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Sarah
- 6 reviews
So friendly
More then 5 stars given if possible.
Purchased a fridge, delivery was so fast and the the delivery guy ( fijian guy came ) was so friendly. Called as per their policy but he spoke so politely, greeted everyone in the house, gave information about the fridge, set up and what to remove before using without even asking.
I have ordered a few things from then and the service is amazing, delivery personals are so friendly and kind.
Amazing service provided. I recommend these guys to everyone looking to buy good quality appliances with fastest delivery.
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SarahSouth East Queensland, QLD
- 2 reviews
The best place to shop!
I've purchased a dryer and fridge from Appliances Online (separately) and both purchases have been easy, cost effective and exactly what I was after! From the online website (love being able to filter through the results), to speaking with customer service, to having the delivery team connect my appliances and remove my old ones. Definitely will be shopping with them again!
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Can't fault my experience!
Best price by far! Helpful customer service team! (When i had my delivery date incorrect)Delivered at a convenient time for me by helpful team! (Called first thing to advise a 2 hour delivery window)
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Very professional
I'm impressed with the service received and the products delivered. One washing machine and three fridges purchased and all arrived the morning after ordering the night before. Thanks Appliances Online.
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impexpFar North Queensland, QLD
- 5 reviews
So easy and so economical
Ordered a new clothes dryer, almost the same dollars as a big retailer but I didn't have to drag it home myself or dispose of the old one, all done in the one better than competitive price.
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- Verified customer
Extremely unreliable service
I ordered a fridge, washing machine and microwave on 26/12/19 for delivery when I moved into a new house on 17/1/20. On the day before moving, I contacted Appliances Online and learnt that the refrigerator and microwave was out of stock and hence the order was never going to be delivered on the planned delivery date. This was not communicated to me and I would have had to move without any appliances. Hoping to have a working refrigerator on moving, I settled for an inferior model to be delivered. A week after moving, I contacted Appliances Onli...Read more
ne regarding the delivery of my microwave and was advised that it will only be shipped in late February. Two months to deliver a microwave is unacceptable for an appliance company that prides itself on next-day deliveries and excellent service standards. If you would like to actually receive your appliances, I suggest buying it from another company. Poor communication regarding non-delivery and delays in essential white goods is unfortunately what you will receive from this company.Similar opinion? Write a review on ieatwords.com.au!
Nicole TaylorSouth East Queensland, QLD
- 2 reviews
Very helpful and friendly delivery guys
It was quick and easy. They are very flexible with working around your schedule and very friendly and helpful. The website is easy to navigate and full of all the info you would need to make a good decision when purchasing.
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Lisa S.Central Highlands and Goldfields, VIC
- 4 reviews
- Verified customer
Exceptional Experience From Start to Finish
I had never used this company before, so I was quite trepidatious after recently having a very poor experience with a different online company. I am SOOO HAPPY to say that this was such an excellent experience - I brought to 10/7kg washer/dryer combo for an AMAZING PRICE. I was able to nominate the day that was convenient to me to have it delivered. The guys turned up within the window of time provided and even gave me a call to advise they were 30mins away! Once there, they very quickly removed my old machine, unboxed and installed my new mach...Read more
ine (and took all the rubbish away with them!). They levelled up the new machine, tested it and gave me a quick tutorial on how to use it. The guys were so pleasant, very professional and knowledgeable...Thank you so much! I will DEFINITELY be a returning customer when I need any other appliances :)Similar opinion? Write a review on ieatwords.com.au!
Awesome
Quick and easy to order and delivery was amazing. Good quality d r y e r . Is it 30 words yet!! Good web site to order from will order again
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Lateesha S
- 2 reviews
Above and beyond customer service
I’ve had the wonderful pleasure of being in contact with Eric Ribeiro!
I called on Tuesday afternoon 21/01/2020 and was answered by Eric. I was calling enquiring about my delivery date. I was informed that the product I ordered was not in stock. Eric then tried to call the manufacturer for me then and there to see if the restock would be delivered. Unfortunately at that time they were closed. So Eric made an appointment to call them the following day 22/01 and they he would call me after getting in contact with the manufacturer.
