Read also:
nyal cough cold and flu slim right shakes do they work beko wmy7046lb2 7kg front load washing machine hoover heritage 5210 stick vacuum cleaner reviews hoover eco pets turbo bagless vacuum reviews kitchen couture 2000w induction cooker
HSBC Serious Saver
Ali BSouth East Queensland, QLD
- 6 reviews
- 8 likes
Customer Support non-existent
Only one contact number which goes to off shore call centre full of people shouting. Staff member at the Philippine call centre was unable to assist with even basic account information. He left me on hold several times when I asked to speak to someone else, and he kept saying there was no one else available. When I was trying to give him my details for a call back, I could hardly hear him for the shouting of people in the background. I couldn't believe that this was (what I thought) a large respected bank that I was dealing with! No one ever d...Read more
id ring me back. Difficult to transfer money out of the account, without downloading a mobile phone app or waiting to receive a secure key device - none of which was explained in the account set up process. I felt very insecure about dealing with this bank due to the lack of Customer Support.Similar opinion? Write a review on ieatwords.com.au!
RobertSydney, NSW
Great deal
2.85 percent for 4 months with no withdrawls and can add to balance .... Better than any term deposit rate the banks will give you at the moment my bank offered me a miserable 2 percent and for a 3 month term deposit and the other major banks were worse
Similar opinion? Write a review on ieatwords.com.au!
Best interest rate in the country, only lose out if you're stupid.
There are two conditions of this account. . You get the interest for 4 months and don't withdraw from the account. It's not hard. People giving it one star because they're stupid is hilarious. I got $50 more a month than my usual bank on a pretty modest balance.
Setting up the account took all of 30 minutes.
I seriously don't understand how people struggle with this stuff.
Similar opinion? Write a review on ieatwords.com.au!
Find out how HSBC Serious Saver compares to other Savings Accounts
Know better, choose better.
Ryan LewisSydney, NSW
- 7 reviews
Bad Mobile app and too much process to do anything
Totally put off by their mobile banking app. I'm surprised even after such bad reviews on the App Store a large bank like HSBC haven't reacted to fix it. Banking isn't simplified as they have a lot of process to get anything done. I read the fine print so didn't fall for the zero interest if withdrawn during the month. Not sure if I would bank with them again.
Similar opinion? Write a review on ieatwords.com.au!
BiggieMelbourne
Deceitful conduct by HSBC
I mistakenly withdrew $100 from my serious saver instead of my everyday account and rang immediately to reverse as I realised I would lose I interest for this month, response from overseas operator was bad luck no interest for you this month, so for a simple mistake which a lot of customers make which could have been reversed I lose $300 interest.
I had issues beforehand as their woeful website is terrible to navigate and very time consuming. Frequently I got locked out, so when I was finally able to log back in I quickly withdrew the $100...Read more
needed via internet transfer to my cba account unfortunately the 1st account that appeared was my serious saver not everyday account. I believe the site is deliberately set up this way to fool customers into mistakenly withdrawing funds from the serious saver, note there is no warning pop informing you that you will receive no interest, are you sure etc. it’s almost like HSBC are obtaining property by deception, absolutely disgusting. I will close my account when the bank opens and deposit money in an Australian Bank not an offshore Bank set up by thieves. Please google HSBC they receive the worst reviews all over the world for website and customer service from branches and overseas call centre. Stick with Australian Banks they are not so bad after all.Similar opinion? Write a review on ieatwords.com.au!
RogCSydney, NSW
- 3 reviews
Deceptive Promotions of HSBC serious saver Beware!
The HSBC Serious Saver account is promoted as a high interest online account offering 3% interest rate for 4 months. I’m afraid this simply is a deception. You can only obtain that interest rate if you open the account on ONE specific date in a calendar month and make no withdrawals whatsoever for 4 months from that date. The 28th of a month. Unless this is the case, you quite simply DO NOT receive 3% interest rate for 4 months. I have complained without redress to HSBC and been forced to lodge a complaint with FOS. You have been warned. Their fine print does not cut it!
Similar opinion? Write a review on ieatwords.com.au!
