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Fisher & Paykel QuickSmart WH8560J1 (8.5kg) Questions & Answers (page 2 of 4)
73 questions from our users
Trevasked
Hi my machine doesn’t start on wash only starts on rinse and I can’t seem to change it also when I turn the dial to try and select everyday iv noticed that only every second selection lights up can anyone help? tia
Annasked
Hi
The door has come off the hinges are there any videos to show how to get it back on please?
F& p quicksmsrt
3 answers
Need the broken parts and 2 pairs of hands.
Diagram of door is found on F&P website.
Do NOT remove hinge from the machine!
Thanks I will try and get it on, have you put one back on before? I can't see how we will get it on each point?
Not often - about 2 a year.
It can be done, just takes a lot of patience (and second pair of hands helps).
Jwowasked
The spring has disconnected from the drum. Where do the ends hook on to? Please. :)
1 answer
If less than 2 years old, call for technician.
Else hooks in the same way the spring on the other side does.
Look for marks in hole on drum as to how it fits.
Stephasked
E7:00 what does this mean please happens in the last cycle of the wash on spin?
1 answer
Hi, please visit the company's web site for help, or copy and paste the following link
:https://producthelp.fisherpaykel.com/au/Wash/Front_Loaders/QuickSmart/WH8560J3/User_Guide_WH8560J3/15_Fault_codes#
Hope that helps.
Regards
Kay Basked
What do you do when drum clean light comes on?
1 answer
Turn dial to drum clean. Put 1 scoop of wash powder in drawer. Don't put anything in the machine and press start. Done
ifoundyoushellasked
I have just done a drum clean and cleaned out the filter of my front loader washing Machine. The filter was really hart to get back in the machine, it looked like there was some scaling in there. The washing machine is now leaking. Can you advise how is the best way to descale this part? Is this a common problem? Thanks
Yasasked
Does this machine have a filter that collects lint ?
2 answers
I expect so, my model was the 7.5kg and it does
I opened my pump filter, it's just some plastic bits attached to the cap, is there supposed to be some kind of filter material, like a mesh to collect lint?
Janasked
How do I take the key lock off my Fisher and Paykel washing machine it was accidently pressed
tashasked
washing mechine is stuck flashing on drum clean and won't let press play or change settings??
3 answers
It could be if you have used one button too much sometimes the computer inside will start flashing or stop working . I always change my settings each week. Maybe restart the machine.
How do I restart the machine?
It is because the Keylock to unlock it do as below:
Keylock
This option enables you to deactivate the buttons on the display panel, except for the POWER
and KEYLOCK buttons. This prevents accidental button presses.
To turn Keylock mode ON or OFF, when the washer is powered on:
■■ Touch and hold the KEYLOCK button for 2 seconds.
Note: when activated, the light above the KEYLOCK button is illuminated.
If Keylock mode is activated and the machine is powered off:
■■ To turn your washer on, press the POWER button, then touch and hold the KEYLOCK button for
two seconds. Select your wash cycle, options and then START / PAUSE to start the cycle.
Lyntonasked
Brand new fisher &paykel smart washing machine clear filter light flashes so I clear filter but still comes on after I start machine what can I do?
tetsuasked
I cant use machine
when I turn on the washing machine
The machine always says drum clean.
I cant choose other option.
so how can I do?
1 answer
It is because the door is locked and the machine is currenty locked under another option. To deactivate it do as follows"
Keylock
This option enables you to deactivate the buttons on the display panel, except for the POWER
and KEYLOCK buttons. This prevents accidental button presses.
To turn Keylock mode ON or OFF, when the washer is powered on:
■■ Touch and hold the KEYLOCK button for 2 seconds.
Note: when activated, the light above the KEYLOCK button is illuminated.
If Keylock mode is activated and the machine is powered off:
■■ To turn your washer on, press the POWER button, then touch and hold the KEYLOCK button for
two seconds. Select your wash cycle, options and then START / PAUSE to start the cycle.
Tzanaasked
Hi my fisher and paykle front loader is stuck on 1 and i can't seem to change the cycle it like its frozen. The model is WH70F60W1. Help please.
1 answer
Unit is over 4 yrs old and uses a brush motor - better to cut losses and buy a brushless motor machine.
Quieter and no brushes to wear out.
Willyasked
Using diagnostics, I get an error code 248 (11111000). this occurred during a spin cycle. I have checked the pump and it is claer and clean. Any suggestions....
Trevor
1 answer
Hi Trevor. Have never received this error! Suggest you ring or email Fisher & Pykel direct. Cheers
Sarah Lawrenceasked
Our washing machine didn't come with the liquid detergent add in compartment, any ideas where I could buy one??
Beiasked
My washining machine has decided that every now and again it will stop working. It will turn on, you can change cycles but none of the buttons on the front panel will work, eventually it will come up with error 777 and go through the error codes (666, 555 etc) and ta da it's working again. This is the sixth time it's done this and it's just becoming increasingly annoying has anyone ever experienced anything like this because by the time I get someone out it will be working again.
2 answers
Oh wow! I am not sure of these codes as we havent had them yet.
control panel forgets what it is, then remembers again.
777, 666 etc is reset startup.
Cassieasked
Hi I have just bought a fisher and paykal front loader WH8560F1 and it has just stopped on its first load and come up with E 7:03 does anyone know what it wrong with it?
1 answer
Under Warranty. contact F&P 1300650590, tell them model and error code (helps the tech before he arrives.)
EdHasked
My FnP front loader make an awful noise when the barrel is spinning. The faster it spins, the faster it spins, the louder the noise. Is the machine stuffed, or can it be fixed? If it can be fixed, can I do it myself.
Venkatasked
How to clear key lock?
Qimasked
I cant do hot water wash as the water sprays out of the hose at the tap end. I have replaced the whole hot water hose so there are no washer issues, the tap is fine and not leaking and it is screwed on tightly with the right ends of the hose connected at the tap and at the machine, but water is still spraying out as soon as I turn the tap on??
1 answer
Sounds very strange - my only suggestions are: try some plumbing tape (around the thread) which is cheap and readily available through any hardware store if that's where the problem is; partly close the tap if the HW pressure's too high; or call the supplier or a plumber or a general handyman (handy-person?!)
My machine was installed by the delivery contractors who did this and removed the old machine and did the heavy lifting all for $69.
I'll be interested to hear how you go sorting this out.
Gabrielleasked
Hi I went to wash clothes to find drum clean flashing. The machine is now empty and door closed..I push start / pause which is flasjing..and nothing happens. Key lock is illuminated..time to go says 2.17 cottons is also illuminated ..please tell me what the issue is? thanks gabrielle
3 answers
Hold the key lock until it releases and you t should start. Did the same thing to me.
Hi Leigh Thankyou so much...that worked brilliantly..I am so grateful you took time to help me cheers gabrielle
Thank you so much held the lock key til it unlocked - all good sheets now waxing
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