Might be a good product but I will never know. It is impossible to get lid off. Same problem with White asking toilet gel - hence I changed to Harpic - won’t be buying either again. They are unopened!

Some idiot has changed the cap design, 2 bottles have had to be cut open as impossible to open. We are changing to another brand after buying Harpic fo 25 years am now, thanks to some idiots new design to make lid even more childproof, moving to another brand.

This is a good product. There is a major issue with opening the bottle. I have talked to others in my family and they have the same issue.
I am lucky that my husband uses his tools to open it. If I was alone as my mother is I wouldn't purchase this product.
There has to be a better way to make this product safe!

What is wrong with you!!! Who can open these without a tool box target market include ladies over 60,we simply cannot squeeze and twist. i will need to find another product.

I bought one of these about 12 months ago, couldn't get the lid off then bought 3 of them a couple of days ago, (I clean an office building) once again, couldn't get any of the lids off!!
Then while I was shopping at Coles yesterday, a lady who works there was packing shelves, I asked her if she could get any of the lids off, she tried and she couldn't get any of them off either.
So, as the same problem occurred last year and again this week, it's not like it's a one off problem. Don't buy it, you won't get the lid off.

I have used Harpic White & Shine for a few years and have been pleased with it and have not had a problem opening it even though it is a bit difficult at first. That is until recently. I have returned two bottles to our IGA as neither myself nor my husband could open the container. The man at the IGA couldn't open them either. The same with the third bottle. I have now thrown it out and will buy a different product. I know you are trying to protect children but to use any old phrase "you are throwing out the baby with the bath water!" Please change the lid!

I am very happy with your product BUT cannot get lid of either of two I bought last week! We live in the country, so have a ‘spare’ waiting. However neither I nor my husband can get the lids off! Bother - I can’t believe that this problem has not been rectified with all the complaints you have received going back at least four years. The previous one (bought some time ago as a ‘spare’ has a slightly different catch line on the bottle. Maybe your design was changed at some stage - or you have a different plastic bottle supplier? PLEASE do something about your safety-lid design.

I sometimes buy the harpic white and shine white toilet cleaner and found it the best on the market though have to make sure there is nothing stuck to the bowl though for better results have to keep the liquid in the bowl for a least 20 minutes or even more / for super outstanding results leave it overnight though leaving it there for 20 minutes before flushing it though I think the toilet bowl cleaner used to a bit better when first started using it / I totally recommend this harpic toilet bowl cleaner to anyone who likes to have the toilet smelling good and clean