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3 questions from our users
kalcham388asked
the you tube sound stops and start about 30 seconds, hope you can help me . Lindsay
3 answers
It never happened to me, I suspect there is a network issue. What kind of internet connection do you have? It may be congested.
Check you internet speed... and factory reset the tv. Is it under warrenty? If not and issue still exists contact business you bought it from. Should be covered under aus consumer law... fit for purpose and may need a tech to look at it. But check a few things 1st
Jasmine F.Hisense
Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry
Mickfergie78asked
How do I turn on HDR mode?
1 answer
Jasmine F.Hisense
Hi, If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry
Mickfergie78asked
How do I turn on HDR mode?
1 answer
HDR should automatically turn on if your input source have it. I for example have AppleTV and Foxtel. The TV automatically switches the setting whenever it detects that my Apple TV is running on it. Once I switch back to Foxtel which doesn't support HDR, the TV would let you know that it has been switched off.
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