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Reviews

(1,727)
(218)
(18)
(26)
(49)
  • Incentivised Review Yes (6%) · No (94%)
  • Product Quality
    4.8 (46)
  • Return Claim MadeYes (1) · No (46)
  • Customer Service
    4.3 (45)

Annie

AnnieSydney, NSW

  • 3 reviews
  • Verified customer

Oven arrived, it works well. Cheapest price I found online.

published

I got a call to let me know what day the oven was to arrive, I had plenty of notice. On the morning of delivery I got a call to let me know what time frame. The oven arrived at the right time in good order. I had it installed yesterday and it is working well. I have no complaints.

Product Quality
Customer Service
Return Claim MadeNo
Store Locationhttps://www.billyguyatts.com.au
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Jacqui M

Jacqui M

  • 4 reviews

Excellent tv perfect for bedrooms.

published

Excellent tv for bedrooms. Great picture and good sound. My kids can work the remote very easily and Netflix and YouTube bottoms are the best. Very easy set up took 1 min

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
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another sucker

another suckerSouth-Eastern Region, NSW

  • 2 reviews

bissell multireach 36v

published

Purchase and delivery was easy.Australia post could pick their game up-I get similar sized parcels delivered frm United Kingdom in the same time as Aus Post takes to deliver from Melbourne or Sydney. Billy Guyatts excellent. Bissell stick cleaner is very versatile-excellent light weight vacuum for a lot of those awkward little jobs.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBilly Guyatts Online
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Kel

KelMelbourne

  • 2 reviews

Great product!

published

I did my research. Found this Yamaha sound bar to be the business. Billy Guyatts were the sharpest price and fastest delivery. All promised and delivered as promised. Thank you.

Product Quality
Customer Service
Return Claim MadeNo

Dan O.

Dan O.Sydney, NSW

Helpful and Fast Service.

published

I was chasing a larger fridge in the days leading up to Christmas and had left it a bit late to have it delivered before stores wound up for the year. Billy Guyatts staff arranged the fridge to come straight from the suppler to my door and I got it in time for Christmas. Nothing was too much of an effort for the staff I spoke to and they kept me informed of where they were up to during the process. Seamless transaction.

Product Quality
Customer Service
Return Claim MadeNo

Michele

MicheleSydney, NSW

Great Service

published

It was so easy to order and pay. I was fully informed throughout the process of purchase and delivery. I received it in a timely manner. I recommend Billy Guyatts for anyone.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationVictoria
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Karen

KarenGreater Melbourne (Outer), VIC

Just what I wanted

published

Fast delivery. Ordered one day and arrived the next, very happy with my purchase, was a little concerned at the packaging- items were in original boxes only and shrink wrapped, so both boxes were squashed, but items were not damaged, apart from that very happy

Product Quality
Customer Service
Return Claim MadeNo

Tracey P.

Tracey P.

  • 2 reviews

Best purchase, not only does it look amazing it washes my clothes better than any of my previous machines

published

Only had it a couple of days but it is amazing so far. Also the service was outstanding and the delivery guy was spot on ... going to buy my dryer from here now

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
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gohawkers

gohawkersGreater Melbourne (Outer), VIC

prompt, efficient service

published

searched on line for my samsung 65" IRU8000 television. Billy Guyatts was running a special deal and included free delivery. Their price was extremely competitive. Delivery was within a week. Unlike many companies, i was given a call 2 hrs before delivery was to take place so i didn't have to stay home all day. Haven't used the television yet.

Product Quality
Customer Service
John

John

  • 2 reviews
  • Verified customer

Shocking Service!-They wrongly addressed item-Aust Post could not deliver-Messed 2 weeks-Charged 20% for their Mistake!

published

Avoid-Shocking Service! XXXXX-They wrongly Addressed item-I Contacted them-Messed for 2 Weeks for their Mistake! No item received yet further insulted by Charging 20% "Restocking Fee" for their incompetance-Reported to Amex!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationHead Office Brooklyn Victoria
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Frances Bakker

Frances BakkerWimmera, VIC

Frozen perfection Heller 172lt freezer

published

Freezer was as expected, well packed. (Would have been nice to see more environmentally friendly packaging) Ready to do its job. Very happy. Also store service online and delivery 10/10

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBilly Gyatts
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mateyc

mateyc

  • 2 reviews

Exactly what I wanted.

published

Searched online and found this to be best place to buy from. Other stores, nobody could assist me as they had no stock. Exactly what I needed. Great price. Very fast delivery. Extremely happy!

