GO-SIM Questions & Answers

Hello!

Gosim works in Russia.

Best regards,
Gosim team

No I haven't been able to access data in Russia. Have only just reviewed this email when hooked up to hotel. Purchased more data when I left Scandnavia but havent had resounce from gosim about the Russian Access although before leaving Australia I was told it covered Russia

GOSIM will work. Just check the pricing of calls/min and sms to send & receive and way up if worth the cost vs your own home sim on roaming. Don't forget there is free wifi in many areas (for Whatsapp or Skype use).

No idea. Personally, I'm so unhappy with GoSim that I wouldn't recommend using them for any product.

You may find that free wifi will be available in most places, but for the occasions when it isn't, then it is always handy to have some data of your own. Gosim works, but is expensive.

The GO-SIM International SIM Card will provide you with call, text and data services in all countries you've specified. Rates do vary for each destination. You can access the rate finder on their website which will help you determine rates for each country.
Download the smartphone travel app and you'll be able to track your spend.

I can't say if it will work in Africa at all. I only know that this card did not work in the USA and the alleged GoSim partners in the US, T-Mobile, were not aware of GoSim. I recommend you find somebody who has actually been to South African and had the card work with the network there. I have had two cards from two separate operators who both said their cards worked in the US. Neither worked there and one, Woolworths, has finally agreed that their card will not work there.

I'd check www.vodacom.co.za and www.mtn.co.za. They both have good footprints throughout Africa. I don't know exactly which countries would be covered.

Hi Tom,
Thank you for your question. Sounds like you purchased our 'Smart 2' travel smartphone with your Europe SIM Card. If so, that's our free travel app which is also available for download to any smartphone device. This comes pre-loaded with the Smart 2. The feature you're referring to allows you to track the time, weather and currency of two locations you enter. We suggest you select your home city along with your country of travel and update the latter throughout your journey. It's a handy feature allowing you to know whether it's a reasonable hour to call back home, plus you'll also get up to the minute foreign exchange information.
The app also allows your to keep track and top up your credit balance.
We wish you all the best for your travels.
GO-SIM team.

Hi Rose, your best sim option is the GO-SIM Europe Sim Card. Within Europe including Italy, calls are 29c per minute (no connection fee), texts are 29c per message. Calls back home to Australia are 69c per minute (no connection fee), texts are 69c per message. In case you need data, this is covered too at 29c per MB. The sim card is one-size-fits all and will fit your Samsung Galaxy 3. You are able to download the Travel App to track your credit amount. Adding extra credit is easy through the App, online or by calling the 24/7 customer service team.
*All rates are in AUD.

Thanks Steph I do think the GO-SIM will be the way to go I have been wading through different sims and pre-paid jargon and this does seem the cheapest. Something else I had thought about is do you start using the sim before you leave home or put the new sim in when you get to the airport just before leaving.
Rose

I'm glad GO-SIM could offer competitive rates and credit to get you started. :) It's recommended that you activate the GO-SIM International Sim Card just before you leave (a day or two should be fine). The instructions which will arrive with your sim card will guide you through the process. Let us know how you go. :)

Yeah, this seems to be a symptom of the automatic network selection in my iPhone 6s as it swaps between networks. I've switched automatic off and selected Telstra Mobile to see what would happen. After after moments nothing so I think that may be the simple answer, pick the biggest local provider and go with it! Good luck

Yes. You're able to activate your International SIM Card before your leave. As there is a 90 day credit expiry, we recommend that you activate the SIM Card a few days before departure. Please drop us a line if you have any further questions. Enjoy your time in the US :)

Take the sim out and buy a pre-paid sim from a newsagent instead

Get rid off it. Or call customer service, but don't expect they can fix it.

It's driving me crazy too! I'm wondering if it's an iPhone prob, I had a 6S.

Probably late to help you but I have an answer for anyone still reading these blogs. I will start by saying that I can confirm that this happens from Australia and can only cents. I assume it is the same elsewhere. YES the caller from another country will pay international rates. For Australia and with my provider it is .75cents per 160 character msg. for me to receive the text is the same charge as receiving a call. if you have an app like Viber, get those back home to sms you via Viber desktop. the cost is basically nothing as they use their existing data. For you to receive it will be data usage. and the best way of allis to use the free wifi all over the world. Get the wifi finder app or one similar and download to offline all the locations that offer free wifi in the places you will be visiting. ten use Viber to call or even Skype. it will cost both of you nothing. good luck and happy holidays to all.

Woopsy!! sorry about the spelling errors. No excuses, should have checked.

I'm using my gosim in a Samsung S5510T which is a fliptop. It's an older unlocked phone a friend gave me. Google my model and see if it's similar to yours. I also travel with an LG smartphone (my Australian phone) and the sim worked well with this phone.

Thank you Probash, I will certainly check that model. Hope it works!

I used that very same phone. No problems at all.

Yes it does. Similar to you using your home phone and calling someone overseas.

I have an iphone 4 and when i changed my sim card when i was over there all my apps contacts where all stil in my phone

All the apps are there and still in perfectly working condition!

Hi Ang,
1. Gosim card works in Iphone 4 no probs, thats wha i have. Just make sure you specify micro sd card in step 3 of the order.
2. The sim card is already activated just stick it in phone just before you leave.
3. Yep gosim will only deduct for phone calls & SMS usage & only from money that you have on the sim card.

Rosie

I'm presuming it is. Just check GoSIM website for countries covered. I used my phone and SIM card in Argentina. The connection wasn't that hot. What the GoSIM phone does is search for the best network in the country that you are calling from. I just used the automatic seach function for this for each country that I phoned from which included Dubai airport. If you can't find what you are looking for on the WEB page just phone the customer service number. They are extremely helpful. Bye for now.
Zinia