Syd29AU
- 2 reviews
- 3 likes
Sneaky
I applied for a Serious Saver account as I was already with HSBC, and rates were good. I didn't realised there was a 'no withdrawal' rule, and did withdraw money (a very small amount) towards the end of the month (on two consecutive days). As a consequence, I didn't receive interest for those 2 months (and I still don't get whi I didn't receive interest for the second month, as the 2 withdrawals were done on the same month). I probably should have read T&C carefully, but HSBC should make it more obvious as well. And HSBC should warn customers t...Read more
hat they won't get interest at the time customers withdraw money. This is a very sneaky offer, and banks shouldn't be allowed to offer such products. This is basically a one month Term Deposit, called 'Savings Accounts' to fool customers. The rate A sneaky product - something banks shouldn't be allowed to do.1 comment
Similar opinion? Write a review on ieatwords.com.au!
gerald_lian
- 43 reviews
- 3 likes
Bad
I applied for the HSBC Serious Saver account upon seeing an ad online because I thought the interest was really competitive at that time. The golden rule to get the interest was not to withdraw any money in a particular month, but I could live with that because I had another transaction account with ANZ, which was my main account. Besides, this account doesn't have any account servicing fee. I was very happy with this account, until the time when there was the global recession and the interest rate dropped. However, I still kept my money there....Read more
I became livid when I received a letter early in 2009 from HSBC regarding my Serious Saver account. According to the letter, I had to submit proof of my identity and make a statutory declaration if I wanted my account to remain active, according to the newest law by the government. I actually have already done it when I applied for this account, and besides, I really had no time to do all that considering I just started with my new job. Hence, I just withdrew all my money and cancelled the account. So, for people considering of opening this account, my advice is just be prepared for the unexpected. Not really recommended as there are many other better savings account out there. No account servicing fee, availability of internet banking Currently low interest rate, to get interest for a particular month you cannot make a withdrawal during the monthSimilar opinion? Write a review on ieatwords.com.au!
trims
- 33 reviews
- 5 likes
Bad
HSBC’s Serious Saver Account gives 3.25% interest if an account holder doesn’t do any withdrawal during the month, otherwise it will be zero. As comparison, at the moment Bank West’s Smart eSaver offers 4.5% interest with no withdrawal or 3% interest with any withdrawal during the month. Alternatively, an account holder can go with Raboplus or ING Direct which offer 4.0% and 3.5% interest respectively without any restriction. With such a big difference, I’m wondering why a serious saver would stick with HSBC’s Serious Saver account. I think HSB...Read more
C should be more serious with its product offering. No bank fees. Can be linked to any transaction account with any bank in Australia. Uncompetitive interest rate. Earn no interest if there is any withdrawal during the month.Similar opinion? Write a review on ieatwords.com.au!
Find out how HSBC Serious Saver compares to other Savings Accounts
Know better, choose better.
PrincessLilly
- 9 reviews
- 1 like
OK
I have this account linked to my everyday HSBC account so I can easily transact between the two.
This is not my primary savings account I find it is good to keep a few dollars in it for a rainy day or unexpected bill, earning slightly more interest then if I left it in my normal account, not really for the serious saver but this account is convenient for me.
This account can be linked to any account.
No card access, so you cant take the money out, forcing you to save or think twice about spending it.
The interest rate is not overly competitive.
No interest if you withdraw some of the money.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions yet.
Other Savings Accounts
ING Savings Maximiser
3.7(71)Suncorp eOptions
5.0(1)UBank USaver Reach
4.8(5)Suncorp Everyday Options
4.3(6)RaboDirect PremiumSaver
4.0(1)NAB Smart Junior Saver
4.0(2)BankWest TeleNet Saver
3.6(8)Other Savings Accounts
ING Savings Maximiser
3.7(71)Suncorp eOptions
5.0(1)UBank USaver Reach
4.8(5)Suncorp Everyday Options
4.3(6)
Related Articles
Best Super Funds in 2020!
A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020!
Wendy Z.Nov 07, 2022Best Credit Cards in 2020!
Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the best credit cards this year, as decided by ieatwords.com.au reviewers.
Wendy Z.Nov 19, 2022What Is Peer-To-Peer Lending?
Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you.
Nathan S.Nov 14, 2022
Brand Manager for HSBC?
Register now and take advantage of ieatwords's Brand Management Platform!
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
wayne
I made a genuine mistake by putting in serious saver in the top box and transfered money into my online account. Why would i take money out at 3.2% and put my money into the online account at .01 %. ... Read more
HSBC now dont want to pay me my interest due for july 2013. So, why does the serious saver always pop up all the time....Is` this because people will make mistakes and they will loose on their interest. I feel the online account should pop up all the time not the serious saver....I guess HSBC are all about money and not customers.....So be carefull it will cost you and there is no forgiveness for a mistake you can fix in 5 seconds once you realize.......