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RebeccaSydney, NSW
Trustworthy and reliable machine
I use this machine for all types of clothes, sheets, towels and blankets.
Has a great range of features and the washing comes out damp and not dripping, so drying time is a lot quicker. Very easy to use. The clothes come out really clean and handles delicates really well.
Couldn't be more happier with this machine, it was an easy choice as our previous machine was an Ariston and was well over 8+ years old and never had an issue.
Purchased in November 2021 at Harvey Norman Appliances Physical Store for $999.00.
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SammutMetropolitan Adelaide, SA
- 2 reviews
- Verified purchase
Very happy with this machine
My previous washing machine was an Ariston.
Very quiet, uses less washing powder, happy with the features it has to offer.
Just wish I had option of door opening, left or right.
Purchased in November 2021 at Harvey Norman for $1,065.00.
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CicoIllawarra, NSW
- Verified purchase
Big improve on the old machine.
I put all types of clothes in the washing machine. From ultra-delicates to cotton drill work clothes to baby clothes to sports clothes.
This washing machine cleans the clothes really well. A big step up from the old Whirlpool I had for the last 12 years.
The machine is very quiet at least relative to the old machine. I would say it could be a little quieter.
I am disappointed with the extra amount of ironing it takes after washing the clothes with this machine. This is especially true on the synthetics cycle. Even worse when using the steam fun...Read more
Purchased in September 2021 at Harvey Norman for $1,175.00.
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dayoffdadGreater Melbourne (Metropolitan), VIC
Great washing machine, super quite and great customer service
This washing machine has replaced are older model Ariston and so far has been realy good. Its super quiet in wash mode and even the fast 1400 spin cycle is low on noise compared to other machines we have used. The fast wash is useful. Cold tap only required, which is a good hot water heating saver.
Customer service from Ariston that i received as an previous customer was great and i'd recommend them.
Purchased in October 2021.
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CTRPerth, WA
- Verified purchase
Good machine, cycles just too long and not warm enough for towels/duvets.
The machine is doing a good job. The only thing I wish I was able to do is to increase the temperature when washing towels and bedding and the cycle time to wash towels on the best setting is far too long (one suitable setting was ±3hrs and the Duvet option ±5hrs?) I work long hours during the week and weekends I prefer to be outdoors rather than doing laundry all day so the long cycle time was a bit of a negative for me. My previous Ariston machine did a hot wash in just over an hour. Other than that I am happy with the machine. I love the steam refresh option. The machine is good with delicates.
Purchased in September 2021.
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TimeekaTasmania
This is great
I wash alot of clothes and the wash times are great and clean clothes really well. I love the fact that I can have a lot washed within 30 mins. And no hot water tap needed
Purchased in September 2021.
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Mario A.Greater Melbourne (Metropolitan), VIC
very good machine, but door on the wrong side for me, can it be changed around?
Very good machine, just want to know if the door can be reversed, hinged door is on the wrong side for me. l am very happy with the machine so far. My last machine was an Ariston and lasted approx 6yrs (two people and two pets) a bit short for mine but have purchased another Ariston, again can the door be reversed to the other side on opening?
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Great machine
Machine is very quiet. Does a very good wash. Clothes are not too dry when spun and therefore not creased. Have not had front loader before and very happy with it.
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joshCentral Highlands and Goldfields, VIC
- 4 reviews
Great upgrade from my LG washer
Great quiet washing machine perfect for the bed linen
Packed with different washing options that suits us to a tee, The steam function is great and so is the 30 minute quick wash
Very happy with the purchase amazing Italian quality build
Purchased in August 2021 at Harvey Norman Electronics Physical Store for $999.00.
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MariaFSydney, NSW
The best machine I even own
It’s excellent in every aspect, I bought it 5 weeks ago and I’m super happy with my purchase. Love the steam function and the quick wash 30 minutes!! Easy to use! loving it!!
Purchased in June 2021 at Harvey Norman for $1,098.00.
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Ahmed S.Sydney, NSW
Super Quiet ! Excellent build quality!
