We bought the washing machine more than 3 years ago. We never had any problem with it. It is easy to use and does it job very well. The clothes are clean and smell good after every wash. Generally, it is quiet during the wash, except the spin process makes loud sound.

Worst machine ever does not want to spin its computer brain says it is out of balance and takes for ever to work, most loads take over 1 hour extra to what it says it should we have the machine perfectly level and have to put a vibration mat and the dryer on it to stop it vibrating it is rubbish we spent $804.00 which included delivery and levelling and have put up with this machine for 18months and now are going to throw it away what a waste of money F&P will never purchase another one of your products again

Worst appliance in my house! We have lived in our home for just over two years and have so many issues with this washing machine, always has error codes and the technichians take so long to come out and fix it.
It make so much noise and shakes around violently even when leveled and pump filter has been cleaned. Honestly one of the worst purchases I've made.

Washes good, the balancing can sometimes be a bit pathetic but its a really good washing machine. Clothes come out dry but of course i wanted the Washsmart as its got more options, cycles and 1400rpm spin. Hope you guys will pick this washer and review it. Good luck. I hope there is a little improvements.

I love the front loader as I have always used a top loader. It cleans to perfection gentle on my clothes which is a big plus. It is very quiet when running so it doesn't disturb anyone sleeping. It saves on my water bill so very economical. I find it very easy to use, no problems cleaning inside the barrel. The best feature is my clothes come out beautifully clean what more could anyone ask for.

Purchased 1yr and 4 days broke down. Extremelty loud explosive sound while spinning clothes and fabric conditioner dispenser not working. Took over 3 days to get a response from fisher and paykel . Explanation for taking so long . They were too busy. So disappointed. Had plenty of wasing machines before different makes and they lasted more than 10 years

Although the it cleans my clothes quite well, there are some things I don't like. There is no Wool wash cycle and no way to have a warm rinse. It is not a patch on the previous F& P models where you could make up your preferred cycle yourself. The everyday cycle is too long at 59 minutes. It used to take 40 minutes with the old model.
Perhaps some of these facts are why this model has been discontinued.

Great machine until it stopped working (after 14 months) and came up with error 37...pump....cleared the pump and it still won't work.
Called service people as it is still under warranty and as they don't have any service engineers in the area can't even look at it for 3 wks!!!!
Been washing at the local laundrette and it's costing me a fortune!!!
What am I to do?

we have had our front loader now for about 6 months and have not suffered one problem with it. it is far quieter than the top loader it replaced and the clothes seem to be all the more cleaner. we usually use the every day cycle a bit longer than the 30 minute cycle but I'm sure its all worth it. this is our 3rd Fisher and Pykel washer. our first front loader. we hope it will be as reliable as the previous 2 top loaders. all in all we can't fault this machine....except the finish washing alert could be a bit louder :O))) regards. George.

This machine is just the best! Not only is it gentle in clothes, quiet and efficient to run it also comes with huge selection of washes...15 mins to bulky washes, delayed start, temp adjustment and the ability to add things once the cycle has started...AMAZING! Highly recommend this front loader machine!

Very happy with this purchase. It is quiet n washes clean. I use the everyday washing function takes an hr n always does the job. 1100 spin cycle dries the cloth sufficiently too. I read some bad reviews on this machine before I bought it but all were non-sense suppose maybe someone doesn't know they hv to take transition bolts out before they connect it?

Our other front loader stopped working after 5 years and it wasn't worth repairing. After a bit of research we decided on this machine. We've only had it for a few days but we are very happy with it. It's cleans clothes very well and it is so quiet! It rinses much better than our old machine and we can't even hear it working which makes it great if we need to wash something in the night time and we love the fact that it turns itself off after a cycle. Hopefully this machine will last longer than 5 years. But so far we love it!

Had a noise problem when first installed, service guy came one foot was just a fraction out spirit level said it was level so it has to be perfect. Now seems ok, does wash well also now quite only thing I have found is wash seems to take a bit longer than it says like 10 minutes.

Bought this machine for nearly two years, never have a problem. Simple to use and love the quiet direct drive motor, you don't even realise it is running. Good cycle options, touch dial, great for high energy and water savings. Just love the machine, it is value for money and the best washing machine I ever have.

I have always had a top loader and mine died recently after 15 years of service. I did quite a bit of research and thought this f&p would be the best bet. I wanted to go to a front loader as the top loader was a bit hard on clothes. The first one came up with an error 105 so had it swapped as I didn't want a brand new $950+ machine repaired. The second machine worked however I found that the top loader never needed fabric softner and this one does also the clothes are much wetter when it finishes washing them. On the plus side it uses less water and has plenty of wash cycles to choose from.