Fell on bathroom floor with fitting still inserted. Product still works but spray fitting cannot be removed from top. I have attempted to dig it out with tweezers and other tools. I cannot change or insert another flosser fitting . Terrible buy.
Kogan cordless water flosser
Bought 2 of them within one year. Worked well for first couple
of months. Then out of the blue it just turned on by itself without anyone touching it. Happened to both. Now we are not able to charge them. Very disappointed they are only good for a very short time.
Purchased for A$39.00.
*** Updated review
For a couple of months of this flosser worked really well. One morning while using it, the unit made a very loud sharp crackling sound (like it was shorting out), it gave me a huge fright, and that was the end of the flosser. Binned.
I contacted customer service who arranged a refund without any problems at all. I would never have accepted a replacement of this flosser because I could never trust it again.
All the same -- useless
Have had 3 of these because when they are working they are great BUT ALL have only lasted 3-4 months at best -- one of two problems ALWAYS occurs either on/off-switch stops working or they just won't charge will not buy another Kogan
Only lasted a few months
Was good for a while but the minute it needed charging it stopped working. I charged it but now only making a buzzing noise. I was just disappointed that it only lasted a few months. No confident to order another one Love the idea but needs to last longer
Purchased in December 2021 for A$50.00.
Adequate water flosser
I've had this water flosser for a few months. Semi regular use. So far it has done everything it says it is meant to, without any of the negatives in other reviews. The size might be a little cumbersome for small hands.
Given the other reviews about spontaneous issues, I use it in a deliberate way to avoid water falling back over the buttons or the charging ports, and only charge when it needs it. Seems to be keeping it nice for now.
I have purchased 3 of these they all work very well, however one of them has stopped charging after about 9 months. I'm about to order a replacement. Hopefully I will have more luck this time. From a function point of view they are excellent.
Arrived in good order and working condition-and failed after about four months.
The water flosser needed charging-so used the charger-the second time i had needed to. Unattended and on charge it suddenly switched on spraying water liberally. It ran for jst over a minute before I turned it off. It has never worked again! Kogan were advised. Their request for a video - of a unit not functioning-was about all they offered. The unit is clearly not of merchantable quality-and should be replaced-but such will not be the case. Their help just procrastinates-wasting time-getting nowhere.
At last! a kogan product that lasts more than a year!
I have always had trouble with kogan brand electrical items. They just don't seem to have any quality. But i am also cheap so i keep getting sucked into buying something once in a while. I don't have faith in the product but i do have faith in the returns team giving me my money back without too much hassle.
I took a chance with the kogan branded water flosser and was pleasantly surprised. It is still working well 12 months after purchasing.
BTW the extended warranty is a MUST for all kogan branded electrical goods.
- Verified purchase
The two I've had lasted just 2 months - don't buy it
I bought a Kogan water flosser which worked OK for 2 months then the on/off switch started malfunctioning. It started turning itself on in the middle of the night and other times when I was using it I couldn't turn it off and it would run for an hour or so before flattening the battery. I emailed Kogan and they said to unplug the unit from all power sources for 5 minutes, and then plug the unit back into a different power socket, in most cases that would resolve any intermittent issues. It didn't and they agreed to replace it but I had to wa...it another month for it as they were currently out of stock. The replacement one only lasted 2 months also. They refused to refund the purchase price and the Kogan Customer Care rep said "I can assure that what has occurred is an isolated case". But then I found all these negative reports from unhappy customers so my two breakdowns clearly were not isolated cases.
Flosser keeps turning its self on
I've put it in the cupboard in something soft while it busses on and off continually. Waiting for the battery to run out! There's no way to turn it off permanently. Was fine for the first for the first six months. Can I get it replaced after this much time? We liked it so much we had already ordered a second one, plus replacement tips.
Another person who has had two and second one stopped working now !
I had one of these, used it twice and it stopped. Wouldn't charge or anything. Got it replaced and now have the same problem with the second one. The product is OK if it works. I suspect a well recognised brand such as Waterpik would work better and also last longer.
It's a pity because I like Kogan but I think a lot of their products have become sub-standard to keep prices down and you really need to be careful about buying their products these days unless it is something purely electronic like a TV or known brand. I sense anything mechanical is likely to have problems because they are too cheap and not made to last.
THIS PRODUCT IS USELESS.iT HAS TO BE REFILLED TO DO UPPER AND LOWER. wILL NOT FIT UNDER
This product is useless and disappointing. It has to be refilled at least once, does not fit under a bathroom tap, is bulky and as it cannot be tilted, making it impossible to clean the back of the teeth. I expected better from Kogan.
2 units, same failure
The first water flosser worked but failed to charge after using twice. A warranty replacement unit was sent and just like the first one, it failed to charge a coupe of times after use. Most other items bought from Kogan were all right. Advised Kogan to remove from sale. Let us see.
Second one in the bin
Just like the previous writer my flosser turned itself on without warning in the middle of the night and I could not turn it off. Kogan replaced the unit but same problem with the new one after a few months but this time I just ditched it. I wish I had read these reviews before I bought one. Other products I bought have been great
just stopped working
My first one was used about three times before it stopped allowing water through, but still made the noise. The light would instantly go from blue to red and take a while to go back to blue. Kogan replaced this no worries. However my second one did exactly the same thing after about 5-6 uses. Kogan happily granted my request for a refund.
The water tank is not that big, so you will refill it several times before you are done with all your teeth. Pressure was ok.
have now bought a waterpik ultra which is easier to use as can use upside down unlike the kogan one.
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