Bought new to replace failed LG front loader. Worked well for about 3-4 years. Drum bearing failed and repair costs are prohibitive. Would expect a longer service life than this. Wouldn't buy or recommend F&P.

Had 12+ years...Absolutely do not want it to die. So easy to use and maintain. Motherboard was replaced when it was a week old, havent had a single bit of trouble since (nothing that can't be fixed by cleaning out the drain filter). Washes everything, very well and very gently. I wouldn't hesitate to buy one secondhand.

Its been just over 5 years I have this machine. It now started to torn and shred my clothes I never seen any other brands reviews have ever had this issue.

Smaller items like socks makes way to the drain blocking it every now and then since first month we bought this. I am now an expert in how to fix this problem which doesn't bother me too much.

Sometimes when its spinning I hear loud banging sound as if something has came loose inside.

So many people mention that the cycle time is much longer than it stated on the screen the 8 mins just never seems to be 8 mins.

I am looking at other brands now to replace a better and bigger capacity one. I am sure none of the other brands would chew my clothes.

Had this machine for 5 years now. At about 3 years it was past it's 2 year warranty, rust appeared on side.
No visible wetness within. I contacted F&P direct and they offered to check it out for a fee plus parts.
I was annoyed as 3 years old it shouldn't be having issues! (I didn't follow up their offer) Over the last year the spin cycle is noisy. Machine still works but also having had a F&P dish washer that fell apart gradually with door springs and control panel collapse, it's the last F&P we will be buying!
What is annoying is it was sold on it's quietness at spin. No longer!

Had to get it repaired under warranty because it came out of balance and dented the side. Came out with in 2 days and repaired, good customer service.

Its about 4 years old now and is extremely loud and smells burning after spinning. Also leaving grease stains on clothes. Also sometimes takes hours to spin out clothes because its out of balance.

Was whisper quiet when we first purchased but after about 3 years started to make a horrible noise on spin, F&P wanted around a $120 just to check plus whatever the replacement parts/labour would be. Its now just gone 4 years and the main bearing is failing, so loud you can't watch TV at the other end of the house and leaving a grease stain on clothes. I spoke with F&P and they basically said too bad, so sad. I accept that it's out of warranty but I got 9+ years out of our old cheap Simpson front loader. 3 to 4 years is just plain poor but F&P seem to think that's acceptable.

The worst machine ever, and their greed is enormous; heartless company;
#damaged office uniforms; kids dresses and many more.
#Simply split the cloths during spinning; slit and torn apart. Unbelievable.
When asked to have a look, they will only asked for a warranty, but not looked at the cause of the problem. SHAME on you.
Never buy this ..I won't.

Had this washing machine 2 years. It has been a pain. Sometimes won’t balance load and it can take 3 hours to do a load. Now it won’t spin. Piece of garbage. Won’t buy fisher and Paykel again. Certainly would not buy the next model. Will buy a competitors brand. Incredibly annoyed.

This is my first post on Product Review as I feel so disgusted with this machine. Has been nothing but issues within the first couple of years and it went from there. From sensor issues, temperature control issues, so noisy that I can hear my machine across the street to flooding my laundry on every cycle from under the machine. This is a three year old machine which I'm fanatical about what detergent I use and how much I load in any one cycle. If you call customer Care they are beyond helpful. Do not waste your money on this product.

We bought this washing machine three and a half years a go and it has worked well for us. Washes well, isn't super loud. Only time we have had issues is when bobby pins have gotten stuck in the hoses and that was a simple fix. Not a bad buy.

We decided on purchasing this machine for its competitive features.
It’s water rating is amazing, energy rating is amazing, various wash cycles are very handy. Also features a start time delay.
Fastest wash is from 15 mins up to 1.5 hrs for heavier soilage.
I highly recommend this front loader to anyone looking for a great brand, well known in the washing machine world, great value for money and their clothes to come out much cleaner than they went in.

We bought this machine over a year ago and it's been the bane of my existence. We had an electrolux washing machine for 7 years and had no issues whatsoever.
This machine has had regular issues with the 'no tap' error message at 12 and 23 minutes. Even after we checked all the recommended solutions and cleaned out the filters it STILL makes these error messages and has in the process wasted a lot of water, time and patience from our end.
Not sure it's worth calling out a technician to check these issues or better to buy a new machine!

Not only have I been very happy with the performance of the machine over the past 2 1/2 years, but tonight it stopped mid-wash with an 'Err 37'. A little bit of googling took me to the F&P youtube page, which showed me exactly how to drain the drum and fix the fault - a hair pin lodged in the pump impeller. No need to take it apart or call in a repair. Brilliant.

Love this machine ... super quiet, electronic settings that are easy to follow, washes very well. Only thing to watch out for is when you have a few heavy things in at once (eg a few towels) it can get out of balance and then it seems spin gently rotating from side to side before it then does its spin, which just adds more time to the cycle

So good. I have the matching dryer as well, both work without any issues. Clean clothes even comes out cleaner. Easy to clean, really quiet. I love the pause mid cycle function as I often forget to add clothes once the washing started. I have 4 kids, so it gets ALOT of use, so it's been a fantastic washing machine.

Bearing noise, inspected & bearing is worn already after just 2 years & can not get replacement bearing & seal. Most annoyed as it cost $950 just 2 years ago. A half drum replacement can be ordered for a cost of $300.00 delivered, this is just completely wrong and theift by the wholesaler.

I recommend it highly as i started using it 2 yrs ago and so easy to operate ...even most of the times i use quick wash, clothes are so cleaned and dried...i have no complaint till now. i would love to buy dryer of same brand..my family is nuclear so i am happy with 7.5kg washer front loader.. i must say i absolutely love my washing machine