Bought this when our Samsung top loader broke after 5 years of service.
Was bit skeptical as never heard of the brand before but I'm glad I chose this!
The machine has a very luxurious feel to it with Titanium drum (not steel) and Antimicrobial gasket. Super quite with lots of feature ( love the steam refresh) and does an excellent job of eliminating dirt on all of our clothes, all this while using half of the electricity and water then the previous Samsung!
Highly recommended
Purchased in July 2021.
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Richard DMetropolitan Adelaide, SA
- Verified purchase
leaked with 3 callouts and now replaced under warrantee
bought 24/08/2017
leaked after 6 mths and then found a pipe wasnt connected with a clamp
leaked again 3 months later- could not locate fault but stopped leaking for a few weeks athen started leaking again
offerred to replace with another one to same value so buying the newer version nad paying the difference. generally happy with the response and followup
Purchased in August 2021 at Harvey Norman Appliances Physical Store for $990.00.
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SteveMetropolitan Adelaide, SA
- 3 reviews
- 1 like
This machine is great so quiet and the steam functions really help
The steam function really helps with business shirts just make sure you watch the cloth so you drag then out and hang. Quiet running but please note the only real max load is on the standard setting . So read instructions before buying to make sure it's still suitable for you.
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MichelleSouth East Queensland, QLD
- 4 reviews
- 2 likes
Fantastic machine!
This machine is great! It has multiple wash cycles, has a 4.5 energy efficiency rating. Comes with a 5 year manufacturers warranty for total peace of mind. It is slightly noisy on some cycles but this is OK given it washes clothes perfectly. It has a solid steel drum and anti-bacterial rubber seal. Totally satisfied with this machine. Highly recommend!
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Felix HSA, 5008
- Verified purchase
Extremely Disappointed with poor quality, useless warranty, and unprofessional customer service.
I made a decision to purchase this washing machine at Harvey Norman Gepps Cross for more than $1,200 AUD because of the retailer’s amazing advertising about the great quality of this product and free of mind due to their warranty. So I expected it to deliver excellent quality of washing after purchasing it for such a high price like that.
After 2 months using it, the machine makes a lot of noise. It was leaking out water at the bottom. So I contacted the warranty department and they sent the technician to check it. The technician discovered...Read more
that there was a tear in the door seal which caused the water leaking and told me that the company would get back to me in a day or two. Then I waited for 3 business days but still no call from them. I had to call them to get rudely told that the seal is not covered under warranty. The consultants were extremely rude and unprofessional when talking to me on the phone. They said that this would cost me $154 for the technician to put the seal in and $87 for the seal because my situation was unfortunate and they could not help me to cover for anything. They even said that if I don't want to pay for technician fee then I will have to install the seal by myself. They expected me to know how to install the seal in and even said that it is very easy to install the seal into the machine. So if I do that by myself, I would probably cause more damages then I will have to spend more money on repairing it. What a smart move, Ariston! This product has 5 years of warranty to cover whatever happens to the washer, said the retailer. Now I have to pay more for their bad quality product. This is ridiculously false advertising. After all of this, I got tricked to buy a bad quality overpriced product with a useless warranty of 5 years with a long list of uncovered parts and faults so whatever happened to the washer they won’t have to pay for it but the customer. I did not expect to spend my money on such an overpriced product like this to get frustration and stress in return. If I know this would happen since the retailer did not tell me anything about the policy of the warranty, I would never buy it. Avoid buying Ariston washer at all cost for your money and peace of mind.Similar opinion? Write a review on ieatwords.com.au!
