KAY
KAY · 

Do you keep spare parts as the clip part that fits into the actually mop that is on the end of the handle broke while trying to take the mop off so I can't use it now?



Hurricane
Hurricane · 

Hi, yes we do. Just call our Customer Service team on 1300-137-598 or email [email protected]

Teresa
Teresa · 

I had no idea that there were spare parts to the mop, mop head and handle. Thanks for letting me know.

Guest
dawn
dawn · 

Hi! Do you sell mops on their own as I don't need bucket. My mop handle broke.

Hurricane
Hurricane · 

Hi Dawn, we do not sell them separately but we can replace the faulty part. Please email me at [email protected] with your order number and I'll take care of it



Guest
RebeccaS
RebeccaS · 

Brought one about a month ago and have lost most of the cleaning fibers. I have 7 holes without the cleaning fibers. Has anyone else experienced this?

Merri
Merri · 

No, I haven't.

Stew
Stew · 

No I haven't yet and I hope I don't.

Guest
Fredo
Fredo · 

I am finding it difficult to remove the mop head to washing it. Does anyone have any tips as to how I can do this?
I have followed the instructions given but have now succeeded in removing it. HELP!!



Hurricane
Hurricane · 

Hi Fredo, the best way is to stand on the mop head (the fibres, not the plastic) with a foot on either side of the mop and simply pull the mop handle up. It should pop out easily.

Guest
Macie Paige Terlich
Macie Paige Terlich · 

Does the hurricane spin mop leave water marks on porcelain tiles?

moper
moper · 

no it does not this is the only mop I have found that leaves your tiles streak free

Guest
Terrence Jansz
Terrence Jansz · 

Where could we purchase spare mops if we need some? We live in Melbourne.

Hurricane
Hurricane · 

Hi, you can order them from https://www.globalshop.com.au/products/hurricane-spin-mop-head or by calling our Customer Service team on 1300-137-598

Guest
Dimple
Dimple · 

Is hurricane spin mop suitable for laminated floors?

Hurricane
Hurricane · 

Hi, the Hurricane Spin Mop will work on laminated floors. The microfibre fingers do not scratch surfaces.

Sairz
Sairz · 

We have polished wooden floors so can only comment on them it worked well on the wooden floors and the tiles in the bathroom but if you have pets make sure you sweep or vacuum first

avis Leonard
avis Leonard · 

yes

Guest
Dimple
Dimple · 

Is hurricane mop suitable for floating floors?

Hurricane
Hurricane · 

Hi, the Hurricane Spin Mop will work on floating floors.

Guest
avis Leonard
avis Leonard · 

What are you going to do about the length of the handle? Please let me know.

Hurricane
Hurricane · 

Hi, the mop is 110cm long - this is the same length as most mops on the market. If you are still struggling with the mop, please contact [email protected]

Guest
Battybat
Battybat · 

Can you please tell me how I can get a spare mop head for my hurricane spin mop? I am disappointed that the extra mop head was only available for U.S. customers.

Hurricane
Hurricane · 

Hi there, unfortunately we could not extend the offer to Australian customers. However you can purchase the mop heads at https://www.globalshop.com.au/products/hurricane-spin-mop-head - 3 packs will be available in the new few weeks.

C. ANDERSEN
C. ANDERSEN · 

I see Globalshop have answered your question. I wasn't sure where to buy the spares, but I don't think I'll bother.

Guest
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