More then 5 stars given if possible.
Purchased a fridge, delivery was so fast and the the delivery guy ( fijian guy came ) was so friendly. Called as per their policy but he spoke so politely, greeted everyone in the house, gave information about the fridge, set up and what to remove before using without even asking.
I have ordered a few things from then and the service is amazing, delivery personals are so friendly and kind.
Amazing service provided. I recommend these guys to everyone looking to buy good quality appliances with fastest delivery.
The best place to shop!
I've purchased a dryer and fridge from Appliances Online (separately) and both purchases have been easy, cost effective and exactly what I was after! From the online website (love being able to filter through the results), to speaking with customer service, to having the delivery team connect my appliances and remove my old ones. Definitely will be shopping with them again!
- Verified customer
Extremely unreliable service
I ordered a fridge, washing machine and microwave on 26/12/19 for delivery when I moved into a new house on 17/1/20. On the day before moving, I contacted Appliances Online and learnt that the refrigerator and microwave was out of stock and hence the order was never going to be delivered on the planned delivery date. This was not communicated to me and I would have had to move without any appliances. Hoping to have a working refrigerator on moving, I settled for an inferior model to be delivered. A week after moving, I contacted Appliances Onli...ne regarding the delivery of my microwave and was advised that it will only be shipped in late February. Two months to deliver a microwave is unacceptable for an appliance company that prides itself on next-day deliveries and excellent service standards. If you would like to actually receive your appliances, I suggest buying it from another company. Poor communication regarding non-delivery and delays in essential white goods is unfortunately what you will receive from this company.
Very helpful and friendly delivery guys
It was quick and easy. They are very flexible with working around your schedule and very friendly and helpful. The website is easy to navigate and full of all the info you would need to make a good decision when purchasing.
- Verified customer
Exceptional Experience From Start to Finish
I had never used this company before, so I was quite trepidatious after recently having a very poor experience with a different online company. I am SOOO HAPPY to say that this was such an excellent experience - I brought to 10/7kg washer/dryer combo for an AMAZING PRICE. I was able to nominate the day that was convenient to me to have it delivered. The guys turned up within the window of time provided and even gave me a call to advise they were 30mins away! Once there, they very quickly removed my old machine, unboxed and installed my new mach...ine (and took all the rubbish away with them!). They levelled up the new machine, tested it and gave me a quick tutorial on how to use it. The guys were so pleasant, very professional and knowledgeable...Thank you so much! I will DEFINITELY be a returning customer when I need any other appliances :)
Above and beyond customer service
I’ve had the wonderful pleasure of being in contact with Eric Ribeiro!
I called on Tuesday afternoon 21/01/2020 and was answered by Eric. I was calling enquiring about my delivery date. I was informed that the product I ordered was not in stock. Eric then tried to call the manufacturer for me then and there to see if the restock would be delivered. Unfortunately at that time they were closed. So Eric made an appointment to call them the following day 22/01 and they he would call me after getting in contact with the manufacturer.
After making...that call Eric phoned me to let me know that the item I had ordered was discontinued, but he had already searched similar products with similar specs required. And processed the new order for me with the same expected delivery date Could not fault his service in anyway possible
I needed to replace an old appliance in a hurry. I was actually in hospital when I ordered the new appliance and it was so easy!
The appliance was delivered to my home, connected, set up, the old appliance removed and all done within the times as per text messages, brilliant!
EXCELLENT Service :)
Ordered my dryer on Thursday afternoon and it was delivered Friday morning. The delivery men were so lovely and called me 10 minutes before they got to my house so I knew to come home from work and they installed the new dryer and took the old one away. Would 100% recommend and will definitely be coming back for future purchases.
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Questions & Answers
how long to deliver washing machine to Dudley Park 6210
Need washing machine urgently, can I collect it myself
Customer ExperienceAppliances Online
Hi there - If we have the item in stock you are after, we do offer next day delivery, depending on your location and our delivery schedule to that location. I'd recommend giving our sales team a call on 1300 000 500, advise them what you are after as well as your postcode and they can let you know how soon we can deliver to you.
What are your payment options. Do you accept COD on delivery.
Thanks Phil. ( Albion Park NSW )
Customer ExperienceAppliances Online
Hi Phil, unfortunately we do not accept cash on delivery. We do offer Afterpay, Zip, PayPal and card on delivery.
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