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2 questions from our users

Kira Z

Kira Zasked

65P7 (65")

Why does the hisense tv have so much ghosting? I have changed all the settings and leave it in cinema mode now. Which has been the only thing that stopped that, but it is definitely lacking in quality of picture. I watch a lot of horror movies/shows and all the dark scenes are pixely or block, not clear or easy to view. To be honest I really regret buying a new TV, should have kept my old Panasonic.



2 answers
Hisense
Jasmine F.Hisense

Hi. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry

Peter M
Peter M

Turn off noise reduction for the screen mode you using, the ghosting will disappear

simba2609

simba2609asked

65P7 (65")

Can’t find Amazon Prime App, so entered URL on Browser of the Internet on the TV. However all shows appear, but cannot play. So, I’m stuck streaming from my laptop to the TV defeating the whole purpose of this Smart tv.

2 answers
Hisense
Jasmine F.Hisense

Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry



simba2609
simba2609

Your technical dept have confirmed that none of Hisense Smart TV’s can download the Prime video application, so, I have wasted $1300 for a tv not capable of my needs, I should have kept my old tv as I must still stream through my laptop. I’m very upset at Hisense for not highlighting this anywhere on your website.

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