unscrew it but it is stuck and wont pull out. Please help!
A piece of underwire or something has lodged in the filter and up into the drain bellows hose from the outer tub.
The drain bellows hose needs to be disconnected from the filter assy and the offending blockage removed.
Or call an F&P tech (is not a warranty job)
My Key lock want turn off when I hold it for 3 Seconds why?
Why the drum clean light keep flashing when I start to wash. And leaking after finish washing
Drum need cleaning after so many washes, if not done then "gunk" builds up inside outer drum and contaminates washing.
Drum clean prevents this from happening.
Read user manual for steps in drum clean.
Have a fisher & paykel quicksmart machine WH8560J1. Door is open. Seems the door lock will not release to enable door to be closed. If you press the start button with the door open the cycle will start as if the door is closed. Any help to reset or ideas would be a big help?
Same problem here exactly!
Did you find a solution?
Lock Mechanism is faulty, needs replacing
My machine keeps saying error 37 I have checked and cleaned the pump filter but it isnt dirty and there are no foreign objects. The pump will not drain. Despite the filter being clean. It’s only just come out of warranty and I don’t want to spend a great deal of money on it?? Any suggestions would be greatly appreciated
What I can do this washing machine half way stop error E 7:01??
Pls answer me
I cant press any of the buttons on my washing machine and the drum light is flashing and so is the start/pause button. I can turn the dial to the drum clean option and thats it. The keylock light is not on either. Any help?
Hi, does anyone know what the ereor 75 is ? Thanks
Washing machine gets to the end of the wash cycle and is about to do a spin and waits with the error, " reminder, push load down" at the end of each cycle.
It's really annoying as it never completes a wash without intervention.
It does this regardless of the number of garments in the washer.
Our machine is overflowing out of where you put the powder and softener in have pulled apart and cleaned the pipe out but still continues to do it. It’s like there’s too much water going in could it be the computer board is stuffed?
hi, we washed a car footmat in the washing machine and it wont drum clean. what can i do?
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