After making...Read more
that call Eric phoned me to let me know that the item I had ordered was discontinued, but he had already searched similar products with similar specs required. And processed the new order for me with the same expected delivery date Could not fault his service in anyway possibleSimilar opinion? Write a review on ieatwords.com.au!
Ian DobsonPerth, WA
So easy!
I needed to replace an old appliance in a hurry. I was actually in hospital when I ordered the new appliance and it was so easy!
The appliance was delivered to my home, connected, set up, the old appliance removed and all done within the times as per text messages, brilliant!
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NTH S.Sydney, NSW
Great service!
From the online shop to delivery of my items the next day the service provided was efficient, convenient & friendly. Will definitely shop from here for future appliances required. I liked that removal of existing applicances is an option.
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BrendaGreater Melbourne (Outer), VIC
Dishwasher excellence
Dishwasher works very good very pleased with the machine, easy to use, the things I place into the machine come out very clean also lets me know when it finished. Thanks
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RobertSydney, NSW
Excellent service every time
I experience excellent service every time I shop with Appliances On Line. there is nothing further to say and this requirement is too long lets be able to be brief Thank you.
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Mike DGreater Melbourne (Outer), VIC
Looks great works well
Heston Fusion BBQ
Easy to use and clean - works well - best kept out of wind for longer burn. Need to add extra charcoal at start if spit roasting! Very happy
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AnnePerth, WA
Happy customer
I was kept informed at every stage when my product was delayed. No time wasted at delivery as I was given a 2 hour window and got a txt 30 minutes before so I could still easily arrange my day.
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leynoQueensland
True legendary service
Easy to use website, competitive prices, did everything they said they would, notification and timely delivery which was free. They also took my old appliance away without any issues or extra cost.
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Emily R.South East Queensland, QLD
EXCELLENT Service :)
Ordered my dryer on Thursday afternoon and it was delivered Friday morning. The delivery men were so lovely and called me 10 minutes before they got to my house so I knew to come home from work and they installed the new dryer and took the old one away. Would 100% recommend and will definitely be coming back for future purchases.
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Vern and PamSouth East Queensland, QLD
Simple, Easy, Convenient
Had to source a washing machine in a hurry - brilliant product, great service and wonderful timely delivery and installation - Could not ask for more - Thank you Appliances On Line - Brilliant
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PeteGreater Melbourne (Outer), VIC
- 3 reviews
Great price excellent service
Ordered tv at 8pm and it was delivered 11am next day, can’t beat that for service. Price was lower than other major online retailers. Have purchased from Appliances online many times, no complaints
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Questions & Answers
Jonnoasked
how long to deliver washing machine to Dudley Park 6210
2 answers
You can ask them directly
Customer ExperienceAppliances Online
Hi,
As long as we have the stock, we can do it the next day as we go out to Dudley Park Monday - Saturday ! Please feel free to call us on 1300 000 500 if you would like to speak to someone further about this !
EwKasked
Need washing machine urgently, can I collect it myself
2 answers
Customer ExperienceAppliances Online
Hi there - If we have the item in stock you are after, we do offer next day delivery, depending on your location and our delivery schedule to that location. I'd recommend giving our sales team a call on 1300 000 500, advise them what you are after as well as your postcode and they can let you know how soon we can deliver to you.
Did ring them, canick up as soon as machine is available...ta
Phil & Rhonda T.asked
Hi.
What are your payment options. Do you accept COD on delivery.
Thanks Phil. ( Albion Park NSW )
3 answers
As this is a Review site, why not simply ring or check THEIR website for an immediate answer?
Thought I was on there website. Who do you think you are.
Customer ExperienceAppliances Online
Hi Phil, unfortunately we do not accept cash on delivery. We do offer Afterpay, Zip, PayPal and card on delivery.
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