Store LocationBilly Guyatts

Ehsan H

Ehsan HGreater Melbourne (Inner), VIC

  • 5 reviews
  • Verified customer

Great Price, Quick & FREE Delivery, Highly Recommended

published

Never heard of this store until I was searching for a fridge during 2020 Boxing Day sales period. Their price was far better than anyone else, offered FREE shipment (on a product like a fridge we are talking about minimum $75) and delivered it quickly within 2 business days.
Highly recommend them.

Product Quality
Customer Service
Return Claim MadeNo

Jimmy J

Jimmy JGreater Melbourne (Inner), VIC

Great product, fast and cheap delivery!

published

Couldn't be easier to order and came fast! Postage was really cheap and the price for the product beat everywhere else online and in store. Will shop from here again. Highly recommended!

Product Quality
Customer Service
mich

michHobart, TAS

  • 10 reviews

Long wait for delivery

published

I bought a Nilfisk vac clnr on clearance, bought online. Have been waiting now for over 12 days for it to be delivered. Tracking is showing as delayed. Have sent them 2 emails, no response, I'm just hoping the parcel has got the address on it, I cant think of another reason why it's showing as delayed. Finally my order was delivered. All good. ;-)

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMelbourne
See all answers

Excellent Service

published

It was a completely painless experience. User friendly online purchasing and prompt delivery by Aus Post. Excellent and reliable tracking provided. I will purchase again from you online. Thank you.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOn line
See all answers

SmD

SmDGreater Melbourne (Metropolitan), VIC

  • Verified customer

Kenwood Kmix provided with 3 of 5 feet missing, product unusable.

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationOn line
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Customer service and delivery is dreadful

published

The product is fine - but you get what you pay for in delivery. No one provided details for over a week. Eventually I got an email - no contact details - just a note I would be contacted. When I eventually was, they gave me a 9-5 delivery window. No further information during the day - and the call from the driver is at the drivers discretion, so you have to stay home. Eventually a call at 4pm, and they arrived at 430pm.

I had delivery from a decent company last week and had a contact number, live tracking of the delivery and a delivery window which shortened during the day to give me more time back in my day sitting waiting for the delivery. So different...

Product Quality
Customer Service
Return Claim MadeNo

Urbane

UrbaneGreater Melbourne (Inner), VIC

Prompt delivery

published

Prompt delivery of product, which is performing as expected. This is not our primary sound system but in use for a spare room and at this price point, is more than adequate. After searching, Billy Guyatts clearly offered the best price on this Yamaha soundbar.

Product Quality
Customer Service
Return Claim MadeNo

Code

CodeSydney, NSW

Great price, great products

published

They had the cheapest compared to all other stores, even with the extended warranty and delivery charge added into the purchase. Great job, will definitely shop again with them anytime!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
See all answers

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Questions & Answers

Sengly S.

Sengly S.asked

What does FT means

1 answer
Fired Up
Fired Up

Full Time


Anna Dean

Anna Deanasked

Do you take the old fridge with you?

2 answers
Anna Dean
Anna Dean

Helloooooo

Billy Guyatts
Billy G.Billy Guyatts

In selected area we do offer this


Lyn J.

Lyn J.asked

Why can't I complete my online order for a Dyson vacuum? PayPal does not recognize your cart. I have snapshots of my transaction which I have spent over 1 hour on. Thanks Lyn Johnson. PS: live chat!!! No-one answers at all!!

1 answer
Billy Guyatts
Billy G.Billy Guyatts

Hi Lyn,

Sorry for the inconvenience. Could you send across a screenshot of the error. We get a lot of orders through PayPal and have not been reported of any issues recently.

Thanks,
Billy Guyatts Support


Get an answer from our members and Billy Guyatts representatives

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