ThereseGold Coast
Very disappointed
Purchased this machine just over 3 months ago. Last week it stopped working in the middle of a normal load. Tried all the trouble shooting but no luck. Had to call the technical advice people who sent me further trouble shooting instructions. Still not working so they had to organize for a technician to come out. I had to take time off work for them to come and look at it only to be told that it would need a new part which would take up to 5 working days to arrive from Melbourne. Now 2 days later I receive another call to say it wont arrive til...Read more
l the following week. I do shift work and really rely on my washing machine for uniforms etc. This machine was not cheap and whilst it was fine while it was working, it is now extremely inconvenient to be left with nothing for nearly 2 weeks while they organize for a new part. Would have thought that for the sake of good customer service, it would have been nicer if they just replaced the machine, (as it is only 3 months old) and that way the 'customer' is not inconvenienced. I don't care if it is 'Italian'....my partner is Italian and even he is not impressed!Similar opinion? Write a review on ieatwords.com.au!
LexisviewSYDNEY
- 13 reviews
- 10 likes
Great looking machine but wash cycles too long
I received this machine as a replacement for my old ariston which broke down 5 times and was replaced due to rusting.
Its a great looking machine and a better design than my old machine.
I think the settings are far too long and not enough water is used. To have the shorter settings for example half hour or 1 hour settings you can only have about 4kg of clothes in the machine which means you have to do extra smaller loads. Either that or wait 5 to 5 and half hours for a larger load.
If you do over fill some clothes will not wash properly as there is so little water going into the machine.
I much prefer a machine that uses more water to wash and I will be going back to a top loader next time.
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LetsTalkMelbourne
- 22 reviews
- 3 likes
- Verified purchase
Great but Steam Refresh doesn't handle bigger loads
Nice elegant but takes too long for all other cycles other than the fast 30min. The setback is with the fast 30min the spin speed is limited to 800rpm.
Also, when you have the normal load and you want to steam refresh, it could only refresh those on the perimeters.
The rinse cycle takes like forever. If you want to do a quick 30min and give it a little extra rinse, it takes a long time and use alot of water.
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Brilliant
I Purchased the Ariston washer about 3 months ago and it is the best machine I have used.
The wash cycles can be long but there are shorter wash options on the machine, for example the anti stain quick is only 1hr, synthetics 1hr 45mins, fast 30mins and ultra delicates is 1hr and 20 mins. which I think is fine.
5 year warranty and it is Italian made..... can't go wrong.
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Audienne WDarling Downs, QLD
- 9 reviews
Great machine
This machine is amazing as it washes everything so clean and rinses well with no suds or residue left. It is gentle on the clothes which makes them last longer. It is nice and quiet to use and the spin cycle is quiet as well. My favourite feature is delay start. You can have it start at anytime when you are not around. Love the machine.
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Questions & Answers
Chris D.asked
I have tried a few numbers for techincal support but I have had no luck. All the number lead to some lady mentioning "options have changed", and nothing lists technical support..
So I'm trying here.
My machine is just under 2 years old. We stuffed up and did not register for the warrsanty with in the 30 days of purchase from Harvey Norman...
Our machine has just broken down.
On wash, we get a constant beeping sound and flashing lights on the steam hygiene and the intensive/ delicate buttons.
We also can't turn the machine off with the power button. It needs to be turned off at the mains..
Any help would be greatly appreciated.
Thanks
1 answer
Anthony F.Ariston
Hi Chris,
If you call Arisit Technical Support on 1300 762 219 and press '2' for Warranties/Spare Parts that should take you to the appropriate department. If this washer is only two years old it should still be under warranty if you have proof of purchase.
Regards
sandraasked
What is the best cycle to wash towels. I'm finding they aren't as soft as previous machine.
No answers
Laurynasked
Hi there, my machine got delivered yesterday and soon as it starts to spin fast the machine moves all over the place with an incredible noise to the point its burning the rubber on the bottom. How do I fix this?
1 answer
Anthony F.Ariston
Hi Lauryn,
Here are some possible explanations for the machine shaking a lot:
- The drum was not unlocked correctly during installation
- The machine is not level, in which case you can level out the legs so that they are even, and place on a rubber vibration-absorbing mat
- The washing machine is trapped between cabinets and walls, in which case you have to move it away from them so that the machine does not make contact when it shakes.
If none of these are the problem, then it would be best to give technical support a call on 1300 762 219 to see if they think a technician should come out to have a look.
